TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Full Tax Software Happy that TurboTax Online Deluxe captures Federal, State, and City tax needs! I wish the return information that it pulled from last year had been accurate as I used the same software, but I'm glad I had the option to review and edit the information anyway. I think the Homestead Property Tax Credit section could be build out better (doesn't ask questions to account for multiple people living in one apartment but filing separately, or to account for rent increases). Overall it does the job!
Date published: 2022-04-01
Rated 5 out of 5 by from Highly Recomend Turbotax Worked very well and easy for my needs. Could not find if still have phone help. Would like to have that back.
Date published: 2022-04-01
Rated 5 out of 5 by from Easy to use online with online chat available. Made it painless to complete. I would tell my friends and family that using TurboTax will make the process easer.
Date published: 2022-04-01
Rated 4 out of 5 by from It is what it is... Each year we have to face the taxman (death comes but once). I'm a long, long time user of Turbo Tax products, beginning in the dark age of the 5.25" floppy disks. Filing today is quicker and easier, but challenging if you are used seeing the tax forms and schedules as you are completing them. I would give this review five stars except that you do not see your tax package until you file. I wish they had a pre-pay option.
Date published: 2022-04-01
Rated 5 out of 5 by from I Love This Platform I have been using this since I started filing my taxes.
Date published: 2022-04-01
Rated 5 out of 5 by from Awesome Amazing service ! Very efficient and supportive. Highly recommend.
Date published: 2022-04-01
Rated 5 out of 5 by from Really easy experience! It was step by step, and explained everything I was entering.
Date published: 2022-04-01
Rated 1 out of 5 by from Turbo Tax difficulty I have used Turbo Tax since at least 2011, this year, I had many issues. I had to uninstall and re-install the program 3 times to complete the Federal return. Even though I bought Turbo Tax deluxe, I was not able to complete the State return. I spent over 3 hours with the help desk with no avail (Haley and Kenya tried every avenue and were super nice.) The time that this took, I could have completed manually quicker!
Date published: 2022-04-01
Rated 5 out of 5 by from Easy software to follow! First year filing federal and states electronic. Easy process.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbotax is nice and easy best way to do your taxes. clean and simple doesn't take long
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 2896
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Full Tax Software Happy that TurboTax Online Deluxe captures Federal, State, and City tax needs! I wish the return information that it pulled from last year had been accurate as I used the same software, but I'm glad I had the option to review and edit the information anyway. I think the Homestead Property Tax Credit section could be build out better (doesn't ask questions to account for multiple people living in one apartment but filing separately, or to account for rent increases). Overall it does the job!
Date published: 2022-04-01
Rated 5 out of 5 by from Highly Recomend Turbotax Worked very well and easy for my needs. Could not find if still have phone help. Would like to have that back.
Date published: 2022-04-01
Rated 5 out of 5 by from Easy to use online with online chat available. Made it painless to complete. I would tell my friends and family that using TurboTax will make the process easer.
Date published: 2022-04-01
Rated 4 out of 5 by from It is what it is... Each year we have to face the taxman (death comes but once). I'm a long, long time user of Turbo Tax products, beginning in the dark age of the 5.25" floppy disks. Filing today is quicker and easier, but challenging if you are used seeing the tax forms and schedules as you are completing them. I would give this review five stars except that you do not see your tax package until you file. I wish they had a pre-pay option.
Date published: 2022-04-01
Rated 5 out of 5 by from I Love This Platform I have been using this since I started filing my taxes.
Date published: 2022-04-01
Rated 5 out of 5 by from Awesome Amazing service ! Very efficient and supportive. Highly recommend.
Date published: 2022-04-01
Rated 5 out of 5 by from Really easy experience! It was step by step, and explained everything I was entering.
Date published: 2022-04-01
Rated 1 out of 5 by from Turbo Tax difficulty I have used Turbo Tax since at least 2011, this year, I had many issues. I had to uninstall and re-install the program 3 times to complete the Federal return. Even though I bought Turbo Tax deluxe, I was not able to complete the State return. I spent over 3 hours with the help desk with no avail (Haley and Kenya tried every avenue and were super nice.) The time that this took, I could have completed manually quicker!
Date published: 2022-04-01
Rated 5 out of 5 by from Easy software to follow! First year filing federal and states electronic. Easy process.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbotax is nice and easy best way to do your taxes. clean and simple doesn't take long
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 2896