TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great Program Easy to navigate. Questions are easy to understand, really appreciated the chat review.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is great to use. I always use Turbo Tax it’s easy to use! I like using their help feature if I’m not sure of something.
Date published: 2022-04-02
Rated 3 out of 5 by from Charge addtl $39 to pay $89 fee with refund I think it's pretty crappy that they don't tell you about the $39 fee to pay the $89 via your refund until you get to the end. Also, the Credit Karma is a joke, your refund doesn't go to you own bank account, it goes onto a debit card. That is ridiculous and should be clear up front that's what it will be, not find out once you input all of your information and set up your account.
Date published: 2022-04-02
Rated 4 out of 5 by from Pretty good Individually, the experts provide great service. Unfortunately, I found myself with some specialized tax issues. I ended up calling back multiple times and would receive different answers to the same questions. Sometimes, they would find there was a disagreement with the previous 'expert'. In the end, you have to trust one of them and generally, I go with my gut and hope for the best.
Date published: 2022-04-02
Rated 5 out of 5 by from so much easier I handed off my taxes and had them deal with all the details. it was done in 3 days and so easy. even had a phone call to walk through the results and check out.
Date published: 2022-04-02
Rated 5 out of 5 by from Angel with Turbo Tax is SIMPLY THE BEST! Angel made it so easy. She explained clearly without talking down to me or making me feel small. Was the greatest tax experience I've had thus far. I hope next year I get her again!
Date published: 2022-04-02
Rated 4 out of 5 by from Very helpful and convienient I have used Turbo Tax for many years. It lets me prepare my taxes at my own pace. I would like more explanations of terms.
Date published: 2022-04-02
Rated 5 out of 5 by from Great for future Turbo tax really helped us break down our finances and tax information. Learning more about how finances work empowered us to be independent when it comes to our taxes. We also love that our previous tax information is stored with TurboTax, which makes future filing so convenient.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax the best!!! Turbo Tax is very simple and easy. Everyone should use Turbo Tax.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax Live Deluxe is great Very nice experience with experts. They are punctual, knowledgable, and friendly.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 2889
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Program Easy to navigate. Questions are easy to understand, really appreciated the chat review.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is great to use. I always use Turbo Tax it’s easy to use! I like using their help feature if I’m not sure of something.
Date published: 2022-04-02
Rated 3 out of 5 by from Charge addtl $39 to pay $89 fee with refund I think it's pretty crappy that they don't tell you about the $39 fee to pay the $89 via your refund until you get to the end. Also, the Credit Karma is a joke, your refund doesn't go to you own bank account, it goes onto a debit card. That is ridiculous and should be clear up front that's what it will be, not find out once you input all of your information and set up your account.
Date published: 2022-04-02
Rated 4 out of 5 by from Pretty good Individually, the experts provide great service. Unfortunately, I found myself with some specialized tax issues. I ended up calling back multiple times and would receive different answers to the same questions. Sometimes, they would find there was a disagreement with the previous 'expert'. In the end, you have to trust one of them and generally, I go with my gut and hope for the best.
Date published: 2022-04-02
Rated 5 out of 5 by from so much easier I handed off my taxes and had them deal with all the details. it was done in 3 days and so easy. even had a phone call to walk through the results and check out.
Date published: 2022-04-02
Rated 5 out of 5 by from Angel with Turbo Tax is SIMPLY THE BEST! Angel made it so easy. She explained clearly without talking down to me or making me feel small. Was the greatest tax experience I've had thus far. I hope next year I get her again!
Date published: 2022-04-02
Rated 4 out of 5 by from Very helpful and convienient I have used Turbo Tax for many years. It lets me prepare my taxes at my own pace. I would like more explanations of terms.
Date published: 2022-04-02
Rated 5 out of 5 by from Great for future Turbo tax really helped us break down our finances and tax information. Learning more about how finances work empowered us to be independent when it comes to our taxes. We also love that our previous tax information is stored with TurboTax, which makes future filing so convenient.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax the best!!! Turbo Tax is very simple and easy. Everyone should use Turbo Tax.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax Live Deluxe is great Very nice experience with experts. They are punctual, knowledgable, and friendly.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 2889