TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from I Like turbotax Very convenient but too complicated. I'd be nice if it took less time and was less complicate.
Date published: 2023-04-13
Rated 5 out of 5 by from turbotax is the way to file! So easy to use and stress free because they ask the questions and i only have to provide a response!
Date published: 2023-04-13
Rated 3 out of 5 by from REALLY SLIPPING FOR 2022 THIS IS MY 8TH YEAR PREPPING AND FILING WITH TURBO TAX. THINGS WERE GOING BETTER THAN AVERAGE THIS YEAR, UNTIL I CAME TO THE END AND CLICKED "FILE." TT THEN INFORMED ME MY SOFTWARE WAS OUT OF DATE AND IT COULD NOT FILE. FUNNY, SINCE THE FIRST THING THE PACKAGE DID WHEN I LOADED YESTERDAY IT WAS GO FOR AN UPDATE. I CLICKED TO DOWNLOAD THE NEW UPDATE. AFTER 20 MINUTES THE UPDATE FAILED. TRIED AGAIN 3 MORE TIMES (I'M AN OPTIMIST). FINALLY, ON THE FOURTH TRY, THE UPDATE INSTALLED AND I WAS ABLE TO CLICK THE FILE BUTTON AND GET MY FORMS TRANSMITTED. OH THANK YOU TURBO TAX! WHY ARE WE PAYING INTUIT ALL THIS MONEY FOR SERVICES THE IRS AND STATES SHOULD NOW BE PROVIDING FOR FREE???
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax makes it so easy Turbo Tax has come far from where it started. I had some difficulty, issues several years ago but have now returned.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is awesome Excellent customer service and detailed assistance during every step of filing my Federal and State income tax returns
Date published: 2023-04-13
Rated 5 out of 5 by from AIRRACA WAS AMAZING I thought that I could do my tax return on my own... Turns out I couldn't and I am so thankful that Airraca was available and could help me. She was kind, attentive and professional. I enjoyed our time together over the video chat. Turbo Tax is extremely lucky to have her.
Date published: 2023-04-13
Rated 2 out of 5 by from Too expensive Judy was extremely helpful, but the program is so expensive and keep increasing my costs as I continued
Date published: 2023-04-13
Rated 5 out of 5 by from So Easy and Organized! It was an amazing experience. Recommended for people who never filed taxes before.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax makes it Easy TurboTax walks you through every step and has answers to all questions or concerns.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax as a lot easier than I thought! Shannon, my assistant, was sweet and very understanding. Russel answered my questions and gave me advice on the coming year so I could prepare better. This was a really efficient experience and done quickly too!
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2888
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I Like turbotax Very convenient but too complicated. I'd be nice if it took less time and was less complicate.
Date published: 2023-04-13
Rated 5 out of 5 by from turbotax is the way to file! So easy to use and stress free because they ask the questions and i only have to provide a response!
Date published: 2023-04-13
Rated 3 out of 5 by from REALLY SLIPPING FOR 2022 THIS IS MY 8TH YEAR PREPPING AND FILING WITH TURBO TAX. THINGS WERE GOING BETTER THAN AVERAGE THIS YEAR, UNTIL I CAME TO THE END AND CLICKED "FILE." TT THEN INFORMED ME MY SOFTWARE WAS OUT OF DATE AND IT COULD NOT FILE. FUNNY, SINCE THE FIRST THING THE PACKAGE DID WHEN I LOADED YESTERDAY IT WAS GO FOR AN UPDATE. I CLICKED TO DOWNLOAD THE NEW UPDATE. AFTER 20 MINUTES THE UPDATE FAILED. TRIED AGAIN 3 MORE TIMES (I'M AN OPTIMIST). FINALLY, ON THE FOURTH TRY, THE UPDATE INSTALLED AND I WAS ABLE TO CLICK THE FILE BUTTON AND GET MY FORMS TRANSMITTED. OH THANK YOU TURBO TAX! WHY ARE WE PAYING INTUIT ALL THIS MONEY FOR SERVICES THE IRS AND STATES SHOULD NOW BE PROVIDING FOR FREE???
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax makes it so easy Turbo Tax has come far from where it started. I had some difficulty, issues several years ago but have now returned.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is awesome Excellent customer service and detailed assistance during every step of filing my Federal and State income tax returns
Date published: 2023-04-13
Rated 5 out of 5 by from AIRRACA WAS AMAZING I thought that I could do my tax return on my own... Turns out I couldn't and I am so thankful that Airraca was available and could help me. She was kind, attentive and professional. I enjoyed our time together over the video chat. Turbo Tax is extremely lucky to have her.
Date published: 2023-04-13
Rated 2 out of 5 by from Too expensive Judy was extremely helpful, but the program is so expensive and keep increasing my costs as I continued
Date published: 2023-04-13
Rated 5 out of 5 by from So Easy and Organized! It was an amazing experience. Recommended for people who never filed taxes before.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax makes it Easy TurboTax walks you through every step and has answers to all questions or concerns.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax as a lot easier than I thought! Shannon, my assistant, was sweet and very understanding. Russel answered my questions and gave me advice on the coming year so I could prepare better. This was a really efficient experience and done quickly too!
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2888