TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Turbo Tax isn't what it used to be. I did three returns this year. One of them I could not file electronically. Both Federal and State. the reason: AGI did not match last years and the PIN was not right. Checked multiple times, even went to the form. Turbo Taxes solution? file by mail. This after i already paid the $25 to file the State electronically. I have used Turbo Tax for more than 30 years. never seen this happen. I may never see TT again.
Date published: 2021-04-16
Rated 5 out of 5 by from Awesome help so early in the morning Timing of the help was excellent!! A wonderfully helpful and friendly voice on the other end relaxed my disposition in finishing my taxes!! My navigating of the computer is close to nil so to have someone help navigate me in doing my taxes was a HUGE relief!! THANK YOU!
Date published: 2021-04-16
Rated 5 out of 5 by from Easy breezy! Thank you Turbo tax The process was painless and the program walked you through every step and explained any questions in detail.
Date published: 2021-04-16
Rated 1 out of 5 by from Terrible State should not be an extra fee. There are bugs which should not exist. When everything is entered there should be no hang-ups before being able to file. No explanation of state forms especially apportionment.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbotax is the best!. Turbotax provides an easy-to-use format which ensures accurate and stress-free preparation of taxes.
Date published: 2021-04-16
Rated 5 out of 5 by from Best way to file so easy to use. i’ve been filing with turbotax for 4 years now
Date published: 2021-04-16
Rated 5 out of 5 by from Excellent My first time using TurboTax. It was easy to use and when needed, a real person answered my questions and even guided me through my screen.
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo tax very good At times signing in is difficult and a challenge User ID and password
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax was easy and helpful Turbotax was really helpful. I was able to understand deductions after I spoke to an expert. I forgot the name of my expert which is not good, but he was pretty awesome! He explained everything very clearly to me.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is awesome! I engaged with one of the live reps and they were very helpful with helping navigate the system.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2884
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo Tax isn't what it used to be. I did three returns this year. One of them I could not file electronically. Both Federal and State. the reason: AGI did not match last years and the PIN was not right. Checked multiple times, even went to the form. Turbo Taxes solution? file by mail. This after i already paid the $25 to file the State electronically. I have used Turbo Tax for more than 30 years. never seen this happen. I may never see TT again.
Date published: 2021-04-16
Rated 5 out of 5 by from Awesome help so early in the morning Timing of the help was excellent!! A wonderfully helpful and friendly voice on the other end relaxed my disposition in finishing my taxes!! My navigating of the computer is close to nil so to have someone help navigate me in doing my taxes was a HUGE relief!! THANK YOU!
Date published: 2021-04-16
Rated 5 out of 5 by from Easy breezy! Thank you Turbo tax The process was painless and the program walked you through every step and explained any questions in detail.
Date published: 2021-04-16
Rated 1 out of 5 by from Terrible State should not be an extra fee. There are bugs which should not exist. When everything is entered there should be no hang-ups before being able to file. No explanation of state forms especially apportionment.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbotax is the best!. Turbotax provides an easy-to-use format which ensures accurate and stress-free preparation of taxes.
Date published: 2021-04-16
Rated 5 out of 5 by from Best way to file so easy to use. i’ve been filing with turbotax for 4 years now
Date published: 2021-04-16
Rated 5 out of 5 by from Excellent My first time using TurboTax. It was easy to use and when needed, a real person answered my questions and even guided me through my screen.
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo tax very good At times signing in is difficult and a challenge User ID and password
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax was easy and helpful Turbotax was really helpful. I was able to understand deductions after I spoke to an expert. I forgot the name of my expert which is not good, but he was pretty awesome! He explained everything very clearly to me.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is awesome! I engaged with one of the live reps and they were very helpful with helping navigate the system.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2884