TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Federal is so easy but the states are confusing Its probably just me but for the last two years the states have been so confusing. Also, I think you should get a discount on the state rate both if you have used the federal and if you are filing more than one state. Loyalty should be rewarded.
Date published: 2023-04-13
Rated 4 out of 5 by from Mostly Effective It was very clear to use for the most part. It ran into trouble trying to report income made in Canada. I am a dual citizen with residency in the US. Anyway, other than this troublesome bit of annoyance, it worked well.
Date published: 2023-04-13
Rated 5 out of 5 by from Very Easy to Use Turbo Tax was very easy to use! I will always use Turbo Tax!
Date published: 2023-04-13
Rated 5 out of 5 by from Best way to do taxes Turbo Tax is a great way to do your taxes. I had confusion with one part of my forms and used a live person...he helped me tremendously!
Date published: 2023-04-13
Rated 3 out of 5 by from cost I picked the wrong package and it would let me go back. It just cost too much for me. When you have to pay in and the state return isn't much.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is assume Support is great, timely and accurate. I'm still able to do my own taxes with the Turbotax engine
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo tax peace of mind at this time TTax is familiar to us. Feel confident.
Date published: 2023-04-13
Rated 5 out of 5 by from taxes suck Hate taxes but you make it easy. Thank you for your assistance.
Date published: 2023-04-13
Rated 5 out of 5 by from I owed this year, but Turbo Tax made it so simple! Eight years later, and gets easier every year! Thanks for the ease of use.
Date published: 2023-04-13
Rated 1 out of 5 by from TurboTax Full Service - Great idea, Need Work on t I've used TurboTax for simple self tax filing for many years. This year was unique for me as I was a contractor for part of the year, and a full time employee part of the year. I was not sure how complicated that would be, so I opted for the new Full Service option. It was not a great experience. there are apparently kinks in the Full Service system that still need to be worked out. It is not yet suited for a multi visit process. I had to speak to 3 Tax professionals before I was done. Full Service is not great at saving your info from prior discussions with a Tax Pro consultant. So I had to go thru the Tax Q&A session 3 times as it did not save in their system. Luckily my taxes were pretty simple and did not take too long to do that. I will stick to TurboTax self service.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2882
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Federal is so easy but the states are confusing Its probably just me but for the last two years the states have been so confusing. Also, I think you should get a discount on the state rate both if you have used the federal and if you are filing more than one state. Loyalty should be rewarded.
Date published: 2023-04-13
Rated 4 out of 5 by from Mostly Effective It was very clear to use for the most part. It ran into trouble trying to report income made in Canada. I am a dual citizen with residency in the US. Anyway, other than this troublesome bit of annoyance, it worked well.
Date published: 2023-04-13
Rated 5 out of 5 by from Very Easy to Use Turbo Tax was very easy to use! I will always use Turbo Tax!
Date published: 2023-04-13
Rated 5 out of 5 by from Best way to do taxes Turbo Tax is a great way to do your taxes. I had confusion with one part of my forms and used a live person...he helped me tremendously!
Date published: 2023-04-13
Rated 3 out of 5 by from cost I picked the wrong package and it would let me go back. It just cost too much for me. When you have to pay in and the state return isn't much.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is assume Support is great, timely and accurate. I'm still able to do my own taxes with the Turbotax engine
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo tax peace of mind at this time TTax is familiar to us. Feel confident.
Date published: 2023-04-13
Rated 5 out of 5 by from taxes suck Hate taxes but you make it easy. Thank you for your assistance.
Date published: 2023-04-13
Rated 5 out of 5 by from I owed this year, but Turbo Tax made it so simple! Eight years later, and gets easier every year! Thanks for the ease of use.
Date published: 2023-04-13
Rated 1 out of 5 by from TurboTax Full Service - Great idea, Need Work on t I've used TurboTax for simple self tax filing for many years. This year was unique for me as I was a contractor for part of the year, and a full time employee part of the year. I was not sure how complicated that would be, so I opted for the new Full Service option. It was not a great experience. there are apparently kinks in the Full Service system that still need to be worked out. It is not yet suited for a multi visit process. I had to speak to 3 Tax professionals before I was done. Full Service is not great at saving your info from prior discussions with a Tax Pro consultant. So I had to go thru the Tax Q&A session 3 times as it did not save in their system. Luckily my taxes were pretty simple and did not take too long to do that. I will stick to TurboTax self service.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2882