TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo Tax is not a easy this year Turbo Tax is not as easy as it has been in the past. I needed to correct something, and could not get back to the line to correct it. Turbo tax rep aggreed this have changed and not for the better. Was told to file and if there is a problem the IRS will send it back. Not the way I like to file taxes....
Date published: 2021-04-16
Rated 3 out of 5 by from NO FREE STATE RETURN When I went to transmit my returns, it charged me for the State return 25.00. It was supposed to be free.
Date published: 2021-04-16
Rated 5 out of 5 by from I NEEDED HELP AND THE PERSON I GOT WAS GREAT VICTOR , ANSWERING FROM TEXAS, WAS A GREAT HELP WITH MY ISSUE.
Date published: 2021-04-16
Rated 4 out of 5 by from Easy to use, wish returning customers paid less. Turbo tax is easy to use but I have been a returning customer for 8 years and still pay the same amount if not more then a new customer.
Date published: 2021-04-16
Rated 2 out of 5 by from I am not satisfied I am not impressed with the level of having to try to edit my return and unfortunately was not able to efile. The price to file my return was too much money for a college student trying to make ends meet.
Date published: 2021-04-16
Rated 2 out of 5 by from Things are not that good I ha ve been using TT for many years and this year I had more trouble than ever. things to fix 1) Make sure that CD's at Staples work. I had to buy a second. You did reimburse me but it should not have happened 2) I got an "Identity Protection Personal Identification number. I was looking for a place to insert it and I submitted the return which was promptly rejected. It would be good to highlight the need as the return is being submitted
Date published: 2021-04-16
Rated 4 out of 5 by from a little confusion on dhanging email a little confusing when trying to change email address
Date published: 2021-04-16
Rated 5 out of 5 by from Does all the work No headaches with all the figures.if correct got money back from state.Had to pay in 2019
Date published: 2021-04-16
Rated 1 out of 5 by from TURBO TAX IS NOT WORTH THE MONEY BAD EXPERIANCE. CANNOT FILE ELECTRONICALLY. IRS keeps rejecting
Date published: 2021-04-16
Rated 5 out of 5 by from 20 Years wit TurboTax and counting Always meets my needs as an employee and as self-employed, and is very secure now.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2881
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo Tax is not a easy this year Turbo Tax is not as easy as it has been in the past. I needed to correct something, and could not get back to the line to correct it. Turbo tax rep aggreed this have changed and not for the better. Was told to file and if there is a problem the IRS will send it back. Not the way I like to file taxes....
Date published: 2021-04-16
Rated 3 out of 5 by from NO FREE STATE RETURN When I went to transmit my returns, it charged me for the State return 25.00. It was supposed to be free.
Date published: 2021-04-16
Rated 5 out of 5 by from I NEEDED HELP AND THE PERSON I GOT WAS GREAT VICTOR , ANSWERING FROM TEXAS, WAS A GREAT HELP WITH MY ISSUE.
Date published: 2021-04-16
Rated 4 out of 5 by from Easy to use, wish returning customers paid less. Turbo tax is easy to use but I have been a returning customer for 8 years and still pay the same amount if not more then a new customer.
Date published: 2021-04-16
Rated 2 out of 5 by from I am not satisfied I am not impressed with the level of having to try to edit my return and unfortunately was not able to efile. The price to file my return was too much money for a college student trying to make ends meet.
Date published: 2021-04-16
Rated 2 out of 5 by from Things are not that good I ha ve been using TT for many years and this year I had more trouble than ever. things to fix 1) Make sure that CD's at Staples work. I had to buy a second. You did reimburse me but it should not have happened 2) I got an "Identity Protection Personal Identification number. I was looking for a place to insert it and I submitted the return which was promptly rejected. It would be good to highlight the need as the return is being submitted
Date published: 2021-04-16
Rated 4 out of 5 by from a little confusion on dhanging email a little confusing when trying to change email address
Date published: 2021-04-16
Rated 5 out of 5 by from Does all the work No headaches with all the figures.if correct got money back from state.Had to pay in 2019
Date published: 2021-04-16
Rated 1 out of 5 by from TURBO TAX IS NOT WORTH THE MONEY BAD EXPERIANCE. CANNOT FILE ELECTRONICALLY. IRS keeps rejecting
Date published: 2021-04-16
Rated 5 out of 5 by from 20 Years wit TurboTax and counting Always meets my needs as an employee and as self-employed, and is very secure now.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2881