TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from User Friendly Just followed the questions. It was easier than I thought it would be. Thank you, Turbotax.
Date published: 2021-04-19
Rated 5 out of 5 by from Great way to file Easy to use and representative/tax experts are at hand
Date published: 2021-04-19
Rated 4 out of 5 by from Ions time user I’ve used turbo tax for years without an issue. They take out a lot of the guess work & are on top of the new laws.
Date published: 2021-04-19
Rated 4 out of 5 by from pretty good covers various cases and also educates you as well!
Date published: 2021-04-19
Rated 5 out of 5 by from turbo tax was excellent I had my return prepared by an expert. He did everything and kept me informed. I have complete confidence int he accuracy of the return.
Date published: 2021-04-19
Rated 5 out of 5 by from Another Successful Filing As good as always! I appreciate not having to hire an accountant most years.
Date published: 2021-04-19
Rated 5 out of 5 by from Review Wonderful as always, and why is 31 characters to short?
Date published: 2021-04-19
Rated 5 out of 5 by from VERY EASY Turbo Tax was very easy to use and less time consuming.
Date published: 2021-04-19
Rated 1 out of 5 by from Hidden Fees and Lack of Customer Service Turbo Tax claims to be affordable, but has hidden fees all over the place. First, they automatically start you on the deluxe pack - you have to search for the "free" option. Then, by the time you realize what's happened, it's too late to go back and fix it. Lastly, they charge up to $40 to take your payment out of your tax return. And it's not guaranteed. I still haven't gotten my tax return from 2019, and all they have said, even though I purchased the deluxe package, was "it's out of our control." Thanks, Turbotax, for the "highest return" I've ever gotten. The only thing I'd give you 5 stars on is the worst tax years and services I've ever gotten.
Date published: 2021-04-19
Rated 5 out of 5 by from Easy to Use Turbo Tax makes it easy to complete your taxes by simply answering questions and then allowing Turbo Tax to do all of the calculations.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2876
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from User Friendly Just followed the questions. It was easier than I thought it would be. Thank you, Turbotax.
Date published: 2021-04-19
Rated 5 out of 5 by from Great way to file Easy to use and representative/tax experts are at hand
Date published: 2021-04-19
Rated 4 out of 5 by from Ions time user I’ve used turbo tax for years without an issue. They take out a lot of the guess work & are on top of the new laws.
Date published: 2021-04-19
Rated 4 out of 5 by from pretty good covers various cases and also educates you as well!
Date published: 2021-04-19
Rated 5 out of 5 by from turbo tax was excellent I had my return prepared by an expert. He did everything and kept me informed. I have complete confidence int he accuracy of the return.
Date published: 2021-04-19
Rated 5 out of 5 by from Another Successful Filing As good as always! I appreciate not having to hire an accountant most years.
Date published: 2021-04-19
Rated 5 out of 5 by from Review Wonderful as always, and why is 31 characters to short?
Date published: 2021-04-19
Rated 5 out of 5 by from VERY EASY Turbo Tax was very easy to use and less time consuming.
Date published: 2021-04-19
Rated 1 out of 5 by from Hidden Fees and Lack of Customer Service Turbo Tax claims to be affordable, but has hidden fees all over the place. First, they automatically start you on the deluxe pack - you have to search for the "free" option. Then, by the time you realize what's happened, it's too late to go back and fix it. Lastly, they charge up to $40 to take your payment out of your tax return. And it's not guaranteed. I still haven't gotten my tax return from 2019, and all they have said, even though I purchased the deluxe package, was "it's out of our control." Thanks, Turbotax, for the "highest return" I've ever gotten. The only thing I'd give you 5 stars on is the worst tax years and services I've ever gotten.
Date published: 2021-04-19
Rated 5 out of 5 by from Easy to Use Turbo Tax makes it easy to complete your taxes by simply answering questions and then allowing Turbo Tax to do all of the calculations.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2876