TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great product easy to use and makes tax prep less stressful and very accurate
Date published: 2022-04-05
Rated 4 out of 5 by from AWSOME I HAD TO CALL IN TWICE BUT THE TWO YOUNG LADIES THAT ASSISTED ME WERE GREAT. THEY WERE VERY PATIENT AND UNDERSTANDING AND THEY TOOK THE TIME TO LISTEN TO THE PROBLEM I WAS HAVING.
Date published: 2022-04-05
Rated 1 out of 5 by from Turbotax sucks! They charged $190 more than promised. Nowhere could I even find a price as high as they charged. The expert was fine. When I went to file I ended up spending 4 hours with technical support as the checkout would not work. Horrible!
Date published: 2022-04-05
Rated 1 out of 5 by from slow and cumbersome very hard to move around , hard to maneuver, change data, last years data does not populate
Date published: 2022-04-05
Rated 5 out of 5 by from Best Tax Program Out There! Can't say enough about how great this product is. I have no problems at all preparing my taxes each year. Great!!
Date published: 2022-04-05
Rated 5 out of 5 by from Easy to use Easy and fast could not be happier. Looking forward to direct deposit of my return. Thanks
Date published: 2022-04-05
Rated 5 out of 5 by from Amazing!! The process was so easy!! I enjoyed doing my taxes!! I thank all the members working for Turbo Tax. For making it easy for every one to file their taxes.
Date published: 2022-04-05
Rated 4 out of 5 by from 2021 TURBO TAX THIS YEAR'S TURBO TAX SEEMED MORE CUMBERSOME THAN PREVIOUS YEARS. THIS YEAR I PREPARED A STATE INCOME TAX AND FOR SOME UNKNOWN REASON I WAS CHARGED $25 FEE (TOTALLY UNEXPECTED). I PURCHASED THE SOFTWARE THAT ALLOWED FOR THE PREPARATION OF A STATE INCOME, I DO NOT SEE THE BENEFIT OF PAYING FOR A STATE INCOME TAX WHEN I WAS CHARGED AN ADDITIONAL $25. I AM NOT SURE HOW OFTEN UPDATES ARE PROVIDED, BUT IT APPEARED EACH TIME I LAUNCHED TURBO TAX THERE WERE ALWAYS UPDATES.
Date published: 2022-04-05
Rated 5 out of 5 by from Big return, no anxiety! Using the live tax service was a smart decision for me. The details the pro found not only got me a great return, but also helped me avoid missing something that could have left me exposed to penalty. Phew! Good thing I dont have to worry about it bc I used a Live TurboTax professional!
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is Easy Peasy There were different employees with each part along the way such as uploading my 1099R and license, etc. They walked you through each step to be ready to hand off all the collected info to the accountant. The accountant would ask questions when info was needed. He and his team finished the rest.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2874
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great product easy to use and makes tax prep less stressful and very accurate
Date published: 2022-04-05
Rated 4 out of 5 by from AWSOME I HAD TO CALL IN TWICE BUT THE TWO YOUNG LADIES THAT ASSISTED ME WERE GREAT. THEY WERE VERY PATIENT AND UNDERSTANDING AND THEY TOOK THE TIME TO LISTEN TO THE PROBLEM I WAS HAVING.
Date published: 2022-04-05
Rated 1 out of 5 by from Turbotax sucks! They charged $190 more than promised. Nowhere could I even find a price as high as they charged. The expert was fine. When I went to file I ended up spending 4 hours with technical support as the checkout would not work. Horrible!
Date published: 2022-04-05
Rated 1 out of 5 by from slow and cumbersome very hard to move around , hard to maneuver, change data, last years data does not populate
Date published: 2022-04-05
Rated 5 out of 5 by from Best Tax Program Out There! Can't say enough about how great this product is. I have no problems at all preparing my taxes each year. Great!!
Date published: 2022-04-05
Rated 5 out of 5 by from Easy to use Easy and fast could not be happier. Looking forward to direct deposit of my return. Thanks
Date published: 2022-04-05
Rated 5 out of 5 by from Amazing!! The process was so easy!! I enjoyed doing my taxes!! I thank all the members working for Turbo Tax. For making it easy for every one to file their taxes.
Date published: 2022-04-05
Rated 4 out of 5 by from 2021 TURBO TAX THIS YEAR'S TURBO TAX SEEMED MORE CUMBERSOME THAN PREVIOUS YEARS. THIS YEAR I PREPARED A STATE INCOME TAX AND FOR SOME UNKNOWN REASON I WAS CHARGED $25 FEE (TOTALLY UNEXPECTED). I PURCHASED THE SOFTWARE THAT ALLOWED FOR THE PREPARATION OF A STATE INCOME, I DO NOT SEE THE BENEFIT OF PAYING FOR A STATE INCOME TAX WHEN I WAS CHARGED AN ADDITIONAL $25. I AM NOT SURE HOW OFTEN UPDATES ARE PROVIDED, BUT IT APPEARED EACH TIME I LAUNCHED TURBO TAX THERE WERE ALWAYS UPDATES.
Date published: 2022-04-05
Rated 5 out of 5 by from Big return, no anxiety! Using the live tax service was a smart decision for me. The details the pro found not only got me a great return, but also helped me avoid missing something that could have left me exposed to penalty. Phew! Good thing I dont have to worry about it bc I used a Live TurboTax professional!
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is Easy Peasy There were different employees with each part along the way such as uploading my 1099R and license, etc. They walked you through each step to be ready to hand off all the collected info to the accountant. The accountant would ask questions when info was needed. He and his team finished the rest.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2874