TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Rep was wonderful The agent that prepared by taxes was excellent. She was patient and thorough when answering/explaining issues with my returns.
Date published: 2021-04-19
Rated 4 out of 5 by from I've used Turbotax for years I've used Turbotax for years; this is the first year I used the free edition, because my return was simple
Date published: 2021-04-19
Rated 5 out of 5 by from Easy to use It's only a little scary. For the most part the explanations are clear. It helps to have used TurboTax Online for several yers.
Date published: 2021-04-19
Rated 5 out of 5 by from Always Use TurboTax I've been using TurboTax since before 1997 (that's as far as my electronic files go back). Wouldn't consider using anything else. Now that I am retired my taxes much simpler (no longer have business and self-employed taxes) but still use TurboTax due it's simple use and to insure correct return.
Date published: 2021-04-19
Rated 4 out of 5 by from The Interface Is Adequate I've been using TurboTax for about 3 years and the system has definitely improved in navigation. However, as for the actual services I feel you can definitely go to an accountant who can pull out more cash. Yet for most, including my self TurboTax offers that comfort of being able to complete your own taxes at home.
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo Tax Turbo Tax is a little confusing if there are distractions in the area.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo tax is AWESOME! It was excellent. When I didnt know the answers it had neat tabs that explained things and helped me find the answers I needed.
Date published: 2021-04-19
Rated 5 out of 5 by from Easy to fill, easy to file The process is straightforward. Some issues to update forms on final review as the fields are compressed and hard to read. Otherwise great experience.
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax has been my go-to tax preparer over 20yrs TurboTax asks the questions I just fill in the data.
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo tax is good but I had problems this year This year's Turbo tax was asking me to activate it each time I accepted an update. I could not launch it after accepting five updates. I was receiving a message that the software was installed in five computers already. Contacting customer services was no help.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2870
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Rep was wonderful The agent that prepared by taxes was excellent. She was patient and thorough when answering/explaining issues with my returns.
Date published: 2021-04-19
Rated 4 out of 5 by from I've used Turbotax for years I've used Turbotax for years; this is the first year I used the free edition, because my return was simple
Date published: 2021-04-19
Rated 5 out of 5 by from Easy to use It's only a little scary. For the most part the explanations are clear. It helps to have used TurboTax Online for several yers.
Date published: 2021-04-19
Rated 5 out of 5 by from Always Use TurboTax I've been using TurboTax since before 1997 (that's as far as my electronic files go back). Wouldn't consider using anything else. Now that I am retired my taxes much simpler (no longer have business and self-employed taxes) but still use TurboTax due it's simple use and to insure correct return.
Date published: 2021-04-19
Rated 4 out of 5 by from The Interface Is Adequate I've been using TurboTax for about 3 years and the system has definitely improved in navigation. However, as for the actual services I feel you can definitely go to an accountant who can pull out more cash. Yet for most, including my self TurboTax offers that comfort of being able to complete your own taxes at home.
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo Tax Turbo Tax is a little confusing if there are distractions in the area.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo tax is AWESOME! It was excellent. When I didnt know the answers it had neat tabs that explained things and helped me find the answers I needed.
Date published: 2021-04-19
Rated 5 out of 5 by from Easy to fill, easy to file The process is straightforward. Some issues to update forms on final review as the fields are compressed and hard to read. Otherwise great experience.
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax has been my go-to tax preparer over 20yrs TurboTax asks the questions I just fill in the data.
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo tax is good but I had problems this year This year's Turbo tax was asking me to activate it each time I accepted an update. I could not launch it after accepting five updates. I was receiving a message that the software was installed in five computers already. Contacting customer services was no help.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2870