TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281680 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is the best! Very easy to use and ask questions. Very fast response
Date published: 2021-05-15
Rated 5 out of 5 by from So easy! Helpful, easy! Been using them for 8 years- always great
Date published: 2021-05-15
Rated 4 out of 5 by from Very nice and easy! Nice and easy, it was a quick process. Will use this for my next year taxes.
Date published: 2021-05-15
Rated 4 out of 5 by from Price not to happy about the price increase when last year I paid $39.99 for federal and $29.99 for my state returns
Date published: 2021-05-15
Rated 5 out of 5 by from Easy filing with turbo tax. We have engaged with tax expert and he had full knowledge and available tools o help us file our taxes.
Date published: 2021-05-15
Rated 3 out of 5 by from Confusing and had issues I did the review 3 times and it said there were no errors. When I went to save it and print it for filing, it said there were errors. Also, wasn't clear on how to file state taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from Great software Very easy to use. The step by step method was awesome.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is extremely quick All in all, I was finished with my returns in about 15 minutes. Most of the work was done for me since I had a pdf of my W2 paperwork that TurboTax used to fill all the fields in itself.
Date published: 2021-05-15
Rated 1 out of 5 by from Wouldn't let me use my License Code I had a license code and it wouldn't let me use it. It cost me an extra $215 to file my taxes after buying the software. A refund of my software purchase would be nice. License code was A2JQ-R55H-2AKQ-VQ7T. Thanks for nothing and a waste of product. Not happy and will likely be using a different tax service. It would be nice if you would make it right, but I highly doubt that.
Date published: 2021-05-15
Rated 5 out of 5 by from Excellent Live Help not only answered my question, but the representative went through my returns again and made a suggestion which increased my refund.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 2870
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the best! Very easy to use and ask questions. Very fast response
Date published: 2021-05-15
Rated 5 out of 5 by from So easy! Helpful, easy! Been using them for 8 years- always great
Date published: 2021-05-15
Rated 4 out of 5 by from Very nice and easy! Nice and easy, it was a quick process. Will use this for my next year taxes.
Date published: 2021-05-15
Rated 4 out of 5 by from Price not to happy about the price increase when last year I paid $39.99 for federal and $29.99 for my state returns
Date published: 2021-05-15
Rated 5 out of 5 by from Easy filing with turbo tax. We have engaged with tax expert and he had full knowledge and available tools o help us file our taxes.
Date published: 2021-05-15
Rated 3 out of 5 by from Confusing and had issues I did the review 3 times and it said there were no errors. When I went to save it and print it for filing, it said there were errors. Also, wasn't clear on how to file state taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from Great software Very easy to use. The step by step method was awesome.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is extremely quick All in all, I was finished with my returns in about 15 minutes. Most of the work was done for me since I had a pdf of my W2 paperwork that TurboTax used to fill all the fields in itself.
Date published: 2021-05-15
Rated 1 out of 5 by from Wouldn't let me use my License Code I had a license code and it wouldn't let me use it. It cost me an extra $215 to file my taxes after buying the software. A refund of my software purchase would be nice. License code was A2JQ-R55H-2AKQ-VQ7T. Thanks for nothing and a waste of product. Not happy and will likely be using a different tax service. It would be nice if you would make it right, but I highly doubt that.
Date published: 2021-05-15
Rated 5 out of 5 by from Excellent Live Help not only answered my question, but the representative went through my returns again and made a suggestion which increased my refund.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 2870