TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax Makes Filing Taxes Almost Fun TurboTax considers all the latest IRS regulations and minimizes your taxes if you owe, or maximizes your refund if you do not. Its "EasyStep" process leads you step-by-step through everything. If you need to review a specific detail, "Forms" makes it easy to track down the one you need, down to the exact line item. As mentioned, the whole filing process with TurboTax is as enjoyable as possible!
Date published: 2022-04-05
Rated 1 out of 5 by from Horrible Took over a month to file with being passed around numerous so called experts. Will never use this service again. Complete garbage
Date published: 2022-04-05
Rated 3 out of 5 by from Turbo could be better I love turbo tax tax but the cost for live service and extra service fees are too much!
Date published: 2022-04-05
Rated 5 out of 5 by from A no brainer It's a cinch. Once you enter the first year, the info stays current until you need to change it.
Date published: 2022-04-05
Rated 4 out of 5 by from TurboTax Is Easy TurboTax is very easy to use and helpful. Guided help throughout the process
Date published: 2022-04-05
Rated 5 out of 5 by from Awesome Everyone I met at turbo tax were super nice especially my expert.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax Works For You TurboTax uses step by step processes to complete tax returns.
Date published: 2022-04-05
Rated 2 out of 5 by from TurboTax is Mediocre at Best If I wasn't so invested in TurboTax, having used it for decades, I'd switch to something else. I see no improvement from year to year, and anything that's not simple lacks good explanations. I've complained before about how you have to be very careful when entering numbers where you have supporting information: if you don't remember that you have supporting info, when you try to put a number in the form, it switches to the supporting info page and you wind up writing over whatever you have in the first cell. If you're not careful, and don't reverse yourself, you lose whatever you had there. Very annoying. Also, this year, I encountered an error where the error check said I had an estimated value, and there was none. A search of the internet revealed that this problem has existed since at least 2017. Somehow, I was able to correct it by going back to the original data page and re-entering some data, rather than deleting the page (which was the prescribed solution but I couldn't figure out how to do). Again, very annoying. It doesn't give me a lot of confidence in TurboTax, and it makes me wonder if I'm missing out on a lot of savings. I spend tens of thousands of dollars each year on taxes, and I wonder how much I might be wasting.
Date published: 2022-04-05
Rated 2 out of 5 by from disappointed Turbo tax used to be free now they want you to pay for both federal and additional state returns. I would rather pay a cpa!!!!
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo tax is a great product Trustworthy. Filing my own taxes is scary based on all the information that is difficult to understand. Turbo Tax is a reliable source for me.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2869
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Makes Filing Taxes Almost Fun TurboTax considers all the latest IRS regulations and minimizes your taxes if you owe, or maximizes your refund if you do not. Its "EasyStep" process leads you step-by-step through everything. If you need to review a specific detail, "Forms" makes it easy to track down the one you need, down to the exact line item. As mentioned, the whole filing process with TurboTax is as enjoyable as possible!
Date published: 2022-04-05
Rated 1 out of 5 by from Horrible Took over a month to file with being passed around numerous so called experts. Will never use this service again. Complete garbage
Date published: 2022-04-05
Rated 3 out of 5 by from Turbo could be better I love turbo tax tax but the cost for live service and extra service fees are too much!
Date published: 2022-04-05
Rated 5 out of 5 by from A no brainer It's a cinch. Once you enter the first year, the info stays current until you need to change it.
Date published: 2022-04-05
Rated 4 out of 5 by from TurboTax Is Easy TurboTax is very easy to use and helpful. Guided help throughout the process
Date published: 2022-04-05
Rated 5 out of 5 by from Awesome Everyone I met at turbo tax were super nice especially my expert.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax Works For You TurboTax uses step by step processes to complete tax returns.
Date published: 2022-04-05
Rated 2 out of 5 by from TurboTax is Mediocre at Best If I wasn't so invested in TurboTax, having used it for decades, I'd switch to something else. I see no improvement from year to year, and anything that's not simple lacks good explanations. I've complained before about how you have to be very careful when entering numbers where you have supporting information: if you don't remember that you have supporting info, when you try to put a number in the form, it switches to the supporting info page and you wind up writing over whatever you have in the first cell. If you're not careful, and don't reverse yourself, you lose whatever you had there. Very annoying. Also, this year, I encountered an error where the error check said I had an estimated value, and there was none. A search of the internet revealed that this problem has existed since at least 2017. Somehow, I was able to correct it by going back to the original data page and re-entering some data, rather than deleting the page (which was the prescribed solution but I couldn't figure out how to do). Again, very annoying. It doesn't give me a lot of confidence in TurboTax, and it makes me wonder if I'm missing out on a lot of savings. I spend tens of thousands of dollars each year on taxes, and I wonder how much I might be wasting.
Date published: 2022-04-05
Rated 2 out of 5 by from disappointed Turbo tax used to be free now they want you to pay for both federal and additional state returns. I would rather pay a cpa!!!!
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo tax is a great product Trustworthy. Filing my own taxes is scary based on all the information that is difficult to understand. Turbo Tax is a reliable source for me.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2869