TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It's excellent Use it for twenty years, and it gets easier every time.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is awesome! So easy to use! Just answer the questions and fill in the info - Easy peasy! I've used Turbo Tax for at least 25 years and have consistently had totally positive experiences.
Date published: 2021-04-20
Rated 5 out of 5 by from So Educational I like the tips and additional resources that you can access while completing your return, so that you're sure of what everything means and are confident about providing the most accurate answers.
Date published: 2021-04-20
Rated 1 out of 5 by from Turbo Tax has be come a very bad product. I have been trying to get some help concerning an issue which probably would take about 2 to 4 minutes. The recorded message on all phone numbers for Turbo Tax that I have been able to find hang up and do not allow even a message to be left. No questions can be left by email. I am going to have to find different tax preparation even though I have paid for software, plus state and refund processing with Turbo Tax -- this is because Turbo Tax DOES NOT offer people like me any way (that works) to get help.
Date published: 2021-04-20
Rated 5 out of 5 by from User friendly! Even for those of us who are not tech savvy, this site is easy to navigate and has helped me to file efficiently and correctly for 3 years!
Date published: 2021-04-20
Rated 5 out of 5 by from My 6th year using! It is practically done for you! I needed to talk to someone for help, and he fixed my issue in no time!
Date published: 2021-04-20
Rated 5 out of 5 by from Have used it for years Love the 100% guarantee that taxes will be done correctly or Turbo tax would pay the IRS for any errors plus interest. Also enjoy being able to understand the process every step of the way by using expert help. This year we used the full live expert and did like that a lot.
Date published: 2021-04-20
Rated 3 out of 5 by from OK, but has flaws For the most part, TurboTax works well. It's biggest advantage is that (at least theoretically) it maintains year-over-year records. Except that sometimes it doesn't and you have to realize that, and deal with the consequences.
Date published: 2021-04-20
Rated 5 out of 5 by from Great Feature to See the Forms I like the feature of seeing the forms down below if I need some clarifications.
Date published: 2021-04-20
Rated 1 out of 5 by from Switching Tax Services I paid for turbo tax and was pretty happy with it. I missed the deadline for filing my 2019 taxes and when I asked for a refund I was told no. I want to keep coming back to turbo tax but unless this is made right i'm done.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 2867
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It's excellent Use it for twenty years, and it gets easier every time.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is awesome! So easy to use! Just answer the questions and fill in the info - Easy peasy! I've used Turbo Tax for at least 25 years and have consistently had totally positive experiences.
Date published: 2021-04-20
Rated 5 out of 5 by from So Educational I like the tips and additional resources that you can access while completing your return, so that you're sure of what everything means and are confident about providing the most accurate answers.
Date published: 2021-04-20
Rated 1 out of 5 by from Turbo Tax has be come a very bad product. I have been trying to get some help concerning an issue which probably would take about 2 to 4 minutes. The recorded message on all phone numbers for Turbo Tax that I have been able to find hang up and do not allow even a message to be left. No questions can be left by email. I am going to have to find different tax preparation even though I have paid for software, plus state and refund processing with Turbo Tax -- this is because Turbo Tax DOES NOT offer people like me any way (that works) to get help.
Date published: 2021-04-20
Rated 5 out of 5 by from User friendly! Even for those of us who are not tech savvy, this site is easy to navigate and has helped me to file efficiently and correctly for 3 years!
Date published: 2021-04-20
Rated 5 out of 5 by from My 6th year using! It is practically done for you! I needed to talk to someone for help, and he fixed my issue in no time!
Date published: 2021-04-20
Rated 5 out of 5 by from Have used it for years Love the 100% guarantee that taxes will be done correctly or Turbo tax would pay the IRS for any errors plus interest. Also enjoy being able to understand the process every step of the way by using expert help. This year we used the full live expert and did like that a lot.
Date published: 2021-04-20
Rated 3 out of 5 by from OK, but has flaws For the most part, TurboTax works well. It's biggest advantage is that (at least theoretically) it maintains year-over-year records. Except that sometimes it doesn't and you have to realize that, and deal with the consequences.
Date published: 2021-04-20
Rated 5 out of 5 by from Great Feature to See the Forms I like the feature of seeing the forms down below if I need some clarifications.
Date published: 2021-04-20
Rated 1 out of 5 by from Switching Tax Services I paid for turbo tax and was pretty happy with it. I missed the deadline for filing my 2019 taxes and when I asked for a refund I was told no. I want to keep coming back to turbo tax but unless this is made right i'm done.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 2867