TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tax needs to better explain state returns. Federal return was straightforward, but doing state returns was very confusing because I moved from one state to another in the middle of the year and Turbo Tax did not adequately explain about income being double taxed.
Date published: 2022-04-02
Rated 5 out of 5 by from Very fast and easy There was no hassle at all, got the whole process done with out ever even pulling out a credit card!!!
Date published: 2022-04-02
Rated 4 out of 5 by from Good service Tax experts answered all my questions and I feel did a thorough job. They did ask the same questions over and over and the whole process took several days instead of 1, but that's ok for the free service.
Date published: 2022-04-02
Rated 5 out of 5 by from easy another year down easy to follow. will recommend to others
Date published: 2022-04-02
Rated 5 out of 5 by from So Easy to Use I've been using TurboTax for years. It's easy to use and file online--they ask you everything and figure out the best way for you to file.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax makes filing easy Have used TurboTax for many years. Couldn't be any easier.
Date published: 2022-04-02
Rated 5 out of 5 by from Great Product Easy to use product for a non tax professional to use.
Date published: 2022-04-02
Rated 5 out of 5 by from User Experience if great Very user-friendly. Instructions were clear and support was helpful.
Date published: 2022-04-02
Rated 2 out of 5 by from TOO EXPENSIVE Your fees are too high for my income. I used you because I am a loyal customer, but next year I will look for another service
Date published: 2022-04-02
Rated 4 out of 5 by from I've used Turbo Tax for years I looked for another program that would meet my needs this year and wasn't able to find one that was better than Turbo Tax. My one issue with Turbo Tax is that especially in the review of your taxes when you are asked to fill in blanks you omitted, there isn't a clear explanation of what you are filling in. Also, I'd have to pay much more to get simple questions answered. I finally just visited my local IRS office to ask those questions in person.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 2866
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax needs to better explain state returns. Federal return was straightforward, but doing state returns was very confusing because I moved from one state to another in the middle of the year and Turbo Tax did not adequately explain about income being double taxed.
Date published: 2022-04-02
Rated 5 out of 5 by from Very fast and easy There was no hassle at all, got the whole process done with out ever even pulling out a credit card!!!
Date published: 2022-04-02
Rated 4 out of 5 by from Good service Tax experts answered all my questions and I feel did a thorough job. They did ask the same questions over and over and the whole process took several days instead of 1, but that's ok for the free service.
Date published: 2022-04-02
Rated 5 out of 5 by from easy another year down easy to follow. will recommend to others
Date published: 2022-04-02
Rated 5 out of 5 by from So Easy to Use I've been using TurboTax for years. It's easy to use and file online--they ask you everything and figure out the best way for you to file.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax makes filing easy Have used TurboTax for many years. Couldn't be any easier.
Date published: 2022-04-02
Rated 5 out of 5 by from Great Product Easy to use product for a non tax professional to use.
Date published: 2022-04-02
Rated 5 out of 5 by from User Experience if great Very user-friendly. Instructions were clear and support was helpful.
Date published: 2022-04-02
Rated 2 out of 5 by from TOO EXPENSIVE Your fees are too high for my income. I used you because I am a loyal customer, but next year I will look for another service
Date published: 2022-04-02
Rated 4 out of 5 by from I've used Turbo Tax for years I looked for another program that would meet my needs this year and wasn't able to find one that was better than Turbo Tax. My one issue with Turbo Tax is that especially in the review of your taxes when you are asked to fill in blanks you omitted, there isn't a clear explanation of what you are filling in. Also, I'd have to pay much more to get simple questions answered. I finally just visited my local IRS office to ask those questions in person.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 2866