TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from Used to be better Greed has caused the programmers to take shortcuts and to put in nagging to unnecessarily upgrade.
Date published: 2022-04-05
Rated 4 out of 5 by from Turbotax was pretty good! It was confusing as a whole process to do my taxes for the first time, but turbotax made it pretty straight forward.
Date published: 2022-04-05
Rated 4 out of 5 by from Easy to use Only made one mistake that was difficult to correct
Date published: 2022-04-05
Rated 2 out of 5 by from Disaster with crypto, otherwise strong product Overall turbotax offers a good UI and simplifies the process of taxes with one giant exception.....Crypto. Despite having relationships with some of the largest crypto exchanges in the industry, TT again demonstrates it is incapable of integrating crypto transactions into their software. This is beyond pathetic at this point when it has been a repeated issue for years and there is such a strong marketing push to say TT is good with crypto....its simply not true.
Date published: 2022-04-05
Rated 5 out of 5 by from Always Awesome Since 2003 Turbo Tax has been on point and reliable since at least 2003 for me.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax comes through again! Turbo Tax is the solid tax preparation software it is note for. The step-by-step instructions has made it easier to prepare my taxes with the inclusion of how to handle K-1 trust information, etc. Saved me time and the expense of an accountant.
Date published: 2022-04-05
Rated 4 out of 5 by from Turbo Tax says NO RECORD of my 2020 filing Am not able to file 2021 taxes electronically as it is being rejected due to 2020's AGI not verified. Turbo Tax says NO Record of 2020 although have used Turbo Tax every year since 1995. Will now mail in instead. Last year's filed & accepted 4/6/2021. GO FIGURE!!!
Date published: 2022-04-05
Rated 5 out of 5 by from Great Customer Support The second agent that helped me today was very helpful and patient
Date published: 2022-04-05
Rated 5 out of 5 by from convenient straightforward enough that i can file myself, makes it easy
Date published: 2022-04-05
Rated 1 out of 5 by from Turbo tax used to be good I will not use this service again and it a shame. I have used TT for years. But this experience was horrible. O they got my taxes done on time. But what a hassle.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2863
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Used to be better Greed has caused the programmers to take shortcuts and to put in nagging to unnecessarily upgrade.
Date published: 2022-04-05
Rated 4 out of 5 by from Turbotax was pretty good! It was confusing as a whole process to do my taxes for the first time, but turbotax made it pretty straight forward.
Date published: 2022-04-05
Rated 4 out of 5 by from Easy to use Only made one mistake that was difficult to correct
Date published: 2022-04-05
Rated 2 out of 5 by from Disaster with crypto, otherwise strong product Overall turbotax offers a good UI and simplifies the process of taxes with one giant exception.....Crypto. Despite having relationships with some of the largest crypto exchanges in the industry, TT again demonstrates it is incapable of integrating crypto transactions into their software. This is beyond pathetic at this point when it has been a repeated issue for years and there is such a strong marketing push to say TT is good with crypto....its simply not true.
Date published: 2022-04-05
Rated 5 out of 5 by from Always Awesome Since 2003 Turbo Tax has been on point and reliable since at least 2003 for me.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax comes through again! Turbo Tax is the solid tax preparation software it is note for. The step-by-step instructions has made it easier to prepare my taxes with the inclusion of how to handle K-1 trust information, etc. Saved me time and the expense of an accountant.
Date published: 2022-04-05
Rated 4 out of 5 by from Turbo Tax says NO RECORD of my 2020 filing Am not able to file 2021 taxes electronically as it is being rejected due to 2020's AGI not verified. Turbo Tax says NO Record of 2020 although have used Turbo Tax every year since 1995. Will now mail in instead. Last year's filed & accepted 4/6/2021. GO FIGURE!!!
Date published: 2022-04-05
Rated 5 out of 5 by from Great Customer Support The second agent that helped me today was very helpful and patient
Date published: 2022-04-05
Rated 5 out of 5 by from convenient straightforward enough that i can file myself, makes it easy
Date published: 2022-04-05
Rated 1 out of 5 by from Turbo tax used to be good I will not use this service again and it a shame. I have used TT for years. But this experience was horrible. O they got my taxes done on time. But what a hassle.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2863