TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from No Effort by Turbo Tax I filed with Turbo Tax the previous year, yet my information tax information does not carry over. The amount returned the previous year by state taxes has to be looked up from the previous return as well as the date filed. This information should already be input into the next return.
Date published: 2023-01-22
Rated 5 out of 5 by from Simple to do Quick and easy process, very simple to complete. Recommended to my friends.
Date published: 2023-01-22
Rated 3 out of 5 by from Turbo Tax seems to be money hungry I have filed with Turbo Tax (FREE Edition) for 8 years. This year Turbo Tax mad me pay for their service. Essentially it had to do something with the way my tax situation is. Of course the program waited until just before I was at the "file / submit point. Additional it would not let me opt out of it, as it does when I start to file. My filing status is EXACTLY same it has been for the last 8 years, nothing has changed. I am extremely disappointed. Question I have is, WHY?????
Date published: 2023-01-22
Rated 5 out of 5 by from TurboTax is the way to go... Easy step by step instructions. I would recommend Turbo Tax to anyone.
Date published: 2023-01-22
Rated 4 out of 5 by from great service I file yearly with turbo tax I am never dissapointed
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo Tax is awesome they make it easy to file taxes. They also make it affordable
Date published: 2023-01-22
Rated 1 out of 5 by from TurboTax erroneously changed our 2021 tax return We have used TurboTax for decades and filed by mail. We purchased the 2022 TurboTax CD which we downloaded. Every year the transfer was without problems. This year not only did it not transfer the information, we reprinted the tax forms for 2021 and discovered that TurboTax had not only made an erroneous correction to change an income amount, they changed the designation of where to place the refund we had. We had designated it to be applied to this years return and they changed it to receive the refund. Fortunately, we mailed the return to the IRS and it was processed correctly in October 2022. We printed out a copy of the IRS transcript which matches the tax return we sent. We paid $64.00 at Staples for this years TurboTax, but we will no longer use it.
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo Tax is fast Easy to use and always agents 24/7 to help you and review your filling
Date published: 2023-01-22
Rated 5 out of 5 by from TURBOTAX I got a more accurate tax refund estimate, than I usually get with h and r block so I switched!
Date published: 2023-01-22
Rated 5 out of 5 by from Great tool This is the 5th year with urbo tax. Always a great experience, walks you through.
Date published: 2023-01-22
All TurboTax® Offerings Reviews - Page 2863
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from No Effort by Turbo Tax I filed with Turbo Tax the previous year, yet my information tax information does not carry over. The amount returned the previous year by state taxes has to be looked up from the previous return as well as the date filed. This information should already be input into the next return.
Date published: 2023-01-22
Rated 5 out of 5 by from Simple to do Quick and easy process, very simple to complete. Recommended to my friends.
Date published: 2023-01-22
Rated 3 out of 5 by from Turbo Tax seems to be money hungry I have filed with Turbo Tax (FREE Edition) for 8 years. This year Turbo Tax mad me pay for their service. Essentially it had to do something with the way my tax situation is. Of course the program waited until just before I was at the "file / submit point. Additional it would not let me opt out of it, as it does when I start to file. My filing status is EXACTLY same it has been for the last 8 years, nothing has changed. I am extremely disappointed. Question I have is, WHY?????
Date published: 2023-01-22
Rated 5 out of 5 by from TurboTax is the way to go... Easy step by step instructions. I would recommend Turbo Tax to anyone.
Date published: 2023-01-22
Rated 4 out of 5 by from great service I file yearly with turbo tax I am never dissapointed
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo Tax is awesome they make it easy to file taxes. They also make it affordable
Date published: 2023-01-22
Rated 1 out of 5 by from TurboTax erroneously changed our 2021 tax return We have used TurboTax for decades and filed by mail. We purchased the 2022 TurboTax CD which we downloaded. Every year the transfer was without problems. This year not only did it not transfer the information, we reprinted the tax forms for 2021 and discovered that TurboTax had not only made an erroneous correction to change an income amount, they changed the designation of where to place the refund we had. We had designated it to be applied to this years return and they changed it to receive the refund. Fortunately, we mailed the return to the IRS and it was processed correctly in October 2022. We printed out a copy of the IRS transcript which matches the tax return we sent. We paid $64.00 at Staples for this years TurboTax, but we will no longer use it.
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo Tax is fast Easy to use and always agents 24/7 to help you and review your filling
Date published: 2023-01-22
Rated 5 out of 5 by from TURBOTAX I got a more accurate tax refund estimate, than I usually get with h and r block so I switched!
Date published: 2023-01-22
Rated 5 out of 5 by from Great tool This is the 5th year with urbo tax. Always a great experience, walks you through.
Date published: 2023-01-22
All TurboTax® Offerings Reviews - Page 2863