TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from INterface is clunky, buttons hard to read I would rather enter Personal Tax information before Business, but Business pops up first. Each group of questions comes with an Edit button, but you can't easily say "None of these apply" Some check box listings allow you to press a "No" button, others ask you to select "None of these apply to me" Please be consistent I cannot read white letters on cyan background. Tech support has explained that there is NO WAY to configure these colors to something that I can read. This makes the program very frustrating for me to use
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is a real time saver Very thorough in finding income and deductions. It saved me many hours or even days if I did my taxes manually. TurboTax does have one bug - it kept putting in the number 434,020 when there was no value to enter. I had to delete it multiple times.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax makes things easy. Turbo tax makes things easy. We had to use John (expert) as we've never owed before and weren't sure if we did everything correct. John helped us understand everything clearly.
Date published: 2023-04-14
Rated 5 out of 5 by from Go Turbo Turbo tax is safe and easy to use I love it its fast and they are available for support i will only use turbo tax to file my taxes
Date published: 2023-04-14
Rated 5 out of 5 by from Always helps get the job done, easily I have been using TurboTax for 8 years now, and I admire how much they're committed to keeping up with the times. New crypto exchanges? Check. New rates? Check. Other things I haven't thought about that help me? Check. Thanks, TurboTurd.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax saved my butt, just like every year. I had some complicated forms I didn't know how to enter, and several experts were also at a loss. After about five calls, I wound up working with Pat, who had the patience and the knowledge to sort the information and knew what to do with it. After seven hours of me working on our taxes, Pat put me over the finish line, and I will be grateful until I'm dead.
Date published: 2023-04-14
Rated 1 out of 5 by from Turbo tax triple charged my credit card Everything went fine until I tried to pay and efile my taxes. I'm very disappointed with the process.
Date published: 2023-04-14
Rated 5 out of 5 by from Very helpful and professional! Because we sold a rental property this year, we needed additional assistance and had to have two different sessions to ask questions. Both tax assistants were very helpful and able to fully answer our questions. The information being entered without their help was incorrectly entered.
Date published: 2023-04-14
Rated 2 out of 5 by from Too many problems I found it difficult to use Turbotax this year. Too many problems and way too many pop ups wanting more money. Used to do this to save money but now youre more expensive than a tax service. The help feature never answered my questions.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Product Easy to follow walk through. Excellent research material attached.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2863
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from INterface is clunky, buttons hard to read I would rather enter Personal Tax information before Business, but Business pops up first. Each group of questions comes with an Edit button, but you can't easily say "None of these apply" Some check box listings allow you to press a "No" button, others ask you to select "None of these apply to me" Please be consistent I cannot read white letters on cyan background. Tech support has explained that there is NO WAY to configure these colors to something that I can read. This makes the program very frustrating for me to use
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is a real time saver Very thorough in finding income and deductions. It saved me many hours or even days if I did my taxes manually. TurboTax does have one bug - it kept putting in the number 434,020 when there was no value to enter. I had to delete it multiple times.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax makes things easy. Turbo tax makes things easy. We had to use John (expert) as we've never owed before and weren't sure if we did everything correct. John helped us understand everything clearly.
Date published: 2023-04-14
Rated 5 out of 5 by from Go Turbo Turbo tax is safe and easy to use I love it its fast and they are available for support i will only use turbo tax to file my taxes
Date published: 2023-04-14
Rated 5 out of 5 by from Always helps get the job done, easily I have been using TurboTax for 8 years now, and I admire how much they're committed to keeping up with the times. New crypto exchanges? Check. New rates? Check. Other things I haven't thought about that help me? Check. Thanks, TurboTurd.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax saved my butt, just like every year. I had some complicated forms I didn't know how to enter, and several experts were also at a loss. After about five calls, I wound up working with Pat, who had the patience and the knowledge to sort the information and knew what to do with it. After seven hours of me working on our taxes, Pat put me over the finish line, and I will be grateful until I'm dead.
Date published: 2023-04-14
Rated 1 out of 5 by from Turbo tax triple charged my credit card Everything went fine until I tried to pay and efile my taxes. I'm very disappointed with the process.
Date published: 2023-04-14
Rated 5 out of 5 by from Very helpful and professional! Because we sold a rental property this year, we needed additional assistance and had to have two different sessions to ask questions. Both tax assistants were very helpful and able to fully answer our questions. The information being entered without their help was incorrectly entered.
Date published: 2023-04-14
Rated 2 out of 5 by from Too many problems I found it difficult to use Turbotax this year. Too many problems and way too many pop ups wanting more money. Used to do this to save money but now youre more expensive than a tax service. The help feature never answered my questions.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Product Easy to follow walk through. Excellent research material attached.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2863