TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from 2021 Tax This was the most confusing year ever using Turbo Tax. I had to re-enter my 1099-Div,1099-B,1099-R, Metlife Pension, etc...... so many times I lost track. A very friendly customer service representative call me within 8 minutes and she explained I need to wait until the very end of the income section to do the reviews. I did that and still had to re-enter everything again.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is a great help Barbara is an excellent tax worker; she solved all my conserns.
Date published: 2022-04-05
Rated 5 out of 5 by from I HAVE BEEN USING TURBO TAX FOR YEARS. TURBO TAX IS GREAT. SUPER EASY! BETTER THAN PAYING SOMEONE TO DO MY TAXES.
Date published: 2022-04-05
Rated 5 out of 5 by from Very responsive and quick filing She was quick to answer questions and thorough with the filing.
Date published: 2022-04-05
Rated 5 out of 5 by from Great tax help Easy and clear communication. Got us a refund and was clear to understand.
Date published: 2022-04-05
Rated 3 out of 5 by from Turbotax Review For most parts, its pretty easy to use Turbotax. The biggest issue is turbotax charges for filing STATE returns when less than $41,000. I've already paid to but the software, but being charged for a simple return. I am also having to pay filing charges when the refund amount is ZERO. It would be nice to get a break when 1) return is ZERO and 2) when AGI is less than $41,000
Date published: 2022-04-05
Rated 5 out of 5 by from I am proud to use TurboTax!! First time using TurboTax, I’ve heard about it through my sister. Curious, proud to use it, Turbo Tax that is, thank you!!
Date published: 2022-04-05
Rated 4 out of 5 by from TT Only way to go! Been using Turbo Tax for years... after getting all the necessary documentation required to hand off for professional tax prep service you might as well enter it yourself and save a couple hundred buck$. *Gave 4 out of 5 for two reasons: 1. Search feature used to have a "Go To" function where it would take you directly to the spot on tax forms of the topic entered. Was very handy, If it does that now i could not find it. 2 Entering Series EE bond Face Value / Interest Earned is nearly impossible if you cash bonds in for education prior to full maturity... interest is NOT 50% and the wizard window will not accept your banks statement as input option. (If IRS throws me in jail over how i solved it I'm going to change this rating to a 1 :-) Aside from those 2 items very satisfied.
Date published: 2022-04-05
Rated 5 out of 5 by from Quick and easy process! Dulce was very helpful and insightful! she was able to get me money back instead of me having to pay back, so that was really nice.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax worked great for me the last 2 decades As always it felt a very complete questionnaire process, covering all areas of income and deductions. The direct downloading of financial data from several sources worked great, though when reviewing the downloaded data be careful not to do more than once in the Review process.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2859
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from 2021 Tax This was the most confusing year ever using Turbo Tax. I had to re-enter my 1099-Div,1099-B,1099-R, Metlife Pension, etc...... so many times I lost track. A very friendly customer service representative call me within 8 minutes and she explained I need to wait until the very end of the income section to do the reviews. I did that and still had to re-enter everything again.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is a great help Barbara is an excellent tax worker; she solved all my conserns.
Date published: 2022-04-05
Rated 5 out of 5 by from I HAVE BEEN USING TURBO TAX FOR YEARS. TURBO TAX IS GREAT. SUPER EASY! BETTER THAN PAYING SOMEONE TO DO MY TAXES.
Date published: 2022-04-05
Rated 5 out of 5 by from Very responsive and quick filing She was quick to answer questions and thorough with the filing.
Date published: 2022-04-05
Rated 5 out of 5 by from Great tax help Easy and clear communication. Got us a refund and was clear to understand.
Date published: 2022-04-05
Rated 3 out of 5 by from Turbotax Review For most parts, its pretty easy to use Turbotax. The biggest issue is turbotax charges for filing STATE returns when less than $41,000. I've already paid to but the software, but being charged for a simple return. I am also having to pay filing charges when the refund amount is ZERO. It would be nice to get a break when 1) return is ZERO and 2) when AGI is less than $41,000
Date published: 2022-04-05
Rated 5 out of 5 by from I am proud to use TurboTax!! First time using TurboTax, I’ve heard about it through my sister. Curious, proud to use it, Turbo Tax that is, thank you!!
Date published: 2022-04-05
Rated 4 out of 5 by from TT Only way to go! Been using Turbo Tax for years... after getting all the necessary documentation required to hand off for professional tax prep service you might as well enter it yourself and save a couple hundred buck$. *Gave 4 out of 5 for two reasons: 1. Search feature used to have a "Go To" function where it would take you directly to the spot on tax forms of the topic entered. Was very handy, If it does that now i could not find it. 2 Entering Series EE bond Face Value / Interest Earned is nearly impossible if you cash bonds in for education prior to full maturity... interest is NOT 50% and the wizard window will not accept your banks statement as input option. (If IRS throws me in jail over how i solved it I'm going to change this rating to a 1 :-) Aside from those 2 items very satisfied.
Date published: 2022-04-05
Rated 5 out of 5 by from Quick and easy process! Dulce was very helpful and insightful! she was able to get me money back instead of me having to pay back, so that was really nice.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax worked great for me the last 2 decades As always it felt a very complete questionnaire process, covering all areas of income and deductions. The direct downloading of financial data from several sources worked great, though when reviewing the downloaded data be careful not to do more than once in the Review process.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2859