TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Has become more dificult to navigate I struggled with the set up the year. In the past, if I needed to go back and relook/ fix something, I could click on a link to that portion of the return. This time, I had to hit "Back" multiple time to revisit a section.
Date published: 2023-04-14
Rated 1 out of 5 by from Just another greedy company... I feel like I got robbed with the cost I had to pay for Deluxe. I had $8 worth of distribution from my 401k on a 1099-R and suddenly I couldn't use the free version anymore. $8 and I had to pay $118. Needed to get it done or I would have hired someone locally to do my taxes instead of lining the pockets of a greedy corporation.
Date published: 2023-04-14
Rated 4 out of 5 by from Good application It helps speed up the process in filling up tax information.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is Amazing!!!! Turbo tax is an easy to use software that makes the tax filing process a little less scary.
Date published: 2023-04-14
Rated 3 out of 5 by from Same question too many times At the end of the review, you ask about state filing multiple times, which is annoying. You can tell from the return I live in FL which does not need a state return in most cases. One question should be enough. Also, multiple pages need the continue button clicked where it really serves no purpose. Why to I need to click Continue for you to display the results of the review you just did. When you are done, display the results.
Date published: 2023-04-14
Rated 5 out of 5 by from Always so easy I've been using turbo tax for years and it is still the easiest way for me to do my taxes every year. The options are easy, they explain everything in plain language and I trust that I'm in good hands.
Date published: 2023-04-14
Rated 4 out of 5 by from A few new issues with the 2022 Deluxe version For the most part, TurboTax remains as good as ever. I did run into some new issues this year, though: Some fields related to 1099-G didn't match what the software was asking. It didn't print the File By Mail instructions for the federal portion of my return. It printed double-sided even though I selected single sided. As a result, several pages printed incorrectly - the beginning of one form on the back of another, for instance. In the end though, my taxes got completed and that's what matters.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is easy to use I am a college freshman and the first time I file tax was made super easy with Turbo Tax.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Premium The tax support people tried their best to help and when they could not explain, I got sent to a tax expert who was very helpful and solved my problems.
Date published: 2023-04-14
Rated 4 out of 5 by from Great Program Walked me thru all the steps complete me taxes! Got help from live chat to solve an issue!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2857
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Has become more dificult to navigate I struggled with the set up the year. In the past, if I needed to go back and relook/ fix something, I could click on a link to that portion of the return. This time, I had to hit "Back" multiple time to revisit a section.
Date published: 2023-04-14
Rated 1 out of 5 by from Just another greedy company... I feel like I got robbed with the cost I had to pay for Deluxe. I had $8 worth of distribution from my 401k on a 1099-R and suddenly I couldn't use the free version anymore. $8 and I had to pay $118. Needed to get it done or I would have hired someone locally to do my taxes instead of lining the pockets of a greedy corporation.
Date published: 2023-04-14
Rated 4 out of 5 by from Good application It helps speed up the process in filling up tax information.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is Amazing!!!! Turbo tax is an easy to use software that makes the tax filing process a little less scary.
Date published: 2023-04-14
Rated 3 out of 5 by from Same question too many times At the end of the review, you ask about state filing multiple times, which is annoying. You can tell from the return I live in FL which does not need a state return in most cases. One question should be enough. Also, multiple pages need the continue button clicked where it really serves no purpose. Why to I need to click Continue for you to display the results of the review you just did. When you are done, display the results.
Date published: 2023-04-14
Rated 5 out of 5 by from Always so easy I've been using turbo tax for years and it is still the easiest way for me to do my taxes every year. The options are easy, they explain everything in plain language and I trust that I'm in good hands.
Date published: 2023-04-14
Rated 4 out of 5 by from A few new issues with the 2022 Deluxe version For the most part, TurboTax remains as good as ever. I did run into some new issues this year, though: Some fields related to 1099-G didn't match what the software was asking. It didn't print the File By Mail instructions for the federal portion of my return. It printed double-sided even though I selected single sided. As a result, several pages printed incorrectly - the beginning of one form on the back of another, for instance. In the end though, my taxes got completed and that's what matters.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is easy to use I am a college freshman and the first time I file tax was made super easy with Turbo Tax.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Premium The tax support people tried their best to help and when they could not explain, I got sent to a tax expert who was very helpful and solved my problems.
Date published: 2023-04-14
Rated 4 out of 5 by from Great Program Walked me thru all the steps complete me taxes! Got help from live chat to solve an issue!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2857