TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very great service! Got the free full service this year, and my tax rep was very awesome! He helped me in a timely manner and communicated all I needed to know. Very great Turbotax employee. Definitely promote this guy!
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is the best! As a small business owner my taxes can be a real chore. Turbo Tax made it so easy. Thanks!
Date published: 2022-04-05
Rated 5 out of 5 by from Great! George was super helpful and did everything in a timely manner!
Date published: 2022-04-05
Rated 3 out of 5 by from A good tax filing program but needs improvement I used it to file my federal and state taxes in 2020 and 2021. It can be improved considerably. For example, the help boxes are not very useful. I tried to find out how my refunds could be deposited directly into my checking account but could not find it. Only when I went on to file my returns did that option become available. I tried to view data from 2020 return but could not locate it. I purchased the Premier version which included a single state filing feature but was surprised I had to pay an extra $25 to file my state taxes! Why not make it clear to the customer in the first instance instead of suddenly surprising the person? The way the program allows customers to input data could be improved. for example, why not ask someone whether she/he is going to use the standard deduction instead of itemizing? Most filers know the answer except for a few persons who may need the program to figure it out. The would save time. If the person has no earned income , that would simplify the data input instead of going through multiple forms. Turbo tax should ask filers how long it took to file their fed and state taxes. Granted I wasted a bit of time organizing the 1099 from various sources , it should be possible for someone to file their tax return in 1.5 to 2 hours maximum.
Date published: 2022-04-05
Rated 4 out of 5 by from Very Good Software Tool I wish the business section of the Home / Business software was more of a step-by-step process to assist in finding deductions, savings or tax liabilities,
Date published: 2022-04-05
Rated 4 out of 5 by from PRETTY EZ I DONT WANT TO DO THIS. THIS IS BORING, I JUST DID MY TAXES. COME ON MAN
Date published: 2022-04-05
Rated 5 out of 5 by from AWSOME NO LIVE ACTION WITH REVIEWER. ALLWAYS DO MY TAXES MYSELF.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Usage 2022! Easy to use and explanation boxes are helpful. Calculations are automatic/quick. New addition to upload PDF file is a great feature. Recommend to allow automatic upload of additional income ( ex: gambling wins, 1099s, )
Date published: 2022-04-05
Rated 5 out of 5 by from Only way go urboTax is by far the best way to file I have us I wouldn’t recommend any other service but turbo tax
Date published: 2022-04-05
Rated 5 out of 5 by from I loved it I think ill use this next year this was a great help for me I loved it! I had no idea how I was going to get them done but she saved the day.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2856
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very great service! Got the free full service this year, and my tax rep was very awesome! He helped me in a timely manner and communicated all I needed to know. Very great Turbotax employee. Definitely promote this guy!
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is the best! As a small business owner my taxes can be a real chore. Turbo Tax made it so easy. Thanks!
Date published: 2022-04-05
Rated 5 out of 5 by from Great! George was super helpful and did everything in a timely manner!
Date published: 2022-04-05
Rated 3 out of 5 by from A good tax filing program but needs improvement I used it to file my federal and state taxes in 2020 and 2021. It can be improved considerably. For example, the help boxes are not very useful. I tried to find out how my refunds could be deposited directly into my checking account but could not find it. Only when I went on to file my returns did that option become available. I tried to view data from 2020 return but could not locate it. I purchased the Premier version which included a single state filing feature but was surprised I had to pay an extra $25 to file my state taxes! Why not make it clear to the customer in the first instance instead of suddenly surprising the person? The way the program allows customers to input data could be improved. for example, why not ask someone whether she/he is going to use the standard deduction instead of itemizing? Most filers know the answer except for a few persons who may need the program to figure it out. The would save time. If the person has no earned income , that would simplify the data input instead of going through multiple forms. Turbo tax should ask filers how long it took to file their fed and state taxes. Granted I wasted a bit of time organizing the 1099 from various sources , it should be possible for someone to file their tax return in 1.5 to 2 hours maximum.
Date published: 2022-04-05
Rated 4 out of 5 by from Very Good Software Tool I wish the business section of the Home / Business software was more of a step-by-step process to assist in finding deductions, savings or tax liabilities,
Date published: 2022-04-05
Rated 4 out of 5 by from PRETTY EZ I DONT WANT TO DO THIS. THIS IS BORING, I JUST DID MY TAXES. COME ON MAN
Date published: 2022-04-05
Rated 5 out of 5 by from AWSOME NO LIVE ACTION WITH REVIEWER. ALLWAYS DO MY TAXES MYSELF.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Usage 2022! Easy to use and explanation boxes are helpful. Calculations are automatic/quick. New addition to upload PDF file is a great feature. Recommend to allow automatic upload of additional income ( ex: gambling wins, 1099s, )
Date published: 2022-04-05
Rated 5 out of 5 by from Only way go urboTax is by far the best way to file I have us I wouldn’t recommend any other service but turbo tax
Date published: 2022-04-05
Rated 5 out of 5 by from I loved it I think ill use this next year this was a great help for me I loved it! I had no idea how I was going to get them done but she saved the day.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2856