TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from TT screwed up my 2022 return I have been using TurboTax for over 10 years and have not had any issues, but this year they screwed up my returns because my mortgage lender got switched from one bank to another (and they changed yet again this year). This should've been caught during the final checks when I originally submitted my returns but SURPRISE, it didn't. Now I owe $2500 to Uncle Sam. NOT HAPPY.
Date published: 2023-06-30
Rated 2 out of 5 by from Bummed out I've used Turbo Tax before but this time, I'm not sure what it was but I found it confusing and unclear. I kept finding myself repeating information in sections I know I had already completed. I thought my return was filed but it wasn't. Again, I'm not sure if it was the browser I used, the computer, or me but it was not the same experience I had last year at all.
Date published: 2023-06-30
Rated 5 out of 5 by from Help I was in a panic filing my taxes. your expert calmed me down.
Date published: 2023-06-30
Rated 5 out of 5 by from Quick And Easy Easy experience but too expensive. Miss the good days when it was truly free
Date published: 2023-06-30
Rated 5 out of 5 by from Worth the upgrade I've been using Turbo Tax for years but this is the first time I decided to upgrade to get live support and it was great. I love being able to ask all my questions and have someone take their time and not rush through the answers.
Date published: 2023-06-30
Rated 5 out of 5 by from Use Turbo Tax Every Year. It is so simple!! I have used Turbo Tax for the last 8 years. It is so simple. It walks you through each step and shows you every write off you may be eligible for.
Date published: 2023-06-30
Rated 4 out of 5 by from Great service Fast easy to understand, I like how you can go step by step or back if you don’t understand something.
Date published: 2023-06-30
Rated 3 out of 5 by from TurboTax has too many fees The application is very helpful, but I feel it is too expensive. I remember it being much cheaper once. Don't think I will be using this application again in the future.
Date published: 2023-06-30
Rated 5 out of 5 by from Turbotax is wonderful The content has gotten even easier to maneuver and understand than a few years ago.
Date published: 2023-06-30
Rated 5 out of 5 by from filing super easy my first time trying , will continue to use
Date published: 2023-06-30
All TurboTax® Offerings Reviews - Page 286
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TT screwed up my 2022 return I have been using TurboTax for over 10 years and have not had any issues, but this year they screwed up my returns because my mortgage lender got switched from one bank to another (and they changed yet again this year). This should've been caught during the final checks when I originally submitted my returns but SURPRISE, it didn't. Now I owe $2500 to Uncle Sam. NOT HAPPY.
Date published: 2023-06-30
Rated 2 out of 5 by from Bummed out I've used Turbo Tax before but this time, I'm not sure what it was but I found it confusing and unclear. I kept finding myself repeating information in sections I know I had already completed. I thought my return was filed but it wasn't. Again, I'm not sure if it was the browser I used, the computer, or me but it was not the same experience I had last year at all.
Date published: 2023-06-30
Rated 5 out of 5 by from Help I was in a panic filing my taxes. your expert calmed me down.
Date published: 2023-06-30
Rated 5 out of 5 by from Quick And Easy Easy experience but too expensive. Miss the good days when it was truly free
Date published: 2023-06-30
Rated 5 out of 5 by from Worth the upgrade I've been using Turbo Tax for years but this is the first time I decided to upgrade to get live support and it was great. I love being able to ask all my questions and have someone take their time and not rush through the answers.
Date published: 2023-06-30
Rated 5 out of 5 by from Use Turbo Tax Every Year. It is so simple!! I have used Turbo Tax for the last 8 years. It is so simple. It walks you through each step and shows you every write off you may be eligible for.
Date published: 2023-06-30
Rated 4 out of 5 by from Great service Fast easy to understand, I like how you can go step by step or back if you don’t understand something.
Date published: 2023-06-30
Rated 3 out of 5 by from TurboTax has too many fees The application is very helpful, but I feel it is too expensive. I remember it being much cheaper once. Don't think I will be using this application again in the future.
Date published: 2023-06-30
Rated 5 out of 5 by from Turbotax is wonderful The content has gotten even easier to maneuver and understand than a few years ago.
Date published: 2023-06-30
Rated 5 out of 5 by from filing super easy my first time trying , will continue to use
Date published: 2023-06-30
All TurboTax® Offerings Reviews - Page 286