TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from fees i was looking for a free efile process, fees were 158 which is extreme for a low income family. would like to see that fee use income as part of the fee qualifications. overall experience is not to difficult to navigate.
Date published: 2023-04-13
Rated 5 out of 5 by from very helpful Your representative was very helpful and knowledgeable about taxes.
Date published: 2023-04-13
Rated 5 out of 5 by from Very good service. Good service; very well versed on tax preparation . Vanessa, Katrina and Nicole. Thanks.
Date published: 2023-04-13
Rated 5 out of 5 by from Fast, Efficient, Confident! We have been using Intuit TurboTax for 15+ years, and it is an extremely fast, efficient, and resourceful tax preparation tool. I do feel that some of the offerings such as "Premier" may be slightly overpriced, and think that one should be allowed tor pick certain services 'al la carte' without having to purchase the highest-priced package ($272+) for non-business related household tax returns for a family of four. Overall though, TurboTax is an efficient and streamlined product with answers and experts readily available.
Date published: 2023-04-13
Rated 4 out of 5 by from Able to self file This can sometimes be confusing but TurboTax makes it easy!
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is Exceptional! Customer service AWESOME I love using Turbo Tax every year, easy to use and if I get stuck on a problem I just call Customer Service for help and they are patient, kind and helpful every time. Many Thanks!!!
Date published: 2023-04-13
Rated 5 out of 5 by from Quick! Accurate Solid program. I've used since it first came out, even before it was intuit. Only problems I've ever encountered are operator error.
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo tax review It was pretty easy. Way to many questions and kinda glitchy
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome Experience Awesome experience. Information pulled over and was correct.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is Awesome Very pleased during the entire process. Would recommend Turbo Tax to others
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2842
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from fees i was looking for a free efile process, fees were 158 which is extreme for a low income family. would like to see that fee use income as part of the fee qualifications. overall experience is not to difficult to navigate.
Date published: 2023-04-13
Rated 5 out of 5 by from very helpful Your representative was very helpful and knowledgeable about taxes.
Date published: 2023-04-13
Rated 5 out of 5 by from Very good service. Good service; very well versed on tax preparation . Vanessa, Katrina and Nicole. Thanks.
Date published: 2023-04-13
Rated 5 out of 5 by from Fast, Efficient, Confident! We have been using Intuit TurboTax for 15+ years, and it is an extremely fast, efficient, and resourceful tax preparation tool. I do feel that some of the offerings such as "Premier" may be slightly overpriced, and think that one should be allowed tor pick certain services 'al la carte' without having to purchase the highest-priced package ($272+) for non-business related household tax returns for a family of four. Overall though, TurboTax is an efficient and streamlined product with answers and experts readily available.
Date published: 2023-04-13
Rated 4 out of 5 by from Able to self file This can sometimes be confusing but TurboTax makes it easy!
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is Exceptional! Customer service AWESOME I love using Turbo Tax every year, easy to use and if I get stuck on a problem I just call Customer Service for help and they are patient, kind and helpful every time. Many Thanks!!!
Date published: 2023-04-13
Rated 5 out of 5 by from Quick! Accurate Solid program. I've used since it first came out, even before it was intuit. Only problems I've ever encountered are operator error.
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo tax review It was pretty easy. Way to many questions and kinda glitchy
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome Experience Awesome experience. Information pulled over and was correct.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is Awesome Very pleased during the entire process. Would recommend Turbo Tax to others
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2842