TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great software easy to use I have been using TurboTax for over 30 years and it does a excellent job for me and a lot easier to use now than when I first started using TurboTax.
Date published: 2022-04-02
Rated 3 out of 5 by from TurboTax is a headache. TurboTax kept insisting that I enter a Form 2439 even though I didn't get one and don't need one. The package got into a loop and wouldn't let me continue. I finally had a CPA delete my imported 1099 and reenter the 1099 manually. If I have to get a CPA to help using the package, why bother with the package?
Date published: 2022-04-02
Rated 5 out of 5 by from thankful it's free relatively easy to complete and like that it is free
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax is wonderful A wonderful system for filing taxes. Keep up the great work!
Date published: 2022-04-02
Rated 5 out of 5 by from Invaluable for Estate matters Makes a complicated estate and probate closure process easier
Date published: 2022-04-02
Rated 4 out of 5 by from Appreciated Thoroughness but Confusing Very Thorough and asked every question possible, did not like the omission of the $40 fee for paying straight from your return. Was able to fix, but took time. Make sure you pay with your card instead of from your return to save $40
Date published: 2022-04-02
Rated 5 out of 5 by from turbo tax is awesome very easy to use and navigate. would reccomend to others
Date published: 2022-04-02
Rated 5 out of 5 by from Very easy to use!!! Awesome!!! It was awesome. I would recommend to all my friends.
Date published: 2022-04-02
Rated 2 out of 5 by from Fees continue to increase Turbo tax quotes one fee, but at the end of filing, you end up with all these other fees. I have been filing with turbo tax for 8 years and I have never been able to file a return "for free" like they advertise!
Date published: 2022-04-02
Rated 3 out of 5 by from One thing missing They didn't tell you that if you have never e-filed before, you should enter your last years AGI not as the one on line 11 from last year (which is the one they fill in for you) but as zero. Oh yes, and even though you are filing a joint return, that AGI has to be entered twice. Once for each of you. Try to get help on that! None of their help videos apply. I finally guessed what to and on my fourth try, it was accepted. That was after several hours of frustration. I am sure it would have taken only a few minutes if I was able to get a REAL person on the phone.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 2842
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great software easy to use I have been using TurboTax for over 30 years and it does a excellent job for me and a lot easier to use now than when I first started using TurboTax.
Date published: 2022-04-02
Rated 3 out of 5 by from TurboTax is a headache. TurboTax kept insisting that I enter a Form 2439 even though I didn't get one and don't need one. The package got into a loop and wouldn't let me continue. I finally had a CPA delete my imported 1099 and reenter the 1099 manually. If I have to get a CPA to help using the package, why bother with the package?
Date published: 2022-04-02
Rated 5 out of 5 by from thankful it's free relatively easy to complete and like that it is free
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax is wonderful A wonderful system for filing taxes. Keep up the great work!
Date published: 2022-04-02
Rated 5 out of 5 by from Invaluable for Estate matters Makes a complicated estate and probate closure process easier
Date published: 2022-04-02
Rated 4 out of 5 by from Appreciated Thoroughness but Confusing Very Thorough and asked every question possible, did not like the omission of the $40 fee for paying straight from your return. Was able to fix, but took time. Make sure you pay with your card instead of from your return to save $40
Date published: 2022-04-02
Rated 5 out of 5 by from turbo tax is awesome very easy to use and navigate. would reccomend to others
Date published: 2022-04-02
Rated 5 out of 5 by from Very easy to use!!! Awesome!!! It was awesome. I would recommend to all my friends.
Date published: 2022-04-02
Rated 2 out of 5 by from Fees continue to increase Turbo tax quotes one fee, but at the end of filing, you end up with all these other fees. I have been filing with turbo tax for 8 years and I have never been able to file a return "for free" like they advertise!
Date published: 2022-04-02
Rated 3 out of 5 by from One thing missing They didn't tell you that if you have never e-filed before, you should enter your last years AGI not as the one on line 11 from last year (which is the one they fill in for you) but as zero. Oh yes, and even though you are filing a joint return, that AGI has to be entered twice. Once for each of you. Try to get help on that! None of their help videos apply. I finally guessed what to and on my fourth try, it was accepted. That was after several hours of frustration. I am sure it would have taken only a few minutes if I was able to get a REAL person on the phone.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 2842