TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Loyal TurboTax Customer I have been faithfully using TurboTax to prepare my mother and my taxes for roughly 8 years now. I am always amazed at how simple a process their software has made filing. My most appreciated features are the information transport from year-to-year (which means less I have to remember) and the W-2 import function (less I have to type). The filing fees are very reasonable and have remained the same throughout the years. Thank you, TurboTax!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Easy! We have been using Turbo Tax fora number of years and have found it is to use. The only thing we would suggest is when listing your deductions that you return to the bottom verses the top.
Date published: 2021-05-17
Rated 1 out of 5 by from Awful I've been using TT for decades and have never had trouble like this year. I'm not even sure my taxes have been done right, but they need to be filed so will have to solve remaining issues and amend later if necessary. Bugs all over the place. Wouldn't even let me file my state return online. Without improvement, I can't imagine going through this again.
Date published: 2021-05-17
Rated 3 out of 5 by from Very poor flexibility vs. consumer version I was expecting greater flexibility with this product. Not clear if you can save and come back for later. Also, surprised that it requires software download and only available for windows. We are in 2021, there needs to be a cloud version.
Date published: 2021-05-17
Rated 3 out of 5 by from Might need to change companies Couldn't import from It's Deductible--froze the computer every time I tried. Logging in to Intuit--seems like I have to change my password every time I try--and it couldn't find my 2019 returns.
Date published: 2021-05-17
Rated 5 out of 5 by from very helpful I have been using TruboTax for more than 5 years. It's been always very helpful. I have not had any negative issues with it and highly recommend this program.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax: I trust it. I have actually used TurboTax since it was distributed on a floppy disk. If you don't know what that is, it tells you I have used it for a long, long, time. I am highly satisfied with your product and with the way it handles my tax return. The explanations and user interface are done in a way that inspires my confidence in the accuracy and correct handling of tax issues without being too wordy.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax very Easy.. Many Questions.. But very understandable statements
Date published: 2021-05-17
Rated 5 out of 5 by from Trusted to be up to date with current tax laws With complexity and changing laws it really important that TurboTax is current with tax law and it explains what is needed to give me confidence that I am getting everything correct and done in the way that gives the best return.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax always !!! Always easy step by step. Love the easy way to follow the page by page process.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 2839
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Loyal TurboTax Customer I have been faithfully using TurboTax to prepare my mother and my taxes for roughly 8 years now. I am always amazed at how simple a process their software has made filing. My most appreciated features are the information transport from year-to-year (which means less I have to remember) and the W-2 import function (less I have to type). The filing fees are very reasonable and have remained the same throughout the years. Thank you, TurboTax!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Easy! We have been using Turbo Tax fora number of years and have found it is to use. The only thing we would suggest is when listing your deductions that you return to the bottom verses the top.
Date published: 2021-05-17
Rated 1 out of 5 by from Awful I've been using TT for decades and have never had trouble like this year. I'm not even sure my taxes have been done right, but they need to be filed so will have to solve remaining issues and amend later if necessary. Bugs all over the place. Wouldn't even let me file my state return online. Without improvement, I can't imagine going through this again.
Date published: 2021-05-17
Rated 3 out of 5 by from Very poor flexibility vs. consumer version I was expecting greater flexibility with this product. Not clear if you can save and come back for later. Also, surprised that it requires software download and only available for windows. We are in 2021, there needs to be a cloud version.
Date published: 2021-05-17
Rated 3 out of 5 by from Might need to change companies Couldn't import from It's Deductible--froze the computer every time I tried. Logging in to Intuit--seems like I have to change my password every time I try--and it couldn't find my 2019 returns.
Date published: 2021-05-17
Rated 5 out of 5 by from very helpful I have been using TruboTax for more than 5 years. It's been always very helpful. I have not had any negative issues with it and highly recommend this program.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax: I trust it. I have actually used TurboTax since it was distributed on a floppy disk. If you don't know what that is, it tells you I have used it for a long, long, time. I am highly satisfied with your product and with the way it handles my tax return. The explanations and user interface are done in a way that inspires my confidence in the accuracy and correct handling of tax issues without being too wordy.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax very Easy.. Many Questions.. But very understandable statements
Date published: 2021-05-17
Rated 5 out of 5 by from Trusted to be up to date with current tax laws With complexity and changing laws it really important that TurboTax is current with tax law and it explains what is needed to give me confidence that I am getting everything correct and done in the way that gives the best return.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax always !!! Always easy step by step. Love the easy way to follow the page by page process.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 2839