TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Very complicated/not as user friendly this year I had trouble getting into hidden areas and had to call to ask a tax expert where to enter my information. They were very helpful, but if the changes in the tax structure and software keep changing, it will continue to be way too complicated.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax My Friend Very easy to use and able to get help right away. Love Turbo Tax
Date published: 2021-04-20
Rated 4 out of 5 by from They make it super easy! As a freelance musician, I gather many and uncommon expenses and sources of income. Turbo Tax was able to help me navigate all the necessary options and forms to make sure I was filing correctly.
Date published: 2021-04-20
Rated 5 out of 5 by from Fast n fantastic Fast, great communication, prompt, nice, patient and taught me a lot
Date published: 2021-04-20
Rated 5 out of 5 by from Worryfree Tax filing I have been filing my taxes with TurboTax for more than 7 years now. It is so easy and self explanatory. You do get tips if you need more information for a specific section.
Date published: 2021-04-20
Rated 5 out of 5 by from The best tax tool. User friendly. The live expert was super experienced. I will trust turbo tax every year.
Date published: 2021-04-20
Rated 5 out of 5 by from Fast, Easy, Reliable Our whole family has filed our taxes through Turbotax for the past 7 years and its always fast, easy, and best of all easy to understand.
Date published: 2021-04-20
Rated 2 out of 5 by from Okay when you need to file and can’t go in person TurboTax charges more and more each month to complete your taxes. This year I was planning to go in person and be charged less but unfortunately due to social distancing restrictions it was difficult to get an appointment in person. I have filed with TurboTax in the past and have had a good experience however, each year it gets pricier when it shouldn’t be this much.
Date published: 2021-04-20
Rated 5 out of 5 by from Is a great if you're not sure what your doing. Agent was helpful in kind it was a great experience.
Date published: 2021-04-20
Rated 5 out of 5 by from Prompt, courteous and accurate In two years past, I did my own taxes using the basic service then reviewed by a tax preparer. It was such an easy system to use and file with. This year I chose to allow TT to do my taxes for me and review them because I had so many other things going on and didn't have time. Phyllis was my tax preparer and was so great to work with and got them done to quickly. So happy I chose to do it this year!
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 2828
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Very complicated/not as user friendly this year I had trouble getting into hidden areas and had to call to ask a tax expert where to enter my information. They were very helpful, but if the changes in the tax structure and software keep changing, it will continue to be way too complicated.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax My Friend Very easy to use and able to get help right away. Love Turbo Tax
Date published: 2021-04-20
Rated 4 out of 5 by from They make it super easy! As a freelance musician, I gather many and uncommon expenses and sources of income. Turbo Tax was able to help me navigate all the necessary options and forms to make sure I was filing correctly.
Date published: 2021-04-20
Rated 5 out of 5 by from Fast n fantastic Fast, great communication, prompt, nice, patient and taught me a lot
Date published: 2021-04-20
Rated 5 out of 5 by from Worryfree Tax filing I have been filing my taxes with TurboTax for more than 7 years now. It is so easy and self explanatory. You do get tips if you need more information for a specific section.
Date published: 2021-04-20
Rated 5 out of 5 by from The best tax tool. User friendly. The live expert was super experienced. I will trust turbo tax every year.
Date published: 2021-04-20
Rated 5 out of 5 by from Fast, Easy, Reliable Our whole family has filed our taxes through Turbotax for the past 7 years and its always fast, easy, and best of all easy to understand.
Date published: 2021-04-20
Rated 2 out of 5 by from Okay when you need to file and can’t go in person TurboTax charges more and more each month to complete your taxes. This year I was planning to go in person and be charged less but unfortunately due to social distancing restrictions it was difficult to get an appointment in person. I have filed with TurboTax in the past and have had a good experience however, each year it gets pricier when it shouldn’t be this much.
Date published: 2021-04-20
Rated 5 out of 5 by from Is a great if you're not sure what your doing. Agent was helpful in kind it was a great experience.
Date published: 2021-04-20
Rated 5 out of 5 by from Prompt, courteous and accurate In two years past, I did my own taxes using the basic service then reviewed by a tax preparer. It was such an easy system to use and file with. This year I chose to allow TT to do my taxes for me and review them because I had so many other things going on and didn't have time. Phyllis was my tax preparer and was so great to work with and got them done to quickly. So happy I chose to do it this year!
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 2828