TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from A little costly to have a question... I do love how simple TurboTax is to use, even for me. Its paying almost $100 for a question that took less than 10 mins to answer that hurts. Did I HAVE to pay it?...no...but if I didn't I would not have been able to file electronically. If only the cost was based on the amount of time someone had to spend helping answer your question(s)
Date published: 2023-02-01
Rated 5 out of 5 by from Easy peasy As always it's easy as can be. Way easier in my sweats than at the cpa.
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is awesome Very simple and easy to use. Love it very much. Used before.
Date published: 2023-02-01
Rated 2 out of 5 by from I should charge you for wasting my time Way too redundant; completing the same form over and over and over again. My taxes couldn't have been any simpler, yet, 1.5 hrs later, I might be done.
Date published: 2023-02-01
Rated 5 out of 5 by from Good experience with TurboTax I was tired of pay a lot of money to do my taxes. But because I was afraid of make mistakes I used to paid a lot of money. Then I found TurboTax, not only is cheaper, I learned a lot about Taxes!! Also, I was not alone I was able to reach out a Tax Expert Any Time, any moment, yes!!! any moment I am talking about hours that everybody is normally sleeping. I reached the expert right in the spot and she answered all the questions. Yes a real person, not a bot!!!! What I like the most about Turbo Tax is that is very friendly and I felt that it took me step by step with no rush or pressure. I logged out so many times and went back with no problems. My Info was saved and safe. I can tell you that I am not an expert in Taxes but now I feel confidence because I found all the answer to my questions. Inclusive you can have live help!! yes live help, someone can be there with you while you are making your taxes or better they can do it for you. Love it Love it Love it!! This is the second year that I used Turbo Tax. Last year my son used an outside accountant expert and guess? He had issues with the IRS and was alone. I didnt have any issues even though I can count with Turbo Tax to helped in the case the IRS do an audit. Yes!! you read right!! Turbo Tax can help you even if you e-file your taxes or send your taxes. You are not alone after your file. That a peace of mind. Grab a cup of coffee or team and snack and enjoy do your taxes from home with Turbo Tax. No lines, no pressure, no expensive.... Peace of Mind.
Date published: 2023-02-01
Rated 5 out of 5 by from I have been using Turbo Tax for years. I like using Turbo Tax it is very easy and it makes me feel confident in doing my own taxes.
Date published: 2023-02-01
Rated 5 out of 5 by from Quick and easy. Any problems easy to resolve.. Have used for more than 10 years. makes taxes easy to navigate and file.
Date published: 2023-02-01
Rated 5 out of 5 by from Super easy to use All done by myself every year. Super easy to use and navigate.
Date published: 2023-02-01
Rated 1 out of 5 by from WAY TO EXPENSIVE You charge way to much, prices need to be lowered!
Date published: 2023-02-01
Rated 5 out of 5 by from Awesome Fast and thorough handy to use. No problems whatsoever.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2828
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from A little costly to have a question... I do love how simple TurboTax is to use, even for me. Its paying almost $100 for a question that took less than 10 mins to answer that hurts. Did I HAVE to pay it?...no...but if I didn't I would not have been able to file electronically. If only the cost was based on the amount of time someone had to spend helping answer your question(s)
Date published: 2023-02-01
Rated 5 out of 5 by from Easy peasy As always it's easy as can be. Way easier in my sweats than at the cpa.
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is awesome Very simple and easy to use. Love it very much. Used before.
Date published: 2023-02-01
Rated 2 out of 5 by from I should charge you for wasting my time Way too redundant; completing the same form over and over and over again. My taxes couldn't have been any simpler, yet, 1.5 hrs later, I might be done.
Date published: 2023-02-01
Rated 5 out of 5 by from Good experience with TurboTax I was tired of pay a lot of money to do my taxes. But because I was afraid of make mistakes I used to paid a lot of money. Then I found TurboTax, not only is cheaper, I learned a lot about Taxes!! Also, I was not alone I was able to reach out a Tax Expert Any Time, any moment, yes!!! any moment I am talking about hours that everybody is normally sleeping. I reached the expert right in the spot and she answered all the questions. Yes a real person, not a bot!!!! What I like the most about Turbo Tax is that is very friendly and I felt that it took me step by step with no rush or pressure. I logged out so many times and went back with no problems. My Info was saved and safe. I can tell you that I am not an expert in Taxes but now I feel confidence because I found all the answer to my questions. Inclusive you can have live help!! yes live help, someone can be there with you while you are making your taxes or better they can do it for you. Love it Love it Love it!! This is the second year that I used Turbo Tax. Last year my son used an outside accountant expert and guess? He had issues with the IRS and was alone. I didnt have any issues even though I can count with Turbo Tax to helped in the case the IRS do an audit. Yes!! you read right!! Turbo Tax can help you even if you e-file your taxes or send your taxes. You are not alone after your file. That a peace of mind. Grab a cup of coffee or team and snack and enjoy do your taxes from home with Turbo Tax. No lines, no pressure, no expensive.... Peace of Mind.
Date published: 2023-02-01
Rated 5 out of 5 by from I have been using Turbo Tax for years. I like using Turbo Tax it is very easy and it makes me feel confident in doing my own taxes.
Date published: 2023-02-01
Rated 5 out of 5 by from Quick and easy. Any problems easy to resolve.. Have used for more than 10 years. makes taxes easy to navigate and file.
Date published: 2023-02-01
Rated 5 out of 5 by from Super easy to use All done by myself every year. Super easy to use and navigate.
Date published: 2023-02-01
Rated 1 out of 5 by from WAY TO EXPENSIVE You charge way to much, prices need to be lowered!
Date published: 2023-02-01
Rated 5 out of 5 by from Awesome Fast and thorough handy to use. No problems whatsoever.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2828