TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax the way to go Quick and easy quick and easy quick and easy quick
Date published: 2021-04-17
Rated 5 out of 5 by from No Stimulus check question 8( Easy to use, makes doing taxes fun! Will use again next year.
Date published: 2021-04-17
Rated 5 out of 5 by from Very easy to use. I have been using Turbotax for my personal taxes for over 10 years. It is great particularly for investments that can be upload.
Date published: 2021-04-17
Rated 4 out of 5 by from TURBO TAX OK++ Buildinf trust in the product. Clicked through in record time. Plenty of information and assistances.
Date published: 2021-04-17
Rated 3 out of 5 by from Turbo Tax USED to be great...not so much now Tricky promo's....online different than download versions; extra fees in download not disclosed until you're completely finished! It's gotten to the point where going to a tax preparer is more economical!
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax was very user friendly! My husband wanted me to file our taxes this year ourselves. I usually assist my children using TurboTax so I said I would give it a try. I am super happy we did. With his military discount, we only paid $50 to have our taxes done and anytime I needed further clarification, it provided an explanation. Thank you TurboTax:)
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax Live Full Service Premier My preparer was very thorough, accomplished my tax return in half the time that it would have taken me. We are very pleased.
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo tax is the best! Turbo tasx is absolutely wonderful, I love it so much
Date published: 2021-04-17
Rated 5 out of 5 by from Awesome Help I had to ask for a call back which I got in one minute from Stephanie. She is fantastic. At the end of doing my taxes the computer got hung up and I couldnt find any verification anywhere that my 2020 taxes were done. Stephanie had it fixed so quickly I couldnt believe it. She is a fantastic, great person on your team.
Date published: 2021-04-17
Rated 3 out of 5 by from I am getting less and less enchanted Way too much advertising and pushing to get extra services. I had to go looking for how to enter an SA-1099 even though I used one last year. - apparently TurboTax forgot. I wanted to print a copy of my return before filing so I could review it. I had to pay before it would let me. Then when I wanted to look at a previous years return - it would not let me see it until I provided a reason. I already paid for my previous year, so what business is it of TurboTax if I want to review it WITHOUT giving a reason. Last but not least - it has gotten way too expensive. Just the cost of filing my state return alone is significantly more than I used to pay for the entire TuuboTax software package plus the state and federal filing fees.. After using TurboTax for 20+ years, I will be looking around for alternatives next year . Last thing - why does this review require a nickname? I do not have a nickname. So I am supposed to make one up? And when I tried to make one up, it told me it was already used. Give me a break.
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 2827
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax the way to go Quick and easy quick and easy quick and easy quick
Date published: 2021-04-17
Rated 5 out of 5 by from No Stimulus check question 8( Easy to use, makes doing taxes fun! Will use again next year.
Date published: 2021-04-17
Rated 5 out of 5 by from Very easy to use. I have been using Turbotax for my personal taxes for over 10 years. It is great particularly for investments that can be upload.
Date published: 2021-04-17
Rated 4 out of 5 by from TURBO TAX OK++ Buildinf trust in the product. Clicked through in record time. Plenty of information and assistances.
Date published: 2021-04-17
Rated 3 out of 5 by from Turbo Tax USED to be great...not so much now Tricky promo's....online different than download versions; extra fees in download not disclosed until you're completely finished! It's gotten to the point where going to a tax preparer is more economical!
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax was very user friendly! My husband wanted me to file our taxes this year ourselves. I usually assist my children using TurboTax so I said I would give it a try. I am super happy we did. With his military discount, we only paid $50 to have our taxes done and anytime I needed further clarification, it provided an explanation. Thank you TurboTax:)
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax Live Full Service Premier My preparer was very thorough, accomplished my tax return in half the time that it would have taken me. We are very pleased.
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo tax is the best! Turbo tasx is absolutely wonderful, I love it so much
Date published: 2021-04-17
Rated 5 out of 5 by from Awesome Help I had to ask for a call back which I got in one minute from Stephanie. She is fantastic. At the end of doing my taxes the computer got hung up and I couldnt find any verification anywhere that my 2020 taxes were done. Stephanie had it fixed so quickly I couldnt believe it. She is a fantastic, great person on your team.
Date published: 2021-04-17
Rated 3 out of 5 by from I am getting less and less enchanted Way too much advertising and pushing to get extra services. I had to go looking for how to enter an SA-1099 even though I used one last year. - apparently TurboTax forgot. I wanted to print a copy of my return before filing so I could review it. I had to pay before it would let me. Then when I wanted to look at a previous years return - it would not let me see it until I provided a reason. I already paid for my previous year, so what business is it of TurboTax if I want to review it WITHOUT giving a reason. Last but not least - it has gotten way too expensive. Just the cost of filing my state return alone is significantly more than I used to pay for the entire TuuboTax software package plus the state and federal filing fees.. After using TurboTax for 20+ years, I will be looking around for alternatives next year . Last thing - why does this review require a nickname? I do not have a nickname. So I am supposed to make one up? And when I tried to make one up, it told me it was already used. Give me a break.
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 2827