TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax works well Very easy thank you very easy thank you very easy thank you
Date published: 2022-10-02
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax for 18 years. The program guides you through you tax filing and there are links to clarify topics, if needed. I will continue using Turbo Tax as long as my tax situation does not get more complicated.
Date published: 2022-10-02
Rated 2 out of 5 by from Too many critical problems The software insisted on splitting an overpayment of taxes into an arbitrary $34 refund to me" while I had applied the entire overpaid tax amount to "next year's taxes". (same amount) No real useful support is available from the company. Can't e-file if the IRS or State changed your previous years AGI even with a small adjustment. You should focus on your customers instead of just Selling more versions!
Date published: 2022-10-02
Rated 2 out of 5 by from CHANGED ---NOT EASIER wasn't able to file my extension with this product. Previous years my medicaid waiver job exemptions were fairly easy to enter. Not this year. I had a cd mature that keeps coming up as an investment stock. a form that thinks the employer erroneously underpaying taxes- due to the exempted status that was previously recognized. a big mess with no way to fix the errors. no way to import last year's tax filing. so, depreciation schedule on rental property is messed up due to that issue.
Date published: 2022-10-02
Rated 5 out of 5 by from Turbo Tax Updates I appreciate the fact that Turbo Tax is constantly staying current with all the tax law changes and that the updates happen throughout the year.
Date published: 2022-10-02
Rated 5 out of 5 by from User Friendly challenging year for this one as I retired and became my mothers caretaker.
Date published: 2022-10-02
Rated 4 out of 5 by from Unable to complete filing by mail After several failures to file electronically I have attempted to file by mail repeatedly and found that the software would not let me proceed without completing this product rating. After filling out the form, the nickname that I chose was rejected because it had already been taken, which I think is an unreasonable requirement given the number of users there must be using TurboTax. The whole process has been very frustrating after having successfully used TurboTax successfully for many years.
Date published: 2022-10-01
Rated 2 out of 5 by from TurboTax File Transparency Lacking While I've appreciated TurboTax in the past, the fees have risen and there's a lack of transparency on my filing document. You can't preview the file until you've basically paid which reduces your capacity to know if it's filed appropriately without having to add extra "support" through the software.
Date published: 2022-10-01
Rated 2 out of 5 by from Needs Work to Improve May be okay for a basic 1040 filing but fails consistently to perform for income reported on K1. Requires too much tax accounting knowledge of user.
Date published: 2022-10-01
Rated 5 out of 5 by from Awesome experience with Frank! Simply wonderful experience - thank you Frank for all your help!
Date published: 2022-10-01
All TurboTax® Offerings Reviews - Page 283
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax works well Very easy thank you very easy thank you very easy thank you
Date published: 2022-10-02
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax for 18 years. The program guides you through you tax filing and there are links to clarify topics, if needed. I will continue using Turbo Tax as long as my tax situation does not get more complicated.
Date published: 2022-10-02
Rated 2 out of 5 by from Too many critical problems The software insisted on splitting an overpayment of taxes into an arbitrary $34 refund to me" while I had applied the entire overpaid tax amount to "next year's taxes". (same amount) No real useful support is available from the company. Can't e-file if the IRS or State changed your previous years AGI even with a small adjustment. You should focus on your customers instead of just Selling more versions!
Date published: 2022-10-02
Rated 2 out of 5 by from CHANGED ---NOT EASIER wasn't able to file my extension with this product. Previous years my medicaid waiver job exemptions were fairly easy to enter. Not this year. I had a cd mature that keeps coming up as an investment stock. a form that thinks the employer erroneously underpaying taxes- due to the exempted status that was previously recognized. a big mess with no way to fix the errors. no way to import last year's tax filing. so, depreciation schedule on rental property is messed up due to that issue.
Date published: 2022-10-02
Rated 5 out of 5 by from Turbo Tax Updates I appreciate the fact that Turbo Tax is constantly staying current with all the tax law changes and that the updates happen throughout the year.
Date published: 2022-10-02
Rated 5 out of 5 by from User Friendly challenging year for this one as I retired and became my mothers caretaker.
Date published: 2022-10-02
Rated 4 out of 5 by from Unable to complete filing by mail After several failures to file electronically I have attempted to file by mail repeatedly and found that the software would not let me proceed without completing this product rating. After filling out the form, the nickname that I chose was rejected because it had already been taken, which I think is an unreasonable requirement given the number of users there must be using TurboTax. The whole process has been very frustrating after having successfully used TurboTax successfully for many years.
Date published: 2022-10-01
Rated 2 out of 5 by from TurboTax File Transparency Lacking While I've appreciated TurboTax in the past, the fees have risen and there's a lack of transparency on my filing document. You can't preview the file until you've basically paid which reduces your capacity to know if it's filed appropriately without having to add extra "support" through the software.
Date published: 2022-10-01
Rated 2 out of 5 by from Needs Work to Improve May be okay for a basic 1040 filing but fails consistently to perform for income reported on K1. Requires too much tax accounting knowledge of user.
Date published: 2022-10-01
Rated 5 out of 5 by from Awesome experience with Frank! Simply wonderful experience - thank you Frank for all your help!
Date published: 2022-10-01
All TurboTax® Offerings Reviews - Page 283