TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo tax is awesome and easy to use!! Love how easy and fast the product is to get my taxes file. We use this every year.
Date published: 2023-02-02
Rated 1 out of 5 by from Blah I hate the turbo tax system. Will not be using you in the future.
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax was easy and fast All the questions and answers were easy to understand
Date published: 2023-02-02
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for 9 years straight. I love how easy it is to use.
Date published: 2023-02-02
Rated 2 out of 5 by from Turbo Tax Hangups Every year there is a situation when attempting to purchase the state tax portion. This year I was supposed to get a $10 credit for a club purchase but it wouldn't let my credit card be processed. Seems Intuit ran a credit charge on my stored credit card forcing me to notify my credit card company of possible fraud which ultimately ended with a new card being issued. Bottom line to Intuit is to send an email to your customers before you cause your customers to waste their time jumping through hoops. I had to reach out to Intuit for assistance and can only hope I was charged the $10 versus the $20 price. Seems Cassie (the customer service rep) ended my call before I could question her after she gave me a confirmation number.
Date published: 2023-02-02
Rated 5 out of 5 by from super easy i knew the the assistant have a great understanding of the tax prossess very easy to talk to
Date published: 2023-02-02
Rated 5 out of 5 by from tax filing easy, and convenient with help expert online seconds away to help.
Date published: 2023-02-02
Rated 5 out of 5 by from turbotax it was easy. fun. can do it myself. my whole family even uses it
Date published: 2023-02-02
Rated 5 out of 5 by from 2022 Taxes Turbo tax is so easy and walks you through everything and makes it so much easier than doing it any other way.
Date published: 2023-02-02
Rated 5 out of 5 by from Great Help I had problems with the state taxes & Frank was able to guide me through it with ease. Thanks for hiring good people.
Date published: 2023-02-02
All TurboTax® Offerings Reviews - Page 2819
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome and easy to use!! Love how easy and fast the product is to get my taxes file. We use this every year.
Date published: 2023-02-02
Rated 1 out of 5 by from Blah I hate the turbo tax system. Will not be using you in the future.
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax was easy and fast All the questions and answers were easy to understand
Date published: 2023-02-02
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for 9 years straight. I love how easy it is to use.
Date published: 2023-02-02
Rated 2 out of 5 by from Turbo Tax Hangups Every year there is a situation when attempting to purchase the state tax portion. This year I was supposed to get a $10 credit for a club purchase but it wouldn't let my credit card be processed. Seems Intuit ran a credit charge on my stored credit card forcing me to notify my credit card company of possible fraud which ultimately ended with a new card being issued. Bottom line to Intuit is to send an email to your customers before you cause your customers to waste their time jumping through hoops. I had to reach out to Intuit for assistance and can only hope I was charged the $10 versus the $20 price. Seems Cassie (the customer service rep) ended my call before I could question her after she gave me a confirmation number.
Date published: 2023-02-02
Rated 5 out of 5 by from super easy i knew the the assistant have a great understanding of the tax prossess very easy to talk to
Date published: 2023-02-02
Rated 5 out of 5 by from tax filing easy, and convenient with help expert online seconds away to help.
Date published: 2023-02-02
Rated 5 out of 5 by from turbotax it was easy. fun. can do it myself. my whole family even uses it
Date published: 2023-02-02
Rated 5 out of 5 by from 2022 Taxes Turbo tax is so easy and walks you through everything and makes it so much easier than doing it any other way.
Date published: 2023-02-02
Rated 5 out of 5 by from Great Help I had problems with the state taxes & Frank was able to guide me through it with ease. Thanks for hiring good people.
Date published: 2023-02-02
All TurboTax® Offerings Reviews - Page 2819