TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great tool to use!! I have used TurboTax for several years and have had success with the program for several years.
Date published: 2023-04-15
Rated 4 out of 5 by from Easy to use but not easy to import previous year For the past two years, I have used TurboTax CD/Software. I find it easy to use but it was impossible to figure out how to import last years' information since it wasn't saved as a .txf file - TurboTax saved it as a PDF. Please make it easier to import previous years' taxes from CD/Software
Date published: 2023-04-15
Rated 5 out of 5 by from Mary Ann was awesome! My online support session was outstanding. Give that lady a raise!
Date published: 2023-04-15
Rated 5 out of 5 by from New(er) Feature: Charging Your Refund I was actually wondering when this would happen, and maybe the same did happen last year, but this year it came in clutch. Really didn't want to pay the price to process out-of-pocket.
Date published: 2023-04-15
Rated 3 out of 5 by from Kept.getting kicked off Kept getting kicked off process when trying to access past IRS transcripts
Date published: 2023-04-15
Rated 5 out of 5 by from Thourough tax help Using TT really does make doing your own taxes easy. Another great feature is that your tax info is saved from year to year.
Date published: 2023-04-15
Rated 5 out of 5 by from Goog Product TurboTax worked well. Will probably use again next year.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is simply the easiest and best way to fil It is the easiest and most fool-proof way to do a simple tax return. Even if you do have a more complicated return, you can be sure TurboTax will see you through. I highly recommend TurboTax
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Tax tricks you into paying additional fees Your system is designed to trick the consumer into paying additional fees. There are so many scams built into your system. Its really frustrating. I went online to find out how to remove these additional fees and there are multiple articles about Turbo Tax's hidden fees. Its a great program. I don't understand why you have to be so secretive about your fees.
Date published: 2023-04-15
Rated 4 out of 5 by from slow, slow , slow I can't remember the last time I did not use Turbo Tax. Obviously, I like it a lot. But each year I am puzzled as to why this is the slowest loading program on my PC. I can brew and drink a pot of coffee (figuratively) before the darn thing loads. Otherwise any complaints I have are not worth the cybers it would take to share.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2816
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great tool to use!! I have used TurboTax for several years and have had success with the program for several years.
Date published: 2023-04-15
Rated 4 out of 5 by from Easy to use but not easy to import previous year For the past two years, I have used TurboTax CD/Software. I find it easy to use but it was impossible to figure out how to import last years' information since it wasn't saved as a .txf file - TurboTax saved it as a PDF. Please make it easier to import previous years' taxes from CD/Software
Date published: 2023-04-15
Rated 5 out of 5 by from Mary Ann was awesome! My online support session was outstanding. Give that lady a raise!
Date published: 2023-04-15
Rated 5 out of 5 by from New(er) Feature: Charging Your Refund I was actually wondering when this would happen, and maybe the same did happen last year, but this year it came in clutch. Really didn't want to pay the price to process out-of-pocket.
Date published: 2023-04-15
Rated 3 out of 5 by from Kept.getting kicked off Kept getting kicked off process when trying to access past IRS transcripts
Date published: 2023-04-15
Rated 5 out of 5 by from Thourough tax help Using TT really does make doing your own taxes easy. Another great feature is that your tax info is saved from year to year.
Date published: 2023-04-15
Rated 5 out of 5 by from Goog Product TurboTax worked well. Will probably use again next year.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is simply the easiest and best way to fil It is the easiest and most fool-proof way to do a simple tax return. Even if you do have a more complicated return, you can be sure TurboTax will see you through. I highly recommend TurboTax
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Tax tricks you into paying additional fees Your system is designed to trick the consumer into paying additional fees. There are so many scams built into your system. Its really frustrating. I went online to find out how to remove these additional fees and there are multiple articles about Turbo Tax's hidden fees. Its a great program. I don't understand why you have to be so secretive about your fees.
Date published: 2023-04-15
Rated 4 out of 5 by from slow, slow , slow I can't remember the last time I did not use Turbo Tax. Obviously, I like it a lot. But each year I am puzzled as to why this is the slowest loading program on my PC. I can brew and drink a pot of coffee (figuratively) before the darn thing loads. Otherwise any complaints I have are not worth the cybers it would take to share.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2816