TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
Scovy from
Turbo Tax was great, went smoothly and easy to use
The product was very easy to use. When I had a question, it was answered. I really like the information from the previous year is added for comparison. However, with COVID situations changed and there was no category to compensate. Repairs on our rental could not be completed. However, I realize this is not under your control. I was a little disappointed because when I first checked the payment for each category, the Premium was initially $69.95 then when I returned the price increased to $119.00. However once I had a lot of my info already entered I decided to continue. This was a unfair.
Date published: 2023-04-14
Rated 3 out of 5 by
DJFO1 from
Turbo Tax Is Below Average
While convenient and easy to use, you add charges and unwanted programs and makes it difficult to drop those un-needed add-ons.
Date published: 2023-04-14
Rated 5 out of 5 by
Retired 16 from
Back to basics
I stopped using Turbo Tax because it cost more than I could afford. I came back to Turbo Tax because it is more accurate and easier to use than the one I've been using.
Date published: 2023-04-14
Rated 5 out of 5 by
BV1234 from
Easy to understand
First time filing my taxes by myself and turbotax made it super easy.
Date published: 2023-04-14
Rated 4 out of 5 by
HomeOwner75 from
Turbo Tax Deluxe Review
I had a day full of Turbo Tax software updating that prevented me from working on my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by
Bobby1234567890 from
Awesome
Great way to do your taxes! Would recommend for anyone.
Date published: 2023-04-14
Rated 4 out of 5 by
JKK77 from
Good product but getting prohibitively expensive
I've used TurboTax for years to file my and an adult child's returns. You used to throw in one state for free. This year I had to file in 3 different states at $45 a pop for the form and $25 to efile (which I declined, as it's just as easy to print and mail). $70 total to file a state return with a $4 refund is ridiculous and I suspect most people are in a similar situation. Next year I'll just download the forms from each state and complete by hand.
Date published: 2023-04-14
Rated 5 out of 5 by
David The Dragon Slayer from
TurboTax is Great!
TurboTax has helped me with my taxes for the past 8 years! Highly recommend it!
Date published: 2023-04-14
Rated 5 out of 5 by
AMMC777 from
Simple and excellent support
I have used TurboTax for years and have never been disappointed. It is very user friendly. This year was the first time I actually needed help. I was reluctant to request a call, I am not phone person. But I had no choice. The TurboTax representative who helped me was phenomenal! She made the call very pleasant, was very helpful, genuine, and kind. Not to mention, she fixed the problem with grace and positive patience. Thank you Mirelys!!! TurboTax owes you a raise!
Date published: 2023-04-14
Rated 5 out of 5 by
S bob from
Turbo Tax-Pain Relief
20 plus years of using this product... I'm sold. Interaction between user and software is easy and efficient. Hey, if you don't like snuggling up to the computer experience, there is always a live help on tap.
All TurboTax® Offerings Reviews - Page 2812
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Scovy from
Turbo Tax was great, went smoothly and easy to use
The product was very easy to use. When I had a question, it was answered. I really like the information from the previous year is added for comparison. However, with COVID situations changed and there was no category to compensate. Repairs on our rental could not be completed. However, I realize this is not under your control. I was a little disappointed because when I first checked the payment for each category, the Premium was initially $69.95 then when I returned the price increased to $119.00. However once I had a lot of my info already entered I decided to continue. This was a unfair.
Date published: 2023-04-14
Rated 3 out of 5 by
DJFO1 from
Turbo Tax Is Below Average
While convenient and easy to use, you add charges and unwanted programs and makes it difficult to drop those un-needed add-ons.
Date published: 2023-04-14
Rated 5 out of 5 by
Retired 16 from
Back to basics
I stopped using Turbo Tax because it cost more than I could afford. I came back to Turbo Tax because it is more accurate and easier to use than the one I've been using.
Date published: 2023-04-14
Rated 5 out of 5 by
BV1234 from
Easy to understand
First time filing my taxes by myself and turbotax made it super easy.
Date published: 2023-04-14
Rated 4 out of 5 by
HomeOwner75 from
Turbo Tax Deluxe Review
I had a day full of Turbo Tax software updating that prevented me from working on my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by
Bobby1234567890 from
Awesome
Great way to do your taxes! Would recommend for anyone.
Date published: 2023-04-14
Rated 4 out of 5 by
JKK77 from
Good product but getting prohibitively expensive
I've used TurboTax for years to file my and an adult child's returns. You used to throw in one state for free. This year I had to file in 3 different states at $45 a pop for the form and $25 to efile (which I declined, as it's just as easy to print and mail). $70 total to file a state return with a $4 refund is ridiculous and I suspect most people are in a similar situation. Next year I'll just download the forms from each state and complete by hand.
Date published: 2023-04-14
Rated 5 out of 5 by
David The Dragon Slayer from
TurboTax is Great!
TurboTax has helped me with my taxes for the past 8 years! Highly recommend it!
Date published: 2023-04-14
Rated 5 out of 5 by
AMMC777 from
Simple and excellent support
I have used TurboTax for years and have never been disappointed. It is very user friendly. This year was the first time I actually needed help. I was reluctant to request a call, I am not phone person. But I had no choice. The TurboTax representative who helped me was phenomenal! She made the call very pleasant, was very helpful, genuine, and kind. Not to mention, she fixed the problem with grace and positive patience. Thank you Mirelys!!! TurboTax owes you a raise!
Date published: 2023-04-14
Rated 5 out of 5 by
S bob from
Turbo Tax-Pain Relief
20 plus years of using this product... I'm sold. Interaction between user and software is easy and efficient. Hey, if you don't like snuggling up to the computer experience, there is always a live help on tap.
All TurboTax® Offerings Reviews - Page 2812
Date published: 2023-04-14