TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Turbo Tax was great, went smoothly and easy to use The product was very easy to use. When I had a question, it was answered. I really like the information from the previous year is added for comparison. However, with COVID situations changed and there was no category to compensate. Repairs on our rental could not be completed. However, I realize this is not under your control. I was a little disappointed because when I first checked the payment for each category, the Premium was initially $69.95 then when I returned the price increased to $119.00. However once I had a lot of my info already entered I decided to continue. This was a unfair.
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax Is Below Average While convenient and easy to use, you add charges and unwanted programs and makes it difficult to drop those un-needed add-ons.
Date published: 2023-04-14
Rated 5 out of 5 by from Back to basics I stopped using Turbo Tax because it cost more than I could afford. I came back to Turbo Tax because it is more accurate and easier to use than the one I've been using.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to understand First time filing my taxes by myself and turbotax made it super easy.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax Deluxe Review I had a day full of Turbo Tax software updating that prevented me from working on my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Great way to do your taxes! Would recommend for anyone.
Date published: 2023-04-14
Rated 4 out of 5 by from Good product but getting prohibitively expensive I've used TurboTax for years to file my and an adult child's returns. You used to throw in one state for free. This year I had to file in 3 different states at $45 a pop for the form and $25 to efile (which I declined, as it's just as easy to print and mail). $70 total to file a state return with a $4 refund is ridiculous and I suspect most people are in a similar situation. Next year I'll just download the forms from each state and complete by hand.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Great! TurboTax has helped me with my taxes for the past 8 years! Highly recommend it!
Date published: 2023-04-14
Rated 5 out of 5 by from Simple and excellent support I have used TurboTax for years and have never been disappointed. It is very user friendly. This year was the first time I actually needed help. I was reluctant to request a call, I am not phone person. But I had no choice. The TurboTax representative who helped me was phenomenal! She made the call very pleasant, was very helpful, genuine, and kind. Not to mention, she fixed the problem with grace and positive patience. Thank you Mirelys!!! TurboTax owes you a raise!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax-Pain Relief 20 plus years of using this product... I'm sold. Interaction between user and software is easy and efficient. Hey, if you don't like snuggling up to the computer experience, there is always a live help on tap.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2812
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax was great, went smoothly and easy to use The product was very easy to use. When I had a question, it was answered. I really like the information from the previous year is added for comparison. However, with COVID situations changed and there was no category to compensate. Repairs on our rental could not be completed. However, I realize this is not under your control. I was a little disappointed because when I first checked the payment for each category, the Premium was initially $69.95 then when I returned the price increased to $119.00. However once I had a lot of my info already entered I decided to continue. This was a unfair.
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax Is Below Average While convenient and easy to use, you add charges and unwanted programs and makes it difficult to drop those un-needed add-ons.
Date published: 2023-04-14
Rated 5 out of 5 by from Back to basics I stopped using Turbo Tax because it cost more than I could afford. I came back to Turbo Tax because it is more accurate and easier to use than the one I've been using.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to understand First time filing my taxes by myself and turbotax made it super easy.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax Deluxe Review I had a day full of Turbo Tax software updating that prevented me from working on my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Great way to do your taxes! Would recommend for anyone.
Date published: 2023-04-14
Rated 4 out of 5 by from Good product but getting prohibitively expensive I've used TurboTax for years to file my and an adult child's returns. You used to throw in one state for free. This year I had to file in 3 different states at $45 a pop for the form and $25 to efile (which I declined, as it's just as easy to print and mail). $70 total to file a state return with a $4 refund is ridiculous and I suspect most people are in a similar situation. Next year I'll just download the forms from each state and complete by hand.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Great! TurboTax has helped me with my taxes for the past 8 years! Highly recommend it!
Date published: 2023-04-14
Rated 5 out of 5 by from Simple and excellent support I have used TurboTax for years and have never been disappointed. It is very user friendly. This year was the first time I actually needed help. I was reluctant to request a call, I am not phone person. But I had no choice. The TurboTax representative who helped me was phenomenal! She made the call very pleasant, was very helpful, genuine, and kind. Not to mention, she fixed the problem with grace and positive patience. Thank you Mirelys!!! TurboTax owes you a raise!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax-Pain Relief 20 plus years of using this product... I'm sold. Interaction between user and software is easy and efficient. Hey, if you don't like snuggling up to the computer experience, there is always a live help on tap.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2812