TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from GREAT This is my 6th year with turbo tax, I would never take my taxes back to a CPA. Turbotax is the best!
Date published: 2023-01-30
Rated 5 out of 5 by from Awesome'easy Awesome, first-time filling and TT made the experience feel like a breeze.
Date published: 2023-01-30
Rated 5 out of 5 by from Easy and fast! I am glad an error was caught and I could correct it.
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax Tremendously easy I've used Turbotax for several years, I am never disappointed with service. Everything is well explained and very easy to use.
Date published: 2023-01-30
Rated 4 out of 5 by from Was cool and fast It was a fast and easy process and was not slow at all
Date published: 2023-01-30
Rated 3 out of 5 by from Easy to use, but sections need clarification I have always filed my taxes with TurboTax. The system is simple to use and populates a lot of the important information from uploading your W2. This year, I had a system error where the disaster tax box would not allow me to uncheck itself so I could not file when I wanted to. I called and spoke to an expert who said someone would follow up with me via email when the system error was fixed; I was never contact via email/phone to let me know this error had been resolved which is frustrating. This year, the state return section was confusing to me as it asked questions about my nonresident spouse (active duty USN, FL resident) within my state return. I had to upgrade my account to LIVE deluxe just for the CPA to tell me that I had everything correct, my situation was unusual and had to deduct $180 for... I'd say, nothing. If there would have been more clarification within that section, there wouldn't have been issues on my end. The CPA even admitted that there needed to be clarification and it was confusing. Frustrated to spend $180 when I didn't even need it.
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax did a awesome job again!! My experience was awesome this year. No problems. Everything went smooth. I'm grateful to TurboTax for always getting job done and making filing my taxes a confident and assured experience.
Date published: 2023-01-30
Rated 5 out of 5 by from very effeciant service i love turbo tax. i do not want to write any more butthis is great
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is the best I have been using Turbo Tax for last couple of years, and i don't ever think I will pay another person to do my tax.
Date published: 2023-01-30
Rated 5 out of 5 by from Love it Turbo tax is great. Very easy to use. I use it every year
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 2804
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from GREAT This is my 6th year with turbo tax, I would never take my taxes back to a CPA. Turbotax is the best!
Date published: 2023-01-30
Rated 5 out of 5 by from Awesome'easy Awesome, first-time filling and TT made the experience feel like a breeze.
Date published: 2023-01-30
Rated 5 out of 5 by from Easy and fast! I am glad an error was caught and I could correct it.
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax Tremendously easy I've used Turbotax for several years, I am never disappointed with service. Everything is well explained and very easy to use.
Date published: 2023-01-30
Rated 4 out of 5 by from Was cool and fast It was a fast and easy process and was not slow at all
Date published: 2023-01-30
Rated 3 out of 5 by from Easy to use, but sections need clarification I have always filed my taxes with TurboTax. The system is simple to use and populates a lot of the important information from uploading your W2. This year, I had a system error where the disaster tax box would not allow me to uncheck itself so I could not file when I wanted to. I called and spoke to an expert who said someone would follow up with me via email when the system error was fixed; I was never contact via email/phone to let me know this error had been resolved which is frustrating. This year, the state return section was confusing to me as it asked questions about my nonresident spouse (active duty USN, FL resident) within my state return. I had to upgrade my account to LIVE deluxe just for the CPA to tell me that I had everything correct, my situation was unusual and had to deduct $180 for... I'd say, nothing. If there would have been more clarification within that section, there wouldn't have been issues on my end. The CPA even admitted that there needed to be clarification and it was confusing. Frustrated to spend $180 when I didn't even need it.
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax did a awesome job again!! My experience was awesome this year. No problems. Everything went smooth. I'm grateful to TurboTax for always getting job done and making filing my taxes a confident and assured experience.
Date published: 2023-01-30
Rated 5 out of 5 by from very effeciant service i love turbo tax. i do not want to write any more butthis is great
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is the best I have been using Turbo Tax for last couple of years, and i don't ever think I will pay another person to do my tax.
Date published: 2023-01-30
Rated 5 out of 5 by from Love it Turbo tax is great. Very easy to use. I use it every year
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 2804