TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Decent, except for the constant emailing of codes Decent, except for the constant emailing of codes to access the site. There are better methods, it's 2021 people!
Date published: 2021-04-21
Rated 1 out of 5 by from electronic filing is defective Electronic filing is defective. Everything is exactly right on AGI and PIN's but returns have been rejected twice.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is user friendly & efficient! This is my 3rd year using TurboTax for my simple return & it hasn't disappointed me yet!
Date published: 2021-04-21
Rated 4 out of 5 by from Turbo Tax works well, but skip Max. Different comp I gave good reviews to prof. help, but they really didn't give me entirely correct information and I had to solve the issue on my own. Overall the program works well. I would skip the Max. I ended up paying for a service I won't use because I am not giving an Experian company permission to represent me. I wish this was more upfront.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is great TurboTax is easier to use than last year. I hope they continue to improve.
Date published: 2021-04-21
Rated 4 out of 5 by from Turbo Tax was very easy to use The website was very user friendly. I really appreciate there is a cost effective way of preparing my taxes especially when you don't have a job.
Date published: 2021-04-21
Rated 5 out of 5 by from Wonderful experience again Iyana helped me via chat on 4/20/2021 at 9:27-9:31 pm. She was very courteous, fast, and professional.
Date published: 2021-04-21
Rated 5 out of 5 by from Easy return Spoke with an expert about something i thought was wrong with my return, she was knowledgeable and very friendly. answered my questions so i could finish my return.
Date published: 2021-04-21
Rated 5 out of 5 by from Turbox tax I have been using turbox tax for some years now and I enjoy using it
Date published: 2021-04-21
Rated 3 out of 5 by from Complicated getting Started The package only offered a CD version or online. I did not realize this until after I opened the package, therefore I was stuck with the online version, which I did NOT want to do. Next year, if I can't get the software onto my system, I will look for an alternate tax program.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2804
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Decent, except for the constant emailing of codes Decent, except for the constant emailing of codes to access the site. There are better methods, it's 2021 people!
Date published: 2021-04-21
Rated 1 out of 5 by from electronic filing is defective Electronic filing is defective. Everything is exactly right on AGI and PIN's but returns have been rejected twice.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is user friendly & efficient! This is my 3rd year using TurboTax for my simple return & it hasn't disappointed me yet!
Date published: 2021-04-21
Rated 4 out of 5 by from Turbo Tax works well, but skip Max. Different comp I gave good reviews to prof. help, but they really didn't give me entirely correct information and I had to solve the issue on my own. Overall the program works well. I would skip the Max. I ended up paying for a service I won't use because I am not giving an Experian company permission to represent me. I wish this was more upfront.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is great TurboTax is easier to use than last year. I hope they continue to improve.
Date published: 2021-04-21
Rated 4 out of 5 by from Turbo Tax was very easy to use The website was very user friendly. I really appreciate there is a cost effective way of preparing my taxes especially when you don't have a job.
Date published: 2021-04-21
Rated 5 out of 5 by from Wonderful experience again Iyana helped me via chat on 4/20/2021 at 9:27-9:31 pm. She was very courteous, fast, and professional.
Date published: 2021-04-21
Rated 5 out of 5 by from Easy return Spoke with an expert about something i thought was wrong with my return, she was knowledgeable and very friendly. answered my questions so i could finish my return.
Date published: 2021-04-21
Rated 5 out of 5 by from Turbox tax I have been using turbox tax for some years now and I enjoy using it
Date published: 2021-04-21
Rated 3 out of 5 by from Complicated getting Started The package only offered a CD version or online. I did not realize this until after I opened the package, therefore I was stuck with the online version, which I did NOT want to do. Next year, if I can't get the software onto my system, I will look for an alternate tax program.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2804