TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
cstarr13 from
GREAT
This is my 6th year with turbo tax, I would never take my taxes back to a CPA. Turbotax is the best!
Date published: 2023-01-30
Rated 5 out of 5 by
AlexGAps from
Awesome'easy
Awesome, first-time filling and TT made the experience feel like a breeze.
Date published: 2023-01-30
Rated 5 out of 5 by
ToddyBaDoddy from
Easy and fast!
I am glad an error was caught and I could correct it.
Date published: 2023-01-30
Rated 5 out of 5 by
rlb2563 from
TurboTax Tremendously easy
I've used Turbotax for several years, I am never disappointed with service. Everything is well explained and very easy to use.
Date published: 2023-01-30
Rated 4 out of 5 by
Paul2423 from
Was cool and fast
It was a fast and easy process and was not slow at all
Date published: 2023-01-30
Rated 3 out of 5 by
KFair0615 from
Easy to use, but sections need clarification
I have always filed my taxes with TurboTax. The system is simple to use and populates a lot of the important information from uploading your W2. This year, I had a system error where the disaster tax box would not allow me to uncheck itself so I could not file when I wanted to. I called and spoke to an expert who said someone would follow up with me via email when the system error was fixed; I was never contact via email/phone to let me know this error had been resolved which is frustrating. This year, the state return section was confusing to me as it asked questions about my nonresident spouse (active duty USN, FL resident) within my state return. I had to upgrade my account to LIVE deluxe just for the CPA to tell me that I had everything correct, my situation was unusual and had to deduct $180 for... I'd say, nothing. If there would have been more clarification within that section, there wouldn't have been issues on my end. The CPA even admitted that there needed to be clarification and it was confusing. Frustrated to spend $180 when I didn't even need it.
Date published: 2023-01-30
Rated 5 out of 5 by
AntMo23 from
TurboTax did a awesome job again!!
My experience was awesome this year. No problems. Everything went smooth. I'm grateful to TurboTax for always getting job done and making filing my taxes a confident and assured experience.
Date published: 2023-01-30
Rated 5 out of 5 by
dia19494949 from
very effeciant service
i love turbo tax. i do not want to write any more butthis is great
Date published: 2023-01-30
Rated 5 out of 5 by
Angel38 from
Turbo Tax is the best
I have been using Turbo Tax for last couple of years, and i don't ever think I will pay another person to do my tax.
Date published: 2023-01-30
Rated 5 out of 5 by
Mandy2002430 from
Love it
Turbo tax is great. Very easy to use. I use it every year
All TurboTax® Offerings Reviews - Page 2804
Date published: 2023-01-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
cstarr13 from
GREAT
This is my 6th year with turbo tax, I would never take my taxes back to a CPA. Turbotax is the best!
Date published: 2023-01-30
Rated 5 out of 5 by
AlexGAps from
Awesome'easy
Awesome, first-time filling and TT made the experience feel like a breeze.
Date published: 2023-01-30
Rated 5 out of 5 by
ToddyBaDoddy from
Easy and fast!
I am glad an error was caught and I could correct it.
Date published: 2023-01-30
Rated 5 out of 5 by
rlb2563 from
TurboTax Tremendously easy
I've used Turbotax for several years, I am never disappointed with service. Everything is well explained and very easy to use.
Date published: 2023-01-30
Rated 4 out of 5 by
Paul2423 from
Was cool and fast
It was a fast and easy process and was not slow at all
Date published: 2023-01-30
Rated 3 out of 5 by
KFair0615 from
Easy to use, but sections need clarification
I have always filed my taxes with TurboTax. The system is simple to use and populates a lot of the important information from uploading your W2. This year, I had a system error where the disaster tax box would not allow me to uncheck itself so I could not file when I wanted to. I called and spoke to an expert who said someone would follow up with me via email when the system error was fixed; I was never contact via email/phone to let me know this error had been resolved which is frustrating. This year, the state return section was confusing to me as it asked questions about my nonresident spouse (active duty USN, FL resident) within my state return. I had to upgrade my account to LIVE deluxe just for the CPA to tell me that I had everything correct, my situation was unusual and had to deduct $180 for... I'd say, nothing. If there would have been more clarification within that section, there wouldn't have been issues on my end. The CPA even admitted that there needed to be clarification and it was confusing. Frustrated to spend $180 when I didn't even need it.
Date published: 2023-01-30
Rated 5 out of 5 by
AntMo23 from
TurboTax did a awesome job again!!
My experience was awesome this year. No problems. Everything went smooth. I'm grateful to TurboTax for always getting job done and making filing my taxes a confident and assured experience.
Date published: 2023-01-30
Rated 5 out of 5 by
dia19494949 from
very effeciant service
i love turbo tax. i do not want to write any more butthis is great
Date published: 2023-01-30
Rated 5 out of 5 by
Angel38 from
Turbo Tax is the best
I have been using Turbo Tax for last couple of years, and i don't ever think I will pay another person to do my tax.
Date published: 2023-01-30
Rated 5 out of 5 by
Mandy2002430 from
Love it
Turbo tax is great. Very easy to use. I use it every year
All TurboTax® Offerings Reviews - Page 2804
Date published: 2023-01-30