TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax was a Pleasant Surprise - NO more CPA When I finally reached the expert-he was patient and explained the answers well.
Date published: 2022-04-09
Rated 5 out of 5 by from Love using TurboTax! I've used TurboTax for years now and it's easy and informative and I feel that I always get an amazing amount of refunded money.
Date published: 2022-04-09
Rated 4 out of 5 by from Used TurboTax for years, always easy. I have been using TurboTax for years and have been very satisified.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax #1 Fan I was really nervous about filing my taxes myself but TurboTax was great & super easy to use!
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is accurate and a great software. I have been using Turbo Tax for five years and find it is very helpful in getting my taxes filed. I enjoy using Turbo Tax and look forward to using this software every year.
Date published: 2022-04-09
Rated 5 out of 5 by from Why didn't I do this sooner? The software guided me through every step and was very simple to navigate. I can't believe I've been paying someone to do my taxes all these years.
Date published: 2022-04-09
Rated 3 out of 5 by from I Wish it Was Worth The Money I love the aesthetic of Turbo Tax, however it's overall been a really rough experience this year. I purchased the software, downloaded the application, and logged in, however Turbo Tax was unable to retrieve my information from last year. I had to scrap the software digital download purchase I had made, and I ended up filing through the website. As someone who has filed with Turbo Tax for 7 years now, I feel sorry to say this but the prices have gone up way too much for what is offered. It's not the service it used to be, and the costs for every extra component just gives off a really greedy feel.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax Live Full Service Is Awesome! I cannot express enough thanks to my TurboTax Live Full Service representative Jerry! He really helped me understand a complicated situation and sorted through all of my documents with me. In the end, he ended up saving me money not only for this year, but due to his efforts, I am going to review past returns, and also have a better understanding for the future.
Date published: 2022-04-09
Rated 4 out of 5 by from TurboTax helped me recover from unexpected form I received a Schedule K-1 (Form 1041) after I had filed. Resulted in me having to do amended filing. After some problems with instructions, I was able to complete both federal and state amendments. When opening a form, the Manage Your Forms should be more prominent - I took a while to find the link for amendments. The interview for the Form 1041 asks for the address, and only includes one line. The actual form has a place for the Fiduciary Name from Box C, but there is no place to enter the information. The Form 1041, Box 11B, has a paragraph of explanation that states additional information is required and that you go to another area to enter the information. Fortunately, the one example provided a hint of where the additional information would go for me, but it surprised me that no other hints were identified. It also surprised me that the Property Tax section in deductions did not have a means to reference back to the Form 1041.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbotax is Awesome So easy to use. They cover all the bases. It is so nice to have all your questions answered.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2803
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was a Pleasant Surprise - NO more CPA When I finally reached the expert-he was patient and explained the answers well.
Date published: 2022-04-09
Rated 5 out of 5 by from Love using TurboTax! I've used TurboTax for years now and it's easy and informative and I feel that I always get an amazing amount of refunded money.
Date published: 2022-04-09
Rated 4 out of 5 by from Used TurboTax for years, always easy. I have been using TurboTax for years and have been very satisified.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax #1 Fan I was really nervous about filing my taxes myself but TurboTax was great & super easy to use!
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is accurate and a great software. I have been using Turbo Tax for five years and find it is very helpful in getting my taxes filed. I enjoy using Turbo Tax and look forward to using this software every year.
Date published: 2022-04-09
Rated 5 out of 5 by from Why didn't I do this sooner? The software guided me through every step and was very simple to navigate. I can't believe I've been paying someone to do my taxes all these years.
Date published: 2022-04-09
Rated 3 out of 5 by from I Wish it Was Worth The Money I love the aesthetic of Turbo Tax, however it's overall been a really rough experience this year. I purchased the software, downloaded the application, and logged in, however Turbo Tax was unable to retrieve my information from last year. I had to scrap the software digital download purchase I had made, and I ended up filing through the website. As someone who has filed with Turbo Tax for 7 years now, I feel sorry to say this but the prices have gone up way too much for what is offered. It's not the service it used to be, and the costs for every extra component just gives off a really greedy feel.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax Live Full Service Is Awesome! I cannot express enough thanks to my TurboTax Live Full Service representative Jerry! He really helped me understand a complicated situation and sorted through all of my documents with me. In the end, he ended up saving me money not only for this year, but due to his efforts, I am going to review past returns, and also have a better understanding for the future.
Date published: 2022-04-09
Rated 4 out of 5 by from TurboTax helped me recover from unexpected form I received a Schedule K-1 (Form 1041) after I had filed. Resulted in me having to do amended filing. After some problems with instructions, I was able to complete both federal and state amendments. When opening a form, the Manage Your Forms should be more prominent - I took a while to find the link for amendments. The interview for the Form 1041 asks for the address, and only includes one line. The actual form has a place for the Fiduciary Name from Box C, but there is no place to enter the information. The Form 1041, Box 11B, has a paragraph of explanation that states additional information is required and that you go to another area to enter the information. Fortunately, the one example provided a hint of where the additional information would go for me, but it surprised me that no other hints were identified. It also surprised me that the Property Tax section in deductions did not have a means to reference back to the Form 1041.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbotax is Awesome So easy to use. They cover all the bases. It is so nice to have all your questions answered.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2803