TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Amazing! Super fast and easy to use. I decided to have someone else do my taxes for me. All I had to do was upload my documents and the rest is history
Date published: 2022-04-06
Rated 4 out of 5 by from Good. Few Issues. Crashed 2 times. Refresh takes longer than Windows TT. No process to download data (have to wait for Intuit to process it!)
Date published: 2022-04-06
Rated 3 out of 5 by from Easy to use, not transparent in pricing Sure, filing is easy with the app, but it's NOT free. Don't fall for the ads. If you really want to be free, file in February and have simple taxes to file (good luck with that last one). Also, if you accidentally choose to upgrade, you CAN'T change to the previous pricing unless you start from scratch! At that point, all my business expenses and exceptions are already in — they do it on purpose! Really annoying how they trick you. You can do better Intuit.....
Date published: 2022-04-06
Rated 4 out of 5 by from Fast, safe and convenient Great service. Safe, friendly and secure. File with a piece if mind.
Date published: 2022-04-06
Rated 4 out of 5 by from Simple to use It took some time but i got it done. It wouldn't change my phone # at the end! I couldn't use Credit Karma, apparently my phone number was in the system. Anyway, awesome to get more than I thought. Thanks Turbo Tax!
Date published: 2022-04-06
Rated 1 out of 5 by from E-file will not work. Have not been able to get E-file to work. Keeps getting rejected. One last try and if it fails I will mail my return. I am using support by telephone and still no success.
Date published: 2022-04-06
Rated 5 out of 5 by from GREAT SO EASY. FILED AND SENT IN LESS THAN AN HOUR. PRICE WAS REASONABLE
Date published: 2022-04-06
Rated 5 out of 5 by from Extremely helpful It was very clear and simple. I liked the suggestion boxes with helpful defiitions and explanations. "Save as you go" is awesome.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbotax was so uncomplicated. Turbotax was so uncomplicated and if I had any questions the answers were right there to help me.
Date published: 2022-04-06
Rated 1 out of 5 by from Turbotax is aweful Duck turbotax for lobbying our govt to make taxes a pain in the arss.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2801
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing! Super fast and easy to use. I decided to have someone else do my taxes for me. All I had to do was upload my documents and the rest is history
Date published: 2022-04-06
Rated 4 out of 5 by from Good. Few Issues. Crashed 2 times. Refresh takes longer than Windows TT. No process to download data (have to wait for Intuit to process it!)
Date published: 2022-04-06
Rated 3 out of 5 by from Easy to use, not transparent in pricing Sure, filing is easy with the app, but it's NOT free. Don't fall for the ads. If you really want to be free, file in February and have simple taxes to file (good luck with that last one). Also, if you accidentally choose to upgrade, you CAN'T change to the previous pricing unless you start from scratch! At that point, all my business expenses and exceptions are already in — they do it on purpose! Really annoying how they trick you. You can do better Intuit.....
Date published: 2022-04-06
Rated 4 out of 5 by from Fast, safe and convenient Great service. Safe, friendly and secure. File with a piece if mind.
Date published: 2022-04-06
Rated 4 out of 5 by from Simple to use It took some time but i got it done. It wouldn't change my phone # at the end! I couldn't use Credit Karma, apparently my phone number was in the system. Anyway, awesome to get more than I thought. Thanks Turbo Tax!
Date published: 2022-04-06
Rated 1 out of 5 by from E-file will not work. Have not been able to get E-file to work. Keeps getting rejected. One last try and if it fails I will mail my return. I am using support by telephone and still no success.
Date published: 2022-04-06
Rated 5 out of 5 by from GREAT SO EASY. FILED AND SENT IN LESS THAN AN HOUR. PRICE WAS REASONABLE
Date published: 2022-04-06
Rated 5 out of 5 by from Extremely helpful It was very clear and simple. I liked the suggestion boxes with helpful defiitions and explanations. "Save as you go" is awesome.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbotax was so uncomplicated. Turbotax was so uncomplicated and if I had any questions the answers were right there to help me.
Date published: 2022-04-06
Rated 1 out of 5 by from Turbotax is aweful Duck turbotax for lobbying our govt to make taxes a pain in the arss.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2801