TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from TURBO TAX IS A GOOD PRODUCT HAD PROBLEMS WITH K-1, ENTERING DATA MORE THAN ONCE IS A PROBLE
Date published: 2021-10-16
Rated 5 out of 5 by from Always Reliable & Easy to Use I 've been using Turbo Tax software since 2004. From Simple 1040 software and Home & Business to S corp and it has never disappointed. I explains so much every step and provides explanation that are clear and easy to understand - far better than its competitors- I wouldn't use another software!
Date published: 2021-10-16
Rated 5 out of 5 by from great it has everything you need to get the job done. other products do not compare. ive tried and always come back to turbo tax
Date published: 2021-10-16
Rated 5 out of 5 by from Awesome! Scary but easy! Please give it a try! Thanks! Let me know how it goes!
Date published: 2021-10-16
Rated 1 out of 5 by from The worst in the 10 years I've used it . I Have trying to delete form 1099 G for the last 5 hours. You would think that would be easy NOT. The suggested "answers" are useless because they either tell me to enter things that aren't in my version of TT or they never really answer the question but go on and on and on ad nauseum about things that are just fluff. I have been using TT for the last 10 years, but they seem to have made everything "cute" but no longer useful. As a consequence I am going to miss my window to get my taxes in. It's going to cost me, but I wont be spending any more money for intuit products - ever, which is the only consolation.
Date published: 2021-10-16
Rated 5 out of 5 by from TURBO TAX IS THE BEST!!! Super easy and helpful! I would tell all my friends about it!
Date published: 2021-10-16
Rated 3 out of 5 by from Oops,hit a glitch! (But I know Intuit will fix it) As always, the guidance and question set-up was extremely helpful, but for the first time after many years of using TurboTax, I found a glitch that was tereribly frustrating: I prepared to file electronically and chose to pay with my Visa for the Audit Defense for $45.00. For some reason, after several attempts to proceed the filing, I got stuck in a loop that kept leading me to buy it again on my Visa, or offering the option of accepting an additional $40 charge for the $45 to instead be deducted from my tax refund. Your website would search, haltingly for the proof that I had already purchased it, then show on a screen that I had indeed purchased it. However, then the TurboTax program put me right back again offering again for me to either pay on my Visa or have the additional money deducted. I finally gave up and input a request that the IRS withhold the $45 charge for the Audit Defense program, as well as the IRS' $40 service charge. So, it appears I will have paid $95 to the IRS as well as $45 to Intuit from my Visa card purchase, totaling $130 when all is said and done. As it is nearly midnight, of the October 15 deadline, I can only hope Intuit will make me whole with this transaction. As I say, I have always been very happy with TurboTax and I'm guessing that maybe the page was just so overloaded with my fellow last-minute filers and all will be good in the end.
Date published: 2021-10-16
Rated 1 out of 5 by from Gets worse every year I got the most expensive version, Home & Business. I don't have a complicated tax situation, but TT kept me going in a loop when there were "foreign taxes" of less than $1 showing up in a form that was imported directly! TT also waited until AFTER I submitted the e-File to tell me I had to send in physical forms...
Date published: 2021-10-16
Rated 1 out of 5 by from Terrible Can't file as it says it cannot be processed via credit card, yet I do not owe any money
Date published: 2021-10-16
Rated 5 out of 5 by from GREAT VERY GOOD EXPERINCES EACH STEP IS VERY AND EXPLANATORY
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TURBO TAX IS A GOOD PRODUCT HAD PROBLEMS WITH K-1, ENTERING DATA MORE THAN ONCE IS A PROBLE
Date published: 2021-10-16
Rated 5 out of 5 by from Always Reliable & Easy to Use I 've been using Turbo Tax software since 2004. From Simple 1040 software and Home & Business to S corp and it has never disappointed. I explains so much every step and provides explanation that are clear and easy to understand - far better than its competitors- I wouldn't use another software!
Date published: 2021-10-16
Rated 5 out of 5 by from great it has everything you need to get the job done. other products do not compare. ive tried and always come back to turbo tax
Date published: 2021-10-16
Rated 5 out of 5 by from Awesome! Scary but easy! Please give it a try! Thanks! Let me know how it goes!
Date published: 2021-10-16
Rated 1 out of 5 by from The worst in the 10 years I've used it . I Have trying to delete form 1099 G for the last 5 hours. You would think that would be easy NOT. The suggested "answers" are useless because they either tell me to enter things that aren't in my version of TT or they never really answer the question but go on and on and on ad nauseum about things that are just fluff. I have been using TT for the last 10 years, but they seem to have made everything "cute" but no longer useful. As a consequence I am going to miss my window to get my taxes in. It's going to cost me, but I wont be spending any more money for intuit products - ever, which is the only consolation.
Date published: 2021-10-16
Rated 5 out of 5 by from TURBO TAX IS THE BEST!!! Super easy and helpful! I would tell all my friends about it!
Date published: 2021-10-16
Rated 3 out of 5 by from Oops,hit a glitch! (But I know Intuit will fix it) As always, the guidance and question set-up was extremely helpful, but for the first time after many years of using TurboTax, I found a glitch that was tereribly frustrating: I prepared to file electronically and chose to pay with my Visa for the Audit Defense for $45.00. For some reason, after several attempts to proceed the filing, I got stuck in a loop that kept leading me to buy it again on my Visa, or offering the option of accepting an additional $40 charge for the $45 to instead be deducted from my tax refund. Your website would search, haltingly for the proof that I had already purchased it, then show on a screen that I had indeed purchased it. However, then the TurboTax program put me right back again offering again for me to either pay on my Visa or have the additional money deducted. I finally gave up and input a request that the IRS withhold the $45 charge for the Audit Defense program, as well as the IRS' $40 service charge. So, it appears I will have paid $95 to the IRS as well as $45 to Intuit from my Visa card purchase, totaling $130 when all is said and done. As it is nearly midnight, of the October 15 deadline, I can only hope Intuit will make me whole with this transaction. As I say, I have always been very happy with TurboTax and I'm guessing that maybe the page was just so overloaded with my fellow last-minute filers and all will be good in the end.
Date published: 2021-10-16
Rated 1 out of 5 by from Gets worse every year I got the most expensive version, Home & Business. I don't have a complicated tax situation, but TT kept me going in a loop when there were "foreign taxes" of less than $1 showing up in a form that was imported directly! TT also waited until AFTER I submitted the e-File to tell me I had to send in physical forms...
Date published: 2021-10-16
Rated 1 out of 5 by from Terrible Can't file as it says it cannot be processed via credit card, yet I do not owe any money
Date published: 2021-10-16
Rated 5 out of 5 by from GREAT VERY GOOD EXPERINCES EACH STEP IS VERY AND EXPLANATORY
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 29