TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from force people to spend money...its NOT free You advertise as free, but if you have more than a simple w2 you are FORCED to updgrade. I had unemployment and its straight forward but I had to upgrade. Also you charge for both state and federal. Most are both...total scam , just be honest
Date published: 2022-09-14
Rated 5 out of 5 by from Turbo Tax makes me feel warm and fuzzy. Turbo Tax painlessly walks me thru every thing!!!!
Date published: 2022-09-14
Rated 2 out of 5 by from What is happening to Turbo Tax? I don't even want to get into it. Reconciling the balance sheet was so hard this year (2020 open balances were off, I had to make adjusting entries to make it work). Also, I'm trying to do a simple Partnership return and during the review it's asking all kinds of weird questions I don't understand. Also, for the last two years the system is trying to give me employee retention credit when I have no employees. Ugh! Took me 5 hours to do a return I think should take no more than 2.
Date published: 2022-09-14
Rated 5 out of 5 by from turbo tax is Awesome!!!!!!! Jason helped me finish my taxes, he's the greatest!
Date published: 2022-09-14
Rated 4 out of 5 by from Bonnie is awesome Great experience with Angela and Bonnie. Quick, responsive, and professional. The software to share screen did not work.
Date published: 2022-09-14
Rated 4 out of 5 by from Turbo Tax Business Is Easy To Use It does need some assistance in certain areas where it takes you and then just leaves you hanging. Like 179 section and basis and a few other areas otherwise very good and easy.
Date published: 2022-09-14
Rated 2 out of 5 by from turbo tax the experience was a bit confusing. it is not "free" as the advertisement states.
Date published: 2022-09-14
Rated 5 out of 5 by from Very good Marcie was fantastic, she really had a handle on explaining this so I could understand
Date published: 2022-09-14
Rated 5 out of 5 by from File with ease and security I've been using turbo tax for several yrs now and I really enjoy how easy it is yr to yr. Even when i change jobs or have to file 2 or 3 w2's at a time. Turbo tax does a great job at keeping your safe, I haven't had any issues with them and plan to continue for years to come.
Date published: 2022-09-14
Rated 5 out of 5 by from enjoy using turbo tax the service is great and the people are very nice to me. I love how simple the platform is.
Date published: 2022-09-14
All TurboTax® Offerings Reviews - Page 29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from force people to spend money...its NOT free You advertise as free, but if you have more than a simple w2 you are FORCED to updgrade. I had unemployment and its straight forward but I had to upgrade. Also you charge for both state and federal. Most are both...total scam , just be honest
Date published: 2022-09-14
Rated 5 out of 5 by from Turbo Tax makes me feel warm and fuzzy. Turbo Tax painlessly walks me thru every thing!!!!
Date published: 2022-09-14
Rated 2 out of 5 by from What is happening to Turbo Tax? I don't even want to get into it. Reconciling the balance sheet was so hard this year (2020 open balances were off, I had to make adjusting entries to make it work). Also, I'm trying to do a simple Partnership return and during the review it's asking all kinds of weird questions I don't understand. Also, for the last two years the system is trying to give me employee retention credit when I have no employees. Ugh! Took me 5 hours to do a return I think should take no more than 2.
Date published: 2022-09-14
Rated 5 out of 5 by from turbo tax is Awesome!!!!!!! Jason helped me finish my taxes, he's the greatest!
Date published: 2022-09-14
Rated 4 out of 5 by from Bonnie is awesome Great experience with Angela and Bonnie. Quick, responsive, and professional. The software to share screen did not work.
Date published: 2022-09-14
Rated 4 out of 5 by from Turbo Tax Business Is Easy To Use It does need some assistance in certain areas where it takes you and then just leaves you hanging. Like 179 section and basis and a few other areas otherwise very good and easy.
Date published: 2022-09-14
Rated 2 out of 5 by from turbo tax the experience was a bit confusing. it is not "free" as the advertisement states.
Date published: 2022-09-14
Rated 5 out of 5 by from Very good Marcie was fantastic, she really had a handle on explaining this so I could understand
Date published: 2022-09-14
Rated 5 out of 5 by from File with ease and security I've been using turbo tax for several yrs now and I really enjoy how easy it is yr to yr. Even when i change jobs or have to file 2 or 3 w2's at a time. Turbo tax does a great job at keeping your safe, I haven't had any issues with them and plan to continue for years to come.
Date published: 2022-09-14
Rated 5 out of 5 by from enjoy using turbo tax the service is great and the people are very nice to me. I love how simple the platform is.
Date published: 2022-09-14
All TurboTax® Offerings Reviews - Page 29