TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy Turbo Tax made it super easy. They made everything clear that I needed to provide.
Date published: 2021-04-14
Rated 2 out of 5 by from TurboTax was a big disappointment this year When I was preparing this year's return I wanted to review how I handled an issue last year. But when I tried to open up 2019 it required me to update the program, with no option to bypass. After I selected to update the program my computer was locked up (maybe in a do loop) and it knocked me off the internet. I tried for 4 days to resolve this problem some of the suggested actions. I could not turn off my virus check program, Norton 360 with a VPN. Waiting till the next day with Microsoft updating the operating system that evening cleared the problem. I was then able to reopen 2020 TurboTax. I installed 2020 TurboTax on my spouse's computer, completing my return. I went back to my computer which was still disconnected from the internet. After starting the 2019 TurboTax program and clicking the update button, a different window was opened giving me the opportunity to bypass the program update process. I then could check the needed information. I then could go into settings and activate the internet connection. This is just a short summary of all that I experienced over a 2 week period. I have been using TurboTax since your initial introduction to the Houston Area League of P.C. users in the 1990's. (HALpc)
Date published: 2021-04-14
Rated 5 out of 5 by from EASY to file it was my first time to file taxes. Turbo tax makes it easy
Date published: 2021-04-14
Rated 5 out of 5 by from Intuitive & Easy! ^tm Joseph the live CPA was endearing and extremely helpful. Clarifying that he is just their for support, Joseph made sure he could just provide assistance at my behest and confusion. In under an hour, Joseph helped navigate my questions and concerns with ease and finesse. Chef's kisses on the service, appreciation for the enthusiasm. 5 Stars.
Date published: 2021-04-14
Rated 5 out of 5 by from been using it for 10 years The experience was excellent as usual and very easy to accomplish I had the chance to ask a couple questions to Alex and he was very professional pleasant to work with.
Date published: 2021-04-14
Rated 5 out of 5 by from I have used Turbo Tax years and they are great We have used Turbo Tax for years without any trouble.
Date published: 2021-04-14
Rated 5 out of 5 by from So awesome I was terrified to submit my taxes but this made it easy!
Date published: 2021-04-14
Rated 5 out of 5 by from Turbotax rocks! Turbotax is quick and easy to use and gets me my biggest refunds yet!!
Date published: 2021-04-14
Rated 4 out of 5 by from Easy to understand I was easy and nice to do them myself. I would recommend it to friends and family.
Date published: 2021-04-14
Rated 5 out of 5 by from Ez File Love turbo tax. User friendly and quick. Anyone can do it. Had 3 returns and ran into zero issues.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 280
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy Turbo Tax made it super easy. They made everything clear that I needed to provide.
Date published: 2021-04-14
Rated 2 out of 5 by from TurboTax was a big disappointment this year When I was preparing this year's return I wanted to review how I handled an issue last year. But when I tried to open up 2019 it required me to update the program, with no option to bypass. After I selected to update the program my computer was locked up (maybe in a do loop) and it knocked me off the internet. I tried for 4 days to resolve this problem some of the suggested actions. I could not turn off my virus check program, Norton 360 with a VPN. Waiting till the next day with Microsoft updating the operating system that evening cleared the problem. I was then able to reopen 2020 TurboTax. I installed 2020 TurboTax on my spouse's computer, completing my return. I went back to my computer which was still disconnected from the internet. After starting the 2019 TurboTax program and clicking the update button, a different window was opened giving me the opportunity to bypass the program update process. I then could check the needed information. I then could go into settings and activate the internet connection. This is just a short summary of all that I experienced over a 2 week period. I have been using TurboTax since your initial introduction to the Houston Area League of P.C. users in the 1990's. (HALpc)
Date published: 2021-04-14
Rated 5 out of 5 by from EASY to file it was my first time to file taxes. Turbo tax makes it easy
Date published: 2021-04-14
Rated 5 out of 5 by from Intuitive & Easy! ^tm Joseph the live CPA was endearing and extremely helpful. Clarifying that he is just their for support, Joseph made sure he could just provide assistance at my behest and confusion. In under an hour, Joseph helped navigate my questions and concerns with ease and finesse. Chef's kisses on the service, appreciation for the enthusiasm. 5 Stars.
Date published: 2021-04-14
Rated 5 out of 5 by from been using it for 10 years The experience was excellent as usual and very easy to accomplish I had the chance to ask a couple questions to Alex and he was very professional pleasant to work with.
Date published: 2021-04-14
Rated 5 out of 5 by from I have used Turbo Tax years and they are great We have used Turbo Tax for years without any trouble.
Date published: 2021-04-14
Rated 5 out of 5 by from So awesome I was terrified to submit my taxes but this made it easy!
Date published: 2021-04-14
Rated 5 out of 5 by from Turbotax rocks! Turbotax is quick and easy to use and gets me my biggest refunds yet!!
Date published: 2021-04-14
Rated 4 out of 5 by from Easy to understand I was easy and nice to do them myself. I would recommend it to friends and family.
Date published: 2021-04-14
Rated 5 out of 5 by from Ez File Love turbo tax. User friendly and quick. Anyone can do it. Had 3 returns and ran into zero issues.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 280