TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from At your own risk and mercy!!! I filed my 2019 taxes using Turbo Tax Delux same as in previous years. I could not locate the last year's return and wasted hours trying to use Intuit site to retrieve my lost file, No luck, and no help and no phone # even though on the actual package it states free US-based product help by phone or online. There are plenty of advisors who were ready to answer my tax questions for a fee but forget about customer service.
Date published: 2021-04-17
Rated 4 out of 5 by from easy to use, cost is to much I did not engage with anyone from Turbotax..this is nonsense
Date published: 2021-04-17
Rated 4 out of 5 by from Really easy and convenient to file tax! Thank you so much for providing the service! I cannot imagine myself without Turbox while tax filing.
Date published: 2021-04-17
Rated 4 out of 5 by from It could be better Complicated ???????????????????????????????????????????
Date published: 2021-04-17
Rated 3 out of 5 by from Programming error caused a delay Program is mostly straight forward. But a glitch that puts a 0 in a field causes an error during the smart check. Solution was to delete the 0. Tech support didn't have the answer, but online search in the community solved it.
Date published: 2021-04-17
Rated 1 out of 5 by from I normally LOVE Turbo Tax Like every year, I bought the software. I was entering my mom's taxes (I do mom's and then mine every year). It's asking me for more money for the first e-file?!?! What a waste in purchasing $60 worth of software.
Date published: 2021-04-17
Rated 2 out of 5 by from I use Turbo Tax only because I'm lazy I hate that is' always trying to get you to pay more
Date published: 2021-04-17
Rated 5 out of 5 by from Super easy and helpful! This is my first time submitting my own taxes. TurboTax answered all my questions and made this experience not so scary.
Date published: 2021-04-17
Rated 4 out of 5 by from Turbo Tax is very user friendly Quick, easy to use with excellent product support.
Date published: 2021-04-17
Rated 5 out of 5 by from Very easy to use! Turbo Tax guides me, answers questions as I go, lets me check everything multiple times and provides a live expert if I need one. This costs but it's a great help through the year!
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 2786
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from At your own risk and mercy!!! I filed my 2019 taxes using Turbo Tax Delux same as in previous years. I could not locate the last year's return and wasted hours trying to use Intuit site to retrieve my lost file, No luck, and no help and no phone # even though on the actual package it states free US-based product help by phone or online. There are plenty of advisors who were ready to answer my tax questions for a fee but forget about customer service.
Date published: 2021-04-17
Rated 4 out of 5 by from easy to use, cost is to much I did not engage with anyone from Turbotax..this is nonsense
Date published: 2021-04-17
Rated 4 out of 5 by from Really easy and convenient to file tax! Thank you so much for providing the service! I cannot imagine myself without Turbox while tax filing.
Date published: 2021-04-17
Rated 4 out of 5 by from It could be better Complicated ???????????????????????????????????????????
Date published: 2021-04-17
Rated 3 out of 5 by from Programming error caused a delay Program is mostly straight forward. But a glitch that puts a 0 in a field causes an error during the smart check. Solution was to delete the 0. Tech support didn't have the answer, but online search in the community solved it.
Date published: 2021-04-17
Rated 1 out of 5 by from I normally LOVE Turbo Tax Like every year, I bought the software. I was entering my mom's taxes (I do mom's and then mine every year). It's asking me for more money for the first e-file?!?! What a waste in purchasing $60 worth of software.
Date published: 2021-04-17
Rated 2 out of 5 by from I use Turbo Tax only because I'm lazy I hate that is' always trying to get you to pay more
Date published: 2021-04-17
Rated 5 out of 5 by from Super easy and helpful! This is my first time submitting my own taxes. TurboTax answered all my questions and made this experience not so scary.
Date published: 2021-04-17
Rated 4 out of 5 by from Turbo Tax is very user friendly Quick, easy to use with excellent product support.
Date published: 2021-04-17
Rated 5 out of 5 by from Very easy to use! Turbo Tax guides me, answers questions as I go, lets me check everything multiple times and provides a live expert if I need one. This costs but it's a great help through the year!
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 2786