TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Amrbar from
Turbo Tax is easy to use
My return is simple and I did it without need of expert help
Date published: 2022-04-03
Rated 5 out of 5 by
PopPop63 from
Tried and True
The questions that walk me through all there items I need to consider, and the updates that are provided are some of the features that keep me coming back to this product year after year.
Date published: 2022-04-03
Rated 5 out of 5 by
Gwoe from
Full Service First
I have always filed my taxes solo. Because of the loss of my spouse and other complications, I used Turbotax full service. The Tax Expert and the Tax Assistants were very helpful and I felt well represented.
Date published: 2022-04-03
Rated 5 out of 5 by
japjxp73 from
good job
The process took about 45 minutes. glad it is done
Date published: 2022-04-03
Rated 4 out of 5 by
Rickawp from
Have used Turbo Tax for years...Love it..
Best Year yet. Ease of use was greatly improved from past years with simple instructions!
Date published: 2022-04-03
Rated 2 out of 5 by
LJSom from
Okay experience.
Paid the premium route; due to multiple taxable events this last yr. Getting a turbotax expert to review my file, was a COMPLETE waste of time. I was under impression they would go through the file with me. Nope, all they asked was any questions, and on they went. Recommend against paying for any higher tier service.
Date published: 2022-04-03
Rated 5 out of 5 by
Evalin from
Full service was great but it claimed to be free
Mark was excellent helped me through process and very efficiently got my taxes done
Date published: 2022-04-03
Rated 5 out of 5 by
tl59 from
Great
Easy to use!! I will use it again. This is a wonderful product.
Date published: 2022-04-03
Rated 4 out of 5 by
Dhess8 from
Turbo Tax Awesome
EASY TO FOLLOW, It gives me peace of mind and I know i won't go wrong. I've been using this for more than 5 years.
Date published: 2022-04-03
Rated 2 out of 5 by
erin12345678 from
Account inaccuracy
After completing my taxes, and paying $140, when I got to the e-file portion, the page said I didn't file with Turbo Tax last year. When I went to my account history, there is my filed and accepted 2020 return - filed via Turbo Tax. However, despite an hour on the phone with Tamia R. - who could not have been more delightful - we couldn't get past the page saying I didn't file last year. I was told I'd have to create a new account (and pay again??) and do my taxes all over again. No, thank you. Instead, I will print them and send them in. Which is fine. My taxes are done. Taxes are bad enough, it's just frustrating to have this inconvenience. If there was a way to verify past taxes (for example, to put in a confirmation number), that would have been supremely helpful.
All TurboTax® Offerings Reviews - Page 2785
Date published: 2022-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Amrbar from
Turbo Tax is easy to use
My return is simple and I did it without need of expert help
Date published: 2022-04-03
Rated 5 out of 5 by
PopPop63 from
Tried and True
The questions that walk me through all there items I need to consider, and the updates that are provided are some of the features that keep me coming back to this product year after year.
Date published: 2022-04-03
Rated 5 out of 5 by
Gwoe from
Full Service First
I have always filed my taxes solo. Because of the loss of my spouse and other complications, I used Turbotax full service. The Tax Expert and the Tax Assistants were very helpful and I felt well represented.
Date published: 2022-04-03
Rated 5 out of 5 by
japjxp73 from
good job
The process took about 45 minutes. glad it is done
Date published: 2022-04-03
Rated 4 out of 5 by
Rickawp from
Have used Turbo Tax for years...Love it..
Best Year yet. Ease of use was greatly improved from past years with simple instructions!
Date published: 2022-04-03
Rated 2 out of 5 by
LJSom from
Okay experience.
Paid the premium route; due to multiple taxable events this last yr. Getting a turbotax expert to review my file, was a COMPLETE waste of time. I was under impression they would go through the file with me. Nope, all they asked was any questions, and on they went. Recommend against paying for any higher tier service.
Date published: 2022-04-03
Rated 5 out of 5 by
Evalin from
Full service was great but it claimed to be free
Mark was excellent helped me through process and very efficiently got my taxes done
Date published: 2022-04-03
Rated 5 out of 5 by
tl59 from
Great
Easy to use!! I will use it again. This is a wonderful product.
Date published: 2022-04-03
Rated 4 out of 5 by
Dhess8 from
Turbo Tax Awesome
EASY TO FOLLOW, It gives me peace of mind and I know i won't go wrong. I've been using this for more than 5 years.
Date published: 2022-04-03
Rated 2 out of 5 by
erin12345678 from
Account inaccuracy
After completing my taxes, and paying $140, when I got to the e-file portion, the page said I didn't file with Turbo Tax last year. When I went to my account history, there is my filed and accepted 2020 return - filed via Turbo Tax. However, despite an hour on the phone with Tamia R. - who could not have been more delightful - we couldn't get past the page saying I didn't file last year. I was told I'd have to create a new account (and pay again??) and do my taxes all over again. No, thank you. Instead, I will print them and send them in. Which is fine. My taxes are done. Taxes are bad enough, it's just frustrating to have this inconvenience. If there was a way to verify past taxes (for example, to put in a confirmation number), that would have been supremely helpful.
All TurboTax® Offerings Reviews - Page 2785
Date published: 2022-04-03