TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great Experience! The Turbo Tax Live service was easy to use and check in on. My representative was very helpful explaining the process in the beginning. The site was easy to navigate and review.
Date published: 2021-04-21
Rated 5 out of 5 by from Very fast and easy! I was able to complete Fed and State in less than 2 hours total time.
Date published: 2021-04-21
Rated 5 out of 5 by from John was great! John filed my taxes quickly and answered all of my questions adequately
Date published: 2021-04-21
Rated 4 out of 5 by from Had some problems with state returns The professional help got us through our crisis. Good people!
Date published: 2021-04-21
Rated 4 out of 5 by from Great Easy manageable I love it this review is tong why is this too long
Date published: 2021-04-21
Rated 5 out of 5 by from Good problem solving! My rejection by Fed was for Duplicate 1099R forms. It was actually two partial reports from same source, but one by a finance Co. Katherine was very helpful!
Date published: 2021-04-21
Rated 4 out of 5 by from Is a good tax program I had some problems on the business side of this program.
Date published: 2021-04-21
Rated 1 out of 5 by from There are many bugs and fixes in this version.. I have been using TurboTax for over 15 years; this year has been the worst experience I have had. It started with the initial install. I could not enter the license key until I found that the screen size needed to be reduced to 1999 levels (800 X 600) resolution. I then could not import my 2019 taxes (kept looking for 2020). Very poor Quality Assurance testing.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is always a good value. TurboTax is thorough in gathering the correct info. I produce a draft version each year on my own and Turbo Tax always produces a more favorable result.
Date published: 2021-04-21
Rated 4 out of 5 by from I have used Turbo Tax for a number of years If I were more computer literate it would be easy.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2785
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Experience! The Turbo Tax Live service was easy to use and check in on. My representative was very helpful explaining the process in the beginning. The site was easy to navigate and review.
Date published: 2021-04-21
Rated 5 out of 5 by from Very fast and easy! I was able to complete Fed and State in less than 2 hours total time.
Date published: 2021-04-21
Rated 5 out of 5 by from John was great! John filed my taxes quickly and answered all of my questions adequately
Date published: 2021-04-21
Rated 4 out of 5 by from Had some problems with state returns The professional help got us through our crisis. Good people!
Date published: 2021-04-21
Rated 4 out of 5 by from Great Easy manageable I love it this review is tong why is this too long
Date published: 2021-04-21
Rated 5 out of 5 by from Good problem solving! My rejection by Fed was for Duplicate 1099R forms. It was actually two partial reports from same source, but one by a finance Co. Katherine was very helpful!
Date published: 2021-04-21
Rated 4 out of 5 by from Is a good tax program I had some problems on the business side of this program.
Date published: 2021-04-21
Rated 1 out of 5 by from There are many bugs and fixes in this version.. I have been using TurboTax for over 15 years; this year has been the worst experience I have had. It started with the initial install. I could not enter the license key until I found that the screen size needed to be reduced to 1999 levels (800 X 600) resolution. I then could not import my 2019 taxes (kept looking for 2020). Very poor Quality Assurance testing.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is always a good value. TurboTax is thorough in gathering the correct info. I produce a draft version each year on my own and Turbo Tax always produces a more favorable result.
Date published: 2021-04-21
Rated 4 out of 5 by from I have used Turbo Tax for a number of years If I were more computer literate it would be easy.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2785