TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from Federal works fine. State of MA not so much. good program gets the job done But in doing MA fiduciary there was a calculation that was not done but needed to be for e-file. It was on the MA Schedule B/R and was the percentage of income calculation. It worked when I divided the capital gain by the other income it worked. I was an EA and previously worked for TT so I was able to figure it out but the ordinary individual may very well give up on it. Would be happy to provide info on return if anyone wants to contact me. I know from past experience what aggravation state returns can be.
Date published: 2022-04-03
Rated 1 out of 5 by from Worst Service - Waste of Money My tax "expert" was distant, uninformed, and unable or unwilling to provide any answers to any of my questions in a timely manner. He did not respond to my initial questions for nearly a full week. Even after responding, he did not offer any insight or advice that I had not already found after a quick internet search. I will never use this "full service" again - over $400 for something I could (and should) have done by myself.
Date published: 2022-04-03
Rated 5 out of 5 by from Finally done Took a few minutes . All Done. Wasn't all that hard
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax Was Quick and Accurate The experience was great, we did not require on-assistance.
Date published: 2022-04-03
Rated 4 out of 5 by from TurboTax enhancement recomendations Turbo Tax would be VASTLY better if one could click on an entry and trace the Precedents that provided input to the entry, and the Dependents on that entry. Just like Excel. So many people complain about the same limitation.
Date published: 2022-04-03
Rated 5 out of 5 by from turbo tax makes it much easier good experience, utilized the chat feature a couple times for expert review, worked well, thanks JC and Bonnie
Date published: 2022-04-03
Rated 5 out of 5 by from Made my first year doing my own taxes easy! I was a bit nervous to do my taxes this year filing as an individual for the first time but TurboTax made it very easy
Date published: 2022-04-03
Rated 5 out of 5 by from Straight forward Always straight forward, just read, answer and click
Date published: 2022-04-03
Rated 5 out of 5 by from Helpful and Easy to file Taxes Quick and easy to file my taxes, walked me right through the process
Date published: 2022-04-03
Rated 5 out of 5 by from Once again I love it!!! Easy from start to finish and almost fool proof (Garbage in garbage out)
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2778
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Federal works fine. State of MA not so much. good program gets the job done But in doing MA fiduciary there was a calculation that was not done but needed to be for e-file. It was on the MA Schedule B/R and was the percentage of income calculation. It worked when I divided the capital gain by the other income it worked. I was an EA and previously worked for TT so I was able to figure it out but the ordinary individual may very well give up on it. Would be happy to provide info on return if anyone wants to contact me. I know from past experience what aggravation state returns can be.
Date published: 2022-04-03
Rated 1 out of 5 by from Worst Service - Waste of Money My tax "expert" was distant, uninformed, and unable or unwilling to provide any answers to any of my questions in a timely manner. He did not respond to my initial questions for nearly a full week. Even after responding, he did not offer any insight or advice that I had not already found after a quick internet search. I will never use this "full service" again - over $400 for something I could (and should) have done by myself.
Date published: 2022-04-03
Rated 5 out of 5 by from Finally done Took a few minutes . All Done. Wasn't all that hard
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax Was Quick and Accurate The experience was great, we did not require on-assistance.
Date published: 2022-04-03
Rated 4 out of 5 by from TurboTax enhancement recomendations Turbo Tax would be VASTLY better if one could click on an entry and trace the Precedents that provided input to the entry, and the Dependents on that entry. Just like Excel. So many people complain about the same limitation.
Date published: 2022-04-03
Rated 5 out of 5 by from turbo tax makes it much easier good experience, utilized the chat feature a couple times for expert review, worked well, thanks JC and Bonnie
Date published: 2022-04-03
Rated 5 out of 5 by from Made my first year doing my own taxes easy! I was a bit nervous to do my taxes this year filing as an individual for the first time but TurboTax made it very easy
Date published: 2022-04-03
Rated 5 out of 5 by from Straight forward Always straight forward, just read, answer and click
Date published: 2022-04-03
Rated 5 out of 5 by from Helpful and Easy to file Taxes Quick and easy to file my taxes, walked me right through the process
Date published: 2022-04-03
Rated 5 out of 5 by from Once again I love it!!! Easy from start to finish and almost fool proof (Garbage in garbage out)
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2778