TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Price Too High for Service Offers Was great service and helped a lot, but for the plan that I chose, it felt like it was too much money for me to do almost all the work on my own. There should be an in-between option that allows help if needed, but if there was none used, do not charge members for it.
Date published: 2023-03-02
Rated 5 out of 5 by from I just love Turbo Tax I have been using turbo tax for years. This is my second year using a preparer. The experience is exceptional.
Date published: 2023-03-02
Rated 5 out of 5 by from Good Fast and easy to do your taxes. Worry free with people to help review your taxes.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is an excellent product! My tax professional was very proficient in preparing my federal and state returns. I am very satisfied with the overall service provided by her and TurboTax.
Date published: 2023-03-02
Rated 5 out of 5 by from Been using turbo tax for decades Makes filing so easy. Affordable and accurate. Look forward to doing my taxes every year
Date published: 2023-03-02
Rated 5 out of 5 by from LOVED THE ONLINE HELP MY EXPERIENCE WAS AWESOME AND THE TAX HELP ONLINE WAS WORTH PAYING FOR. DANI HELPED ME WITH MY RETURN
Date published: 2023-03-02
Rated 4 out of 5 by from Awesome Quick and somewhat painless until this stupid lengthly question
Date published: 2023-03-02
Rated 5 out of 5 by from turbo tax first timer Easy to use and very friendly!! Short time to do also.
Date published: 2023-03-02
Rated 5 out of 5 by from H Nice job turbotax makes things easy to do my taxes
Date published: 2023-03-02
Rated 5 out of 5 by from A definite improvement over last year's TurboTax!! Last year I used the same level of service and was somewhat frustrated with how I was bounced around from specialist to specialist until finally getting one to work my taxes. It took a week or two of going back and forth but they were finally filed correctly. This year was completed in less than 24-hours and I was on the line with the specialist while they prepared the taxes and answered any questions that may help me out. I can offer no higher recommendation for Danielle (my specialist) and the experience this year. I will be a repeat customer next year.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 2776
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Price Too High for Service Offers Was great service and helped a lot, but for the plan that I chose, it felt like it was too much money for me to do almost all the work on my own. There should be an in-between option that allows help if needed, but if there was none used, do not charge members for it.
Date published: 2023-03-02
Rated 5 out of 5 by from I just love Turbo Tax I have been using turbo tax for years. This is my second year using a preparer. The experience is exceptional.
Date published: 2023-03-02
Rated 5 out of 5 by from Good Fast and easy to do your taxes. Worry free with people to help review your taxes.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is an excellent product! My tax professional was very proficient in preparing my federal and state returns. I am very satisfied with the overall service provided by her and TurboTax.
Date published: 2023-03-02
Rated 5 out of 5 by from Been using turbo tax for decades Makes filing so easy. Affordable and accurate. Look forward to doing my taxes every year
Date published: 2023-03-02
Rated 5 out of 5 by from LOVED THE ONLINE HELP MY EXPERIENCE WAS AWESOME AND THE TAX HELP ONLINE WAS WORTH PAYING FOR. DANI HELPED ME WITH MY RETURN
Date published: 2023-03-02
Rated 4 out of 5 by from Awesome Quick and somewhat painless until this stupid lengthly question
Date published: 2023-03-02
Rated 5 out of 5 by from turbo tax first timer Easy to use and very friendly!! Short time to do also.
Date published: 2023-03-02
Rated 5 out of 5 by from H Nice job turbotax makes things easy to do my taxes
Date published: 2023-03-02
Rated 5 out of 5 by from A definite improvement over last year's TurboTax!! Last year I used the same level of service and was somewhat frustrated with how I was bounced around from specialist to specialist until finally getting one to work my taxes. It took a week or two of going back and forth but they were finally filed correctly. This year was completed in less than 24-hours and I was on the line with the specialist while they prepared the taxes and answered any questions that may help me out. I can offer no higher recommendation for Danielle (my specialist) and the experience this year. I will be a repeat customer next year.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 2776