TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from GEORGIA IS FLAWED Been buying and using Turbo Tax for 20 years. This year the Georgia software is flawed. It makes every company involved in the film industry and consequently cannot file electronically because it classifies every return as a film industry company.
Date published: 2022-04-04
Rated 5 out of 5 by from Super easy and fast to file taxes The guided entries took me step by step through my return. I just had to type in the numbers from the proper documents. It couldn't have been easier. If you have an uncomplicated tax situation, especially with the standard deduction, Turbo Tax couldn't be better.
Date published: 2022-04-04
Rated 5 out of 5 by from Terrific service It was great service and I feel confident in having a good and accurate review
Date published: 2022-04-04
Rated 5 out of 5 by from So easy to use wonderful to have someone who understands how all this is done.
Date published: 2022-04-04
Rated 5 out of 5 by from Fast and EASY! Very fast and easy. I would recommend this to anyone with an easy return. :-)
Date published: 2022-04-04
Rated 3 out of 5 by from Pricing structure not clear, otherwise great. First expert did not respond in weeks. I used full service as it was offered for free but ended up having to pay 250 for the deluxe for a reason I'm not fully sure about. Otherwise, hassle-free and easy to use.
Date published: 2022-04-04
Rated 1 out of 5 by from Final Update issues Final update wouldn't load, making it impossible to file return electronically. Solution was loading program on another computer and transferring previously saved file.
Date published: 2022-04-04
Rated 5 out of 5 by from Great He was great and understanding made it very easy for me.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbo Tax User I've used TT for years. It is still pretty easy to navigate through using the step-by-step option.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbotax Premier 2021 I have always found turbotax products to be exceptional. However, as I have gotten older and my vision has been affected by several maladies, I have found your product visually unacceptable. For example, the small block in the upper left corner that provides the tax due or refund should not be black background and red letters because I could only read the values when my nose was practically up on the screen. Second, the font is too small, which also makes the values difficult to see and read. Please offer an intuitive way to remedy these issues. Finally, the solution is not to have someone sit with me while I do our taxes - I am not feeble I just have sight issues. Thank you for your consideration in these matters.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2776
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from GEORGIA IS FLAWED Been buying and using Turbo Tax for 20 years. This year the Georgia software is flawed. It makes every company involved in the film industry and consequently cannot file electronically because it classifies every return as a film industry company.
Date published: 2022-04-04
Rated 5 out of 5 by from Super easy and fast to file taxes The guided entries took me step by step through my return. I just had to type in the numbers from the proper documents. It couldn't have been easier. If you have an uncomplicated tax situation, especially with the standard deduction, Turbo Tax couldn't be better.
Date published: 2022-04-04
Rated 5 out of 5 by from Terrific service It was great service and I feel confident in having a good and accurate review
Date published: 2022-04-04
Rated 5 out of 5 by from So easy to use wonderful to have someone who understands how all this is done.
Date published: 2022-04-04
Rated 5 out of 5 by from Fast and EASY! Very fast and easy. I would recommend this to anyone with an easy return. :-)
Date published: 2022-04-04
Rated 3 out of 5 by from Pricing structure not clear, otherwise great. First expert did not respond in weeks. I used full service as it was offered for free but ended up having to pay 250 for the deluxe for a reason I'm not fully sure about. Otherwise, hassle-free and easy to use.
Date published: 2022-04-04
Rated 1 out of 5 by from Final Update issues Final update wouldn't load, making it impossible to file return electronically. Solution was loading program on another computer and transferring previously saved file.
Date published: 2022-04-04
Rated 5 out of 5 by from Great He was great and understanding made it very easy for me.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbo Tax User I've used TT for years. It is still pretty easy to navigate through using the step-by-step option.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbotax Premier 2021 I have always found turbotax products to be exceptional. However, as I have gotten older and my vision has been affected by several maladies, I have found your product visually unacceptable. For example, the small block in the upper left corner that provides the tax due or refund should not be black background and red letters because I could only read the values when my nose was practically up on the screen. Second, the font is too small, which also makes the values difficult to see and read. Please offer an intuitive way to remedy these issues. Finally, the solution is not to have someone sit with me while I do our taxes - I am not feeble I just have sight issues. Thank you for your consideration in these matters.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2776