TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Complicated tax year Due to getting remarried and selling an additional house, plus capital losses we needed expert advice to file correctly. Got great service and a larger refund than expected.
Date published: 2022-04-06
Rated 4 out of 5 by from Thank you! Great customer service, for a busy year they have done their best to communicate accordingly.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax rox Quick and easy there was no issues at all. Will use again.
Date published: 2022-04-06
Rated 1 out of 5 by from Terribly priced + Hidden fees +ADs I get that turbo tax went from free file to paid this year but it seems like there is a hidden fee after every section. There also a new add or page demanding I bump up my plan cost every few feet. And after all of that TurboTax has the NERVE to say they're giving me a discount only to tack on another hidden fee that costs more than they took off in the first place. So if I tried to pay with my refund it would charge another $39 as a processing fee. I did my own taxes to save money on going to a guy to do them but at this cost I wound up paying the same if not more than I would've paid him plus saving myself all this headache.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is awesome Use Turbo tax every year, good product and great support when needed
Date published: 2022-04-06
Rated 1 out of 5 by from Expensive First i have to pay you to file,...then i have to pay you to use my credit card. That's ridiculous!!!
Date published: 2022-04-06
Rated 5 out of 5 by from Excellent Tax Software! This has been the best tax software I have used. It's easy,fast & understandable. Guides you thru every step.
Date published: 2022-04-06
Rated 4 out of 5 by from Turbo Tax-Great Great product. Appreciate this service. Thank you.
Date published: 2022-04-06
Rated 4 out of 5 by from Little things I had trouble because I'm single not married and it kept asking me for forms I never encountered
Date published: 2022-04-06
Rated 5 out of 5 by from Very user friendly Walked me through each step. I enjoyed the process
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2772
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Complicated tax year Due to getting remarried and selling an additional house, plus capital losses we needed expert advice to file correctly. Got great service and a larger refund than expected.
Date published: 2022-04-06
Rated 4 out of 5 by from Thank you! Great customer service, for a busy year they have done their best to communicate accordingly.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax rox Quick and easy there was no issues at all. Will use again.
Date published: 2022-04-06
Rated 1 out of 5 by from Terribly priced + Hidden fees +ADs I get that turbo tax went from free file to paid this year but it seems like there is a hidden fee after every section. There also a new add or page demanding I bump up my plan cost every few feet. And after all of that TurboTax has the NERVE to say they're giving me a discount only to tack on another hidden fee that costs more than they took off in the first place. So if I tried to pay with my refund it would charge another $39 as a processing fee. I did my own taxes to save money on going to a guy to do them but at this cost I wound up paying the same if not more than I would've paid him plus saving myself all this headache.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is awesome Use Turbo tax every year, good product and great support when needed
Date published: 2022-04-06
Rated 1 out of 5 by from Expensive First i have to pay you to file,...then i have to pay you to use my credit card. That's ridiculous!!!
Date published: 2022-04-06
Rated 5 out of 5 by from Excellent Tax Software! This has been the best tax software I have used. It's easy,fast & understandable. Guides you thru every step.
Date published: 2022-04-06
Rated 4 out of 5 by from Turbo Tax-Great Great product. Appreciate this service. Thank you.
Date published: 2022-04-06
Rated 4 out of 5 by from Little things I had trouble because I'm single not married and it kept asking me for forms I never encountered
Date published: 2022-04-06
Rated 5 out of 5 by from Very user friendly Walked me through each step. I enjoyed the process
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2772