TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from ANOTHER GREAT RETURN THIS IS MY 12TH TAX SEASON USING TURBO TAX AND EACH YEAR IT GETS EASIER AND EASIER.
Date published: 2022-04-03
Rated 2 out of 5 by from Good assistance but missing key features TurboTax Business is the poor stepchild in the TurboTax family. It's significantly deficient compared to the consumer 1040 version at twice the price. Does not have auto import of investment info so you have to type everything in manually. Does not have a step by step section for 1099-OID. It's missing several state return forms. Support is a bit lacking since most folks you reach are oriented more toward 1040 rather than 1041. Likewise with the online help info. Also, no Macintosh version. This seems obviously designed for tax professionals rather than meremortal business owners, Estate Trustees, or Trust Fiduciaries. It does do all the calculations and allows e-file, which are most helpful and immensely better than manual, but you'd think it would be a better product for the excess price charged.
Date published: 2022-04-03
Rated 4 out of 5 by from Joseph was great The application UX itself left something to be desired however Joseph was great.
Date published: 2022-04-03
Rated 1 out of 5 by from Very frustrating Turbo tax is trying to be too smart for itself. It would not let me be both an officer of the s-corp and have a w-2 from the s-corp.
Date published: 2022-04-03
Rated 5 out of 5 by from Great to use Good and easy to use. I would highly recommend this site
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax I love how fast it now you can do it yourself! Just wish I had somebody let me know I did file it all the way but good thing I double check
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax is easy to use Using Turbo Tax has made filing taxes easy for me and my family
Date published: 2022-04-03
Rated 5 out of 5 by from Best on-line tax program I've used! I have used other on-line tax filing programs, but end up confused and unhappy. TurboTax makes it a breeze with their easy-to-answer questions. TurboTax pricing is also much budget-friendly.
Date published: 2022-04-03
Rated 1 out of 5 by from Incompetency. I have been a long time Turbo Tax user. I was told I would get $25. gift card for referring a friend and she would get 20% discount. She did not so I called customer service and after waiting on the phone for 45 minutes while she called someone to get this resolved she gave me a service code and I thought great this is resolved. When I inserted the service code it did not work. I called back and the man i got on the phone said there was nothing he could do for me. Really!!! I have been a customer for years and you do nothing over a 20% discount for my friend and we will see if I receive a $25 gift card in 30 days for referring her. We shall see. Not very hopeful!!
Date published: 2022-04-03
Rated 1 out of 5 by from Form 709 not available It is unacceptable that form 709 is not only not supported, but not included. There is no possible way for me to file form 709 together with my turbotax return. Having to fill the form manually is disappointing, but OK. However, the form is simply not available in turbotax, that is really unacceptable.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2772
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from ANOTHER GREAT RETURN THIS IS MY 12TH TAX SEASON USING TURBO TAX AND EACH YEAR IT GETS EASIER AND EASIER.
Date published: 2022-04-03
Rated 2 out of 5 by from Good assistance but missing key features TurboTax Business is the poor stepchild in the TurboTax family. It's significantly deficient compared to the consumer 1040 version at twice the price. Does not have auto import of investment info so you have to type everything in manually. Does not have a step by step section for 1099-OID. It's missing several state return forms. Support is a bit lacking since most folks you reach are oriented more toward 1040 rather than 1041. Likewise with the online help info. Also, no Macintosh version. This seems obviously designed for tax professionals rather than meremortal business owners, Estate Trustees, or Trust Fiduciaries. It does do all the calculations and allows e-file, which are most helpful and immensely better than manual, but you'd think it would be a better product for the excess price charged.
Date published: 2022-04-03
Rated 4 out of 5 by from Joseph was great The application UX itself left something to be desired however Joseph was great.
Date published: 2022-04-03
Rated 1 out of 5 by from Very frustrating Turbo tax is trying to be too smart for itself. It would not let me be both an officer of the s-corp and have a w-2 from the s-corp.
Date published: 2022-04-03
Rated 5 out of 5 by from Great to use Good and easy to use. I would highly recommend this site
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax I love how fast it now you can do it yourself! Just wish I had somebody let me know I did file it all the way but good thing I double check
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax is easy to use Using Turbo Tax has made filing taxes easy for me and my family
Date published: 2022-04-03
Rated 5 out of 5 by from Best on-line tax program I've used! I have used other on-line tax filing programs, but end up confused and unhappy. TurboTax makes it a breeze with their easy-to-answer questions. TurboTax pricing is also much budget-friendly.
Date published: 2022-04-03
Rated 1 out of 5 by from Incompetency. I have been a long time Turbo Tax user. I was told I would get $25. gift card for referring a friend and she would get 20% discount. She did not so I called customer service and after waiting on the phone for 45 minutes while she called someone to get this resolved she gave me a service code and I thought great this is resolved. When I inserted the service code it did not work. I called back and the man i got on the phone said there was nothing he could do for me. Really!!! I have been a customer for years and you do nothing over a 20% discount for my friend and we will see if I receive a $25 gift card in 30 days for referring her. We shall see. Not very hopeful!!
Date published: 2022-04-03
Rated 1 out of 5 by from Form 709 not available It is unacceptable that form 709 is not only not supported, but not included. There is no possible way for me to file form 709 together with my turbotax return. Having to fill the form manually is disappointing, but OK. However, the form is simply not available in turbotax, that is really unacceptable.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2772