TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Turbo Tax I did not receive the turbo tax live but I did assist myself this year. The questions became very complicated towards the end but I hope that everything went good.
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax is a helpful source Milton was very very patient and knowledgeable about your products. Very helpful, thank you.
Date published: 2021-05-20
Rated 1 out of 5 by from I've used TurboTax for 8 yrs This is the first time that I've been disappointed in TurboTax. Lots of glitches and issues with the service this year. Though I don't want to leave due to 1 bad year out of 8 good years, this is my money and time that is at stake. If I have issues next year, I will know that it is time to move on.
Date published: 2021-05-20
Rated 5 out of 5 by from Easy to use! Once I had all documentation I needed, it didn't take long to file Federal and State taxes.
Date published: 2021-05-20
Rated 4 out of 5 by from great service I really like this service but if the agi was included for previous years it would be perfect.
Date published: 2021-05-20
Rated 1 out of 5 by from Live I tried to engage with a live person, but was only able to troubleshoot through possible issues. I was also charged $175 when I understood it was only a $50 charge. This isn't the first and hopefully not my last time filing taxes, however, at $175, I may switch tax companies. I'm sorry TurboTax. I wish it had been a better experience.
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax is outstanding fast and easy, saves where you left off, sends reminders
Date published: 2021-05-20
Rated 2 out of 5 by from It's easy, but they upsale you The software was straight forward and easy to use. I don't appreciate the up-selling. They told me that with Deluxe, I would get another tax break. I paid for it and their calculated return did NOT change. At the end they channel you into buying Plus Benefits. There is no apparent out. They website gives bad info. To opt out you have to click continue, then hit I do NOT agree.
Date published: 2021-05-20
Rated 4 out of 5 by from TurboTax Helps Guide You It was easy in comparison to doing this by paper, so I recommend it.
Date published: 2021-05-20
Rated 5 out of 5 by from Love Turbo Tax! Easy to use and quick to walk through. Help features are great!
Date published: 2021-05-20
All TurboTax® Offerings Reviews - Page 278
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax I did not receive the turbo tax live but I did assist myself this year. The questions became very complicated towards the end but I hope that everything went good.
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax is a helpful source Milton was very very patient and knowledgeable about your products. Very helpful, thank you.
Date published: 2021-05-20
Rated 1 out of 5 by from I've used TurboTax for 8 yrs This is the first time that I've been disappointed in TurboTax. Lots of glitches and issues with the service this year. Though I don't want to leave due to 1 bad year out of 8 good years, this is my money and time that is at stake. If I have issues next year, I will know that it is time to move on.
Date published: 2021-05-20
Rated 5 out of 5 by from Easy to use! Once I had all documentation I needed, it didn't take long to file Federal and State taxes.
Date published: 2021-05-20
Rated 4 out of 5 by from great service I really like this service but if the agi was included for previous years it would be perfect.
Date published: 2021-05-20
Rated 1 out of 5 by from Live I tried to engage with a live person, but was only able to troubleshoot through possible issues. I was also charged $175 when I understood it was only a $50 charge. This isn't the first and hopefully not my last time filing taxes, however, at $175, I may switch tax companies. I'm sorry TurboTax. I wish it had been a better experience.
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax is outstanding fast and easy, saves where you left off, sends reminders
Date published: 2021-05-20
Rated 2 out of 5 by from It's easy, but they upsale you The software was straight forward and easy to use. I don't appreciate the up-selling. They told me that with Deluxe, I would get another tax break. I paid for it and their calculated return did NOT change. At the end they channel you into buying Plus Benefits. There is no apparent out. They website gives bad info. To opt out you have to click continue, then hit I do NOT agree.
Date published: 2021-05-20
Rated 4 out of 5 by from TurboTax Helps Guide You It was easy in comparison to doing this by paper, so I recommend it.
Date published: 2021-05-20
Rated 5 out of 5 by from Love Turbo Tax! Easy to use and quick to walk through. Help features are great!
Date published: 2021-05-20
All TurboTax® Offerings Reviews - Page 278