TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
acfr from
OK
Needs to be more open about fees at the beginning. It is not free for most people. And, directions need to be more detailed.
Date published: 2022-04-03
Rated 3 out of 5 by
null from
turbo tax is it
It was confusing and vague. The only positive was that it was better than the alternative.
Date published: 2022-04-03
Rated 4 out of 5 by
JMR2022 from
Seems to be getting worse year after year
More and more I have to use the turbo tax forum to get answers on how to find the correct amount to enter from other forms
Date published: 2022-04-03
Rated 5 out of 5 by
x504para from
awesome chat support
charalayne hooked me right up. took about ten minutes
Date published: 2022-04-03
Rated 1 out of 5 by
Kkfrustrated from
Import didn't work and it's a known problem
Very disappointed in this software! Wouldn't import partners from last year. Contacted Tech Support and was given a work around which took hours and did NOT work. I had to force partners into the software which required me to state that they were new partners. I then had to fix forms manually. Also the state version is not good. Directions tells me to make necessary state adjustments. Why did I pay for a state version if you aren't telling me what adjustments need to be made. Waste of money and COMPLETELY frustrating. I won't even mention the small silly problems...
Date published: 2022-04-03
Rated 5 out of 5 by
Southern user from
great tax filing software
have used this product for about 15 years. enough said!
Date published: 2022-04-03
Rated 5 out of 5 by
ChrisM2022 from
Not easy but there is great help.
I learn a little bit more each year while doing my taxes and talking with your experts.
Date published: 2022-04-03
Rated 4 out of 5 by
DoDan from
Good Experience, Mixed Feelings
TurboTax is very easy to use and help is just a click away. I was, however, disappointed at the end when I found out I had to pay for federal filing. I knew I had to pay for each state filing (2) but thought the federal was going to be free, as advertised. I did get a $15 discount for explaining my confusion on their questionnaire.
Date published: 2022-04-03
Rated 3 out of 5 by
noname01 from
TurboTax is complicated by forcing Intuit
I've used TurboTax for many years, but this year was awful. The forced connection with Intuit's website caused problems with additional passwords and I didn't have confidence in Intuit to now automatically bring over my account information from my bank. Why did TurboTax ruin a good thing?
Date published: 2022-04-03
Rated 4 out of 5 by
Dc2Encrypted from
Mostly Easy to Use
Turbotax saved me money into going to someone to do them for me. If you already know what to have on you and input, turbotax is the way to go.
All TurboTax® Offerings Reviews - Page 2770
Date published: 2022-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
acfr from
OK
Needs to be more open about fees at the beginning. It is not free for most people. And, directions need to be more detailed.
Date published: 2022-04-03
Rated 3 out of 5 by
null from
turbo tax is it
It was confusing and vague. The only positive was that it was better than the alternative.
Date published: 2022-04-03
Rated 4 out of 5 by
JMR2022 from
Seems to be getting worse year after year
More and more I have to use the turbo tax forum to get answers on how to find the correct amount to enter from other forms
Date published: 2022-04-03
Rated 5 out of 5 by
x504para from
awesome chat support
charalayne hooked me right up. took about ten minutes
Date published: 2022-04-03
Rated 1 out of 5 by
Kkfrustrated from
Import didn't work and it's a known problem
Very disappointed in this software! Wouldn't import partners from last year. Contacted Tech Support and was given a work around which took hours and did NOT work. I had to force partners into the software which required me to state that they were new partners. I then had to fix forms manually. Also the state version is not good. Directions tells me to make necessary state adjustments. Why did I pay for a state version if you aren't telling me what adjustments need to be made. Waste of money and COMPLETELY frustrating. I won't even mention the small silly problems...
Date published: 2022-04-03
Rated 5 out of 5 by
Southern user from
great tax filing software
have used this product for about 15 years. enough said!
Date published: 2022-04-03
Rated 5 out of 5 by
ChrisM2022 from
Not easy but there is great help.
I learn a little bit more each year while doing my taxes and talking with your experts.
Date published: 2022-04-03
Rated 4 out of 5 by
DoDan from
Good Experience, Mixed Feelings
TurboTax is very easy to use and help is just a click away. I was, however, disappointed at the end when I found out I had to pay for federal filing. I knew I had to pay for each state filing (2) but thought the federal was going to be free, as advertised. I did get a $15 discount for explaining my confusion on their questionnaire.
Date published: 2022-04-03
Rated 3 out of 5 by
noname01 from
TurboTax is complicated by forcing Intuit
I've used TurboTax for many years, but this year was awful. The forced connection with Intuit's website caused problems with additional passwords and I didn't have confidence in Intuit to now automatically bring over my account information from my bank. Why did TurboTax ruin a good thing?
Date published: 2022-04-03
Rated 4 out of 5 by
Dc2Encrypted from
Mostly Easy to Use
Turbotax saved me money into going to someone to do them for me. If you already know what to have on you and input, turbotax is the way to go.
All TurboTax® Offerings Reviews - Page 2770
Date published: 2022-04-03