TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from buyer be aware they were sued already, make sure you check every single thing before you check out.
Date published: 2023-04-15
Rated 3 out of 5 by from It Is taxes!!! Should be easy. It is expensive. I do not understand why it cost so much. We make less then $50000 and it cost almost $200. Why? Also It is confusing at points. I co uld not claim my Kansas tax reduction because I could not understnd what to do. Also it should be easier then what it is.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Very fast and guided me through everything easily!
Date published: 2023-04-15
Rated 5 out of 5 by from So Simple and FREE This is my first time filing. I don't make a lot of money and as a dependent, it was totally free to do and to e-file.
Date published: 2023-04-15
Rated 5 out of 5 by from TT is awesome. TT is boss, TT is the best..I will great, as usual..Great as usual great as usual. great as usual.
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Tax online I thought this year was much more difficult compared to last couple of years. I was unable to open forms to check items that I had input into my taxes to make sure that I had included all the items and the numbers were correct. At the end after paying (again), I was able to open the forms. When attempting to e-file my state taxes, I was unable to e-file even though I had paid what was owed as stated on the page following the instructions. So I needed to print the state return, good thing I had access a printer. When calling the turbo tax number for assistance...it was very frustrating, as I was on the phone for over 45 mins with the issue not being resolved as to how to input code that I had not to be charged. Only having to call back the next day....I was charged for using Turbo tax online even though I had followed earlier instructions received when calling initially and following the instructions given as I had purchased the program earlier at a much lower price at Costco. Now I need to file a refund request and wait for the funds...ugh!!!!!! Hopefully I will get reimbursed without any more hassles!
Date published: 2023-04-15
Rated 5 out of 5 by from WILLIAM KNOX EASY TO DO. TURBO TAX IS FANTASTIC. WALKS YOU THROUGH STEP BY STEP AND COVERS EVERY ASPECT OF YOUR TAXES.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax Lots of steps but simple to follow. Links to explanations are included throughout for areas that are unclear to the lay person like me :)
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax is helpful and effective. I have used TurboTax for over 20 years. The system was really helpful and effective from the start, and it has gotten progressively better. It also has gotten progressively more expensive! I like the way it organizes the requests for needed information. I wish there were fewer questions about esoteric details, but they may be required by the tax laws and the differences between federal and state rules.
Date published: 2023-04-15
Rated 4 out of 5 by from turbo good simple effective tax software yep its pretty good getting a little pricy but like all things in life they cost more is this enough charicters
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2768
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from buyer be aware they were sued already, make sure you check every single thing before you check out.
Date published: 2023-04-15
Rated 3 out of 5 by from It Is taxes!!! Should be easy. It is expensive. I do not understand why it cost so much. We make less then $50000 and it cost almost $200. Why? Also It is confusing at points. I co uld not claim my Kansas tax reduction because I could not understnd what to do. Also it should be easier then what it is.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Very fast and guided me through everything easily!
Date published: 2023-04-15
Rated 5 out of 5 by from So Simple and FREE This is my first time filing. I don't make a lot of money and as a dependent, it was totally free to do and to e-file.
Date published: 2023-04-15
Rated 5 out of 5 by from TT is awesome. TT is boss, TT is the best..I will great, as usual..Great as usual great as usual. great as usual.
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Tax online I thought this year was much more difficult compared to last couple of years. I was unable to open forms to check items that I had input into my taxes to make sure that I had included all the items and the numbers were correct. At the end after paying (again), I was able to open the forms. When attempting to e-file my state taxes, I was unable to e-file even though I had paid what was owed as stated on the page following the instructions. So I needed to print the state return, good thing I had access a printer. When calling the turbo tax number for assistance...it was very frustrating, as I was on the phone for over 45 mins with the issue not being resolved as to how to input code that I had not to be charged. Only having to call back the next day....I was charged for using Turbo tax online even though I had followed earlier instructions received when calling initially and following the instructions given as I had purchased the program earlier at a much lower price at Costco. Now I need to file a refund request and wait for the funds...ugh!!!!!! Hopefully I will get reimbursed without any more hassles!
Date published: 2023-04-15
Rated 5 out of 5 by from WILLIAM KNOX EASY TO DO. TURBO TAX IS FANTASTIC. WALKS YOU THROUGH STEP BY STEP AND COVERS EVERY ASPECT OF YOUR TAXES.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax Lots of steps but simple to follow. Links to explanations are included throughout for areas that are unclear to the lay person like me :)
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax is helpful and effective. I have used TurboTax for over 20 years. The system was really helpful and effective from the start, and it has gotten progressively better. It also has gotten progressively more expensive! I like the way it organizes the requests for needed information. I wish there were fewer questions about esoteric details, but they may be required by the tax laws and the differences between federal and state rules.
Date published: 2023-04-15
Rated 4 out of 5 by from turbo good simple effective tax software yep its pretty good getting a little pricy but like all things in life they cost more is this enough charicters
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2768