TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Pricier every freaking year They just never stop with the suggested pricier add-ons, and the cost gets more ridiculous every year as more and more free options become available. I wish I would just give up on them, to be honest.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Experience Had a great time using Turbotax! It was easy to use
Date published: 2023-04-14
Rated 3 out of 5 by from Problem Never Resolved EFile rejected based on AGI from 2021 Trubotax return. Called 800 number TT gave advice. Followed advice, rejected again. Other advice - rejected again. Gave up and mailed the return. Not happy.
Date published: 2023-04-14
Rated 5 out of 5 by from My TurboTax Review I like the ease of using the program and also that I can look over my information multiple times to make sure all my information is correct.
Date published: 2023-04-14
Rated 5 out of 5 by from Ease of use makes this outstanding to file Best way to file your taxes. Done in under one hour. Thanks
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax was helpful This was my firs time filing my taxes, and they made it very simple to upload documents and have the information automatically filled in. I plan on using them again next time.
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax is great but more expensive now I have always used turbo tax and I used to use it because it was free. Over the years it seems fees have gotten higher and higher every year but they still market it as free. That part is disappointing.
Date published: 2023-04-14
Rated 4 out of 5 by from Easy stepwise process The only tax software I have ever used since it originally released. Only issue I had was trying file on the page with the billing and card info that it would respond with hit a snag too try again and I would have to reenter data. It took multiple tries before I was able to complete entry. It did not give me a reason for the snag that would have helped.
Date published: 2023-04-14
Rated 1 out of 5 by from Horrible experience - errors that don't exist I had a horrible experience with TurboTax. I kept getting an error that said I claimed a wind and solar carryover credit, which I did not claim. I went through my Federal and State returns numerous times and ensured there was no such claim. I then spoke with four separate agents on the phone - totaling over 1 hour on the phone with TurboTax. The final resolution was to delete my State return and start over. A ridiculous waste of time.
Date published: 2023-04-14
Rated 4 out of 5 by from Easy to Use Turbox Tax is easy to complete, even with more complicated needs. It is great to use it year over year as it keeps much of the information.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2765
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Pricier every freaking year They just never stop with the suggested pricier add-ons, and the cost gets more ridiculous every year as more and more free options become available. I wish I would just give up on them, to be honest.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Experience Had a great time using Turbotax! It was easy to use
Date published: 2023-04-14
Rated 3 out of 5 by from Problem Never Resolved EFile rejected based on AGI from 2021 Trubotax return. Called 800 number TT gave advice. Followed advice, rejected again. Other advice - rejected again. Gave up and mailed the return. Not happy.
Date published: 2023-04-14
Rated 5 out of 5 by from My TurboTax Review I like the ease of using the program and also that I can look over my information multiple times to make sure all my information is correct.
Date published: 2023-04-14
Rated 5 out of 5 by from Ease of use makes this outstanding to file Best way to file your taxes. Done in under one hour. Thanks
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax was helpful This was my firs time filing my taxes, and they made it very simple to upload documents and have the information automatically filled in. I plan on using them again next time.
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax is great but more expensive now I have always used turbo tax and I used to use it because it was free. Over the years it seems fees have gotten higher and higher every year but they still market it as free. That part is disappointing.
Date published: 2023-04-14
Rated 4 out of 5 by from Easy stepwise process The only tax software I have ever used since it originally released. Only issue I had was trying file on the page with the billing and card info that it would respond with hit a snag too try again and I would have to reenter data. It took multiple tries before I was able to complete entry. It did not give me a reason for the snag that would have helped.
Date published: 2023-04-14
Rated 1 out of 5 by from Horrible experience - errors that don't exist I had a horrible experience with TurboTax. I kept getting an error that said I claimed a wind and solar carryover credit, which I did not claim. I went through my Federal and State returns numerous times and ensured there was no such claim. I then spoke with four separate agents on the phone - totaling over 1 hour on the phone with TurboTax. The final resolution was to delete my State return and start over. A ridiculous waste of time.
Date published: 2023-04-14
Rated 4 out of 5 by from Easy to Use Turbox Tax is easy to complete, even with more complicated needs. It is great to use it year over year as it keeps much of the information.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2765