TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Tax return 2021 Our tax professional was very understanding and patient with us! We would fully recommend Turbo tax to anyone else needing tax returns filed !
Date published: 2021-07-06
Rated 4 out of 5 by from Streamlined, but help could use some work Easy to use for most taxes...but when looking for help with special circumstances the live chat isn't very knowledgeable and the automatic help system is worse.
Date published: 2021-07-06
Rated 5 out of 5 by from Very easy to use. TurboTax is very easy to use and they provide all the information you need to file correctly. They also have a great team of people ready to assist if you get stuck.
Date published: 2021-07-06
Rated 5 out of 5 by from I wanted to use turbo tax for free! I should not have to pay a process fee of $40.00. $110.00 should have been fair and reasonable, because I wanted to use your turbo tax for free and was not able to do so.
Date published: 2021-07-06
Rated 5 out of 5 by from So easy This process was so much easier than expected. They really make it simple for you.
Date published: 2021-07-06
Rated 5 out of 5 by from Its aussume Hurd that they was good So I took a chance ..I will always stay with this one ..
Date published: 2021-07-06
Rated 5 out of 5 by from I would recommend turbo tax Explanations for each step was explained in terms easy to understand, always available to answer questions via phone or on line Assisted with missing forms or gave direction on how to obtain forms, assisted step by step. Put mind at ease , reassuring
Date published: 2021-07-06
Rated 4 out of 5 by from Good job Quick and easy thank you I will be back next year for sure
Date published: 2021-07-06
Rated 5 out of 5 by from awesome way to file taxes Easy way to do your taxes with no confusing me.Will definately use this next year.
Date published: 2021-07-06
Rated 1 out of 5 by from Terrible service for e-filing state taxes Turbo Tax is absolutely horrible for e-filing state taxes, would not allow me to file state taxes, even after stated that I had one free e-filing for state, but asking for $25.00 to file state. I even tried to enter payment for e-filing state and takes me through a loop over and over again. What a waste of my money. Turbo Tax is absolutely the worst product on the market for e-filing state taxes. I would not ever recommending purchasing this product to anyone else.
Date published: 2021-07-06
All TurboTax® Offerings Reviews - Page 277
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Tax return 2021 Our tax professional was very understanding and patient with us! We would fully recommend Turbo tax to anyone else needing tax returns filed !
Date published: 2021-07-06
Rated 4 out of 5 by from Streamlined, but help could use some work Easy to use for most taxes...but when looking for help with special circumstances the live chat isn't very knowledgeable and the automatic help system is worse.
Date published: 2021-07-06
Rated 5 out of 5 by from Very easy to use. TurboTax is very easy to use and they provide all the information you need to file correctly. They also have a great team of people ready to assist if you get stuck.
Date published: 2021-07-06
Rated 5 out of 5 by from I wanted to use turbo tax for free! I should not have to pay a process fee of $40.00. $110.00 should have been fair and reasonable, because I wanted to use your turbo tax for free and was not able to do so.
Date published: 2021-07-06
Rated 5 out of 5 by from So easy This process was so much easier than expected. They really make it simple for you.
Date published: 2021-07-06
Rated 5 out of 5 by from Its aussume Hurd that they was good So I took a chance ..I will always stay with this one ..
Date published: 2021-07-06
Rated 5 out of 5 by from I would recommend turbo tax Explanations for each step was explained in terms easy to understand, always available to answer questions via phone or on line Assisted with missing forms or gave direction on how to obtain forms, assisted step by step. Put mind at ease , reassuring
Date published: 2021-07-06
Rated 4 out of 5 by from Good job Quick and easy thank you I will be back next year for sure
Date published: 2021-07-06
Rated 5 out of 5 by from awesome way to file taxes Easy way to do your taxes with no confusing me.Will definately use this next year.
Date published: 2021-07-06
Rated 1 out of 5 by from Terrible service for e-filing state taxes Turbo Tax is absolutely horrible for e-filing state taxes, would not allow me to file state taxes, even after stated that I had one free e-filing for state, but asking for $25.00 to file state. I even tried to enter payment for e-filing state and takes me through a loop over and over again. What a waste of my money. Turbo Tax is absolutely the worst product on the market for e-filing state taxes. I would not ever recommending purchasing this product to anyone else.
Date published: 2021-07-06
All TurboTax® Offerings Reviews - Page 277