TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Nellshanaust from
Hate turbo tax
I will never use turbo tax again. I paid money for help and have not received none. I would rather owe the IRS than use this service again.
Date published: 2022-04-28
Rated 2 out of 5 by
rodeorod from
Update every time I sign on...really?
Why update every time I sign on to work or review? Even checking filed status on 4/28/22. What a waste of time.
Date published: 2022-04-28
Rated 5 out of 5 by
JeffDeS from
Jennifer Rocks!
Jennifer was my preparer, she was timely and thorough in helping complete a very complex tax return. Plan to return next year.
Date published: 2022-04-28
Rated 5 out of 5 by
Bethany p from
I love TurboTax
3rd yr filing with TurboTax, always a great job online and virtual
Date published: 2022-04-28
Rated 5 out of 5 by
DieselDocJosh from
great help from experts
I had an issue filing due to state taxes and the expert helped out tremendously.
Date published: 2022-04-28
Rated 5 out of 5 by
Mikenicknamealreadyused1 from
What a relief!
This was my first time using Turbo Tax and I was pretty intimidated by the whole tax filing process. I tried to do it on my own and I wasn't confident in my math or ability to follow the complex process of filing. Within minutes of creating an account, I was finally making progress. They made filing an extension fast and easy, and I was able to get a sizeable refund, instead of paying additional taxes like I thought.
Date published: 2022-04-28
Rated 3 out of 5 by
Montana Guy from
Getting harder to fill out
State forms not available for filing until weeks after they were available. Very little explanation on pages as to how to proceed. Had to almost be a tax expert ourselves not using most expensive filing option.
Date published: 2022-04-28
Rated 5 out of 5 by
Bird9447 from
Turbo Tax is Great
I did not talk speak to anyone but completing the forms was very easy.
Date published: 2022-04-28
Rated 5 out of 5 by
Jazzyjaybaybaebay from
They truly are here for the people thank you
This is my first time filing an I’m not good with this kinda stuff but you guy made it a lot less scarey
Date published: 2022-04-28
Rated 5 out of 5 by
Halorooster92 from
Annette is Amazing
Annette was of great help. Wildly knowledgeable and helpful throughout.
All TurboTax® Offerings Reviews - Page 277
Date published: 2022-04-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Nellshanaust from
Hate turbo tax
I will never use turbo tax again. I paid money for help and have not received none. I would rather owe the IRS than use this service again.
Date published: 2022-04-28
Rated 2 out of 5 by
rodeorod from
Update every time I sign on...really?
Why update every time I sign on to work or review? Even checking filed status on 4/28/22. What a waste of time.
Date published: 2022-04-28
Rated 5 out of 5 by
JeffDeS from
Jennifer Rocks!
Jennifer was my preparer, she was timely and thorough in helping complete a very complex tax return. Plan to return next year.
Date published: 2022-04-28
Rated 5 out of 5 by
Bethany p from
I love TurboTax
3rd yr filing with TurboTax, always a great job online and virtual
Date published: 2022-04-28
Rated 5 out of 5 by
DieselDocJosh from
great help from experts
I had an issue filing due to state taxes and the expert helped out tremendously.
Date published: 2022-04-28
Rated 5 out of 5 by
Mikenicknamealreadyused1 from
What a relief!
This was my first time using Turbo Tax and I was pretty intimidated by the whole tax filing process. I tried to do it on my own and I wasn't confident in my math or ability to follow the complex process of filing. Within minutes of creating an account, I was finally making progress. They made filing an extension fast and easy, and I was able to get a sizeable refund, instead of paying additional taxes like I thought.
Date published: 2022-04-28
Rated 3 out of 5 by
Montana Guy from
Getting harder to fill out
State forms not available for filing until weeks after they were available. Very little explanation on pages as to how to proceed. Had to almost be a tax expert ourselves not using most expensive filing option.
Date published: 2022-04-28
Rated 5 out of 5 by
Bird9447 from
Turbo Tax is Great
I did not talk speak to anyone but completing the forms was very easy.
Date published: 2022-04-28
Rated 5 out of 5 by
Jazzyjaybaybaebay from
They truly are here for the people thank you
This is my first time filing an I’m not good with this kinda stuff but you guy made it a lot less scarey
Date published: 2022-04-28
Rated 5 out of 5 by
Halorooster92 from
Annette is Amazing
Annette was of great help. Wildly knowledgeable and helpful throughout.
All TurboTax® Offerings Reviews - Page 277
Date published: 2022-04-28