TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Hate turbo tax I will never use turbo tax again. I paid money for help and have not received none. I would rather owe the IRS than use this service again.
Date published: 2022-04-28
Rated 2 out of 5 by from Update every time I sign on...really? Why update every time I sign on to work or review? Even checking filed status on 4/28/22. What a waste of time.
Date published: 2022-04-28
Rated 5 out of 5 by from Jennifer Rocks! Jennifer was my preparer, she was timely and thorough in helping complete a very complex tax return. Plan to return next year.
Date published: 2022-04-28
Rated 5 out of 5 by from I love TurboTax 3rd yr filing with TurboTax, always a great job online and virtual
Date published: 2022-04-28
Rated 5 out of 5 by from great help from experts I had an issue filing due to state taxes and the expert helped out tremendously.
Date published: 2022-04-28
Rated 5 out of 5 by from What a relief! This was my first time using Turbo Tax and I was pretty intimidated by the whole tax filing process. I tried to do it on my own and I wasn't confident in my math or ability to follow the complex process of filing. Within minutes of creating an account, I was finally making progress. They made filing an extension fast and easy, and I was able to get a sizeable refund, instead of paying additional taxes like I thought.
Date published: 2022-04-28
Rated 3 out of 5 by from Getting harder to fill out State forms not available for filing until weeks after they were available. Very little explanation on pages as to how to proceed. Had to almost be a tax expert ourselves not using most expensive filing option.
Date published: 2022-04-28
Rated 5 out of 5 by from Turbo Tax is Great I did not talk speak to anyone but completing the forms was very easy.
Date published: 2022-04-28
Rated 5 out of 5 by from They truly are here for the people thank you This is my first time filing an I’m not good with this kinda stuff but you guy made it a lot less scarey
Date published: 2022-04-28
Rated 5 out of 5 by from Annette is Amazing Annette was of great help. Wildly knowledgeable and helpful throughout.
Date published: 2022-04-28
All TurboTax® Offerings Reviews - Page 277
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Hate turbo tax I will never use turbo tax again. I paid money for help and have not received none. I would rather owe the IRS than use this service again.
Date published: 2022-04-28
Rated 2 out of 5 by from Update every time I sign on...really? Why update every time I sign on to work or review? Even checking filed status on 4/28/22. What a waste of time.
Date published: 2022-04-28
Rated 5 out of 5 by from Jennifer Rocks! Jennifer was my preparer, she was timely and thorough in helping complete a very complex tax return. Plan to return next year.
Date published: 2022-04-28
Rated 5 out of 5 by from I love TurboTax 3rd yr filing with TurboTax, always a great job online and virtual
Date published: 2022-04-28
Rated 5 out of 5 by from great help from experts I had an issue filing due to state taxes and the expert helped out tremendously.
Date published: 2022-04-28
Rated 5 out of 5 by from What a relief! This was my first time using Turbo Tax and I was pretty intimidated by the whole tax filing process. I tried to do it on my own and I wasn't confident in my math or ability to follow the complex process of filing. Within minutes of creating an account, I was finally making progress. They made filing an extension fast and easy, and I was able to get a sizeable refund, instead of paying additional taxes like I thought.
Date published: 2022-04-28
Rated 3 out of 5 by from Getting harder to fill out State forms not available for filing until weeks after they were available. Very little explanation on pages as to how to proceed. Had to almost be a tax expert ourselves not using most expensive filing option.
Date published: 2022-04-28
Rated 5 out of 5 by from Turbo Tax is Great I did not talk speak to anyone but completing the forms was very easy.
Date published: 2022-04-28
Rated 5 out of 5 by from They truly are here for the people thank you This is my first time filing an I’m not good with this kinda stuff but you guy made it a lot less scarey
Date published: 2022-04-28
Rated 5 out of 5 by from Annette is Amazing Annette was of great help. Wildly knowledgeable and helpful throughout.
Date published: 2022-04-28
All TurboTax® Offerings Reviews - Page 277