TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Full service was great but it claimed to be free Mark was excellent helped me through process and very efficiently got my taxes done
Date published: 2022-04-03
Rated 5 out of 5 by from Great Easy to use!! I will use it again. This is a wonderful product.
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax Awesome EASY TO FOLLOW, It gives me peace of mind and I know i won't go wrong. I've been using this for more than 5 years.
Date published: 2022-04-03
Rated 2 out of 5 by from Account inaccuracy After completing my taxes, and paying $140, when I got to the e-file portion, the page said I didn't file with Turbo Tax last year. When I went to my account history, there is my filed and accepted 2020 return - filed via Turbo Tax. However, despite an hour on the phone with Tamia R. - who could not have been more delightful - we couldn't get past the page saying I didn't file last year. I was told I'd have to create a new account (and pay again??) and do my taxes all over again. No, thank you. Instead, I will print them and send them in. Which is fine. My taxes are done. Taxes are bad enough, it's just frustrating to have this inconvenience. If there was a way to verify past taxes (for example, to put in a confirmation number), that would have been supremely helpful.
Date published: 2022-04-03
Rated 5 out of 5 by from Repeat customer! It was fast and easy to use. THis is my 8th year with Turbo Tax. Repeat Customer.
Date published: 2022-04-03
Rated 5 out of 5 by from Awesome Great & easy to use! It was easy to follow w2 & very impressed with the way it asked every detailed question for deductions & gave info as to what full time student is
Date published: 2022-04-03
Rated 5 out of 5 by from So Easy to complete my Taxes. :) Simple questions to answer, took the stress and anxiety away from preparing my taxes.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax You Are The Best I am Long Time User, Its the best Tax Return Program
Date published: 2022-04-03
Rated 1 out of 5 by from Full of bugs long time user without issue, but 2022 is horrible. Full of bugs. Have called support 3 time over an hour each.
Date published: 2022-04-03
Rated 5 out of 5 by from Made a complex return fairly easy. About twice as easy from even 5 years back. The stock profit and loss auto-calculations were a fantastic time saver.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2760
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Full service was great but it claimed to be free Mark was excellent helped me through process and very efficiently got my taxes done
Date published: 2022-04-03
Rated 5 out of 5 by from Great Easy to use!! I will use it again. This is a wonderful product.
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax Awesome EASY TO FOLLOW, It gives me peace of mind and I know i won't go wrong. I've been using this for more than 5 years.
Date published: 2022-04-03
Rated 2 out of 5 by from Account inaccuracy After completing my taxes, and paying $140, when I got to the e-file portion, the page said I didn't file with Turbo Tax last year. When I went to my account history, there is my filed and accepted 2020 return - filed via Turbo Tax. However, despite an hour on the phone with Tamia R. - who could not have been more delightful - we couldn't get past the page saying I didn't file last year. I was told I'd have to create a new account (and pay again??) and do my taxes all over again. No, thank you. Instead, I will print them and send them in. Which is fine. My taxes are done. Taxes are bad enough, it's just frustrating to have this inconvenience. If there was a way to verify past taxes (for example, to put in a confirmation number), that would have been supremely helpful.
Date published: 2022-04-03
Rated 5 out of 5 by from Repeat customer! It was fast and easy to use. THis is my 8th year with Turbo Tax. Repeat Customer.
Date published: 2022-04-03
Rated 5 out of 5 by from Awesome Great & easy to use! It was easy to follow w2 & very impressed with the way it asked every detailed question for deductions & gave info as to what full time student is
Date published: 2022-04-03
Rated 5 out of 5 by from So Easy to complete my Taxes. :) Simple questions to answer, took the stress and anxiety away from preparing my taxes.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax You Are The Best I am Long Time User, Its the best Tax Return Program
Date published: 2022-04-03
Rated 1 out of 5 by from Full of bugs long time user without issue, but 2022 is horrible. Full of bugs. Have called support 3 time over an hour each.
Date published: 2022-04-03
Rated 5 out of 5 by from Made a complex return fairly easy. About twice as easy from even 5 years back. The stock profit and loss auto-calculations were a fantastic time saver.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2760