TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Fees Are a SCAM I've used TurboTax for many years and have recommended it to countless friends and relatives. I won't be using it again next year, nor will I be suggesting it to anyone. The fees are outrageous and predatory. The $40 to pay with your Federal Return was the most upsetting, considering I must have missed it when I first selected it. By the time you're done and ready to submit your return, it's too late to go back and select a different option. After already charging a ridiculous amount for the cheapest filing option (when it used to be free), the $40 add-on was the proverbial icing on the cake. It left a terrible taste in my mouth and I will not be using this product again.
Date published: 2023-04-15
Rated 4 out of 5 by from awesome very prompt service when needed and very helpful and dedicated
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax is awesome! I’ve been using it for years Turbo tax is better than any other tax company, it’s easy to use, easy to understand and you can do it yourself. You get the maximum refund.
Date published: 2023-04-15
Rated 5 out of 5 by from Painless (relatively) As a "baby boomer" I have hated taxes for a very long time..Still do. And I put it off until the last minute..I have been using Turbo Tax for more than 6 years and have recommended to family and friends..Turbo walks you through and makes the whole process as painless as possible..
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Easy TurboTax is intuitive, and easy to get maximum return. I’ve used it for 8 years, and always pleased with outcome.
Date published: 2023-04-15
Rated 3 out of 5 by from TurboTax is awesome, but too expensive It connects to my employers and investment websites and can transfer the tax documents directly.
Date published: 2023-04-15
Rated 2 out of 5 by from Crypto Currency The IRS, Coinbase, and Turbotax need to be clearer on how to report staking and rewards for 1099-MISC if they do not issue a 1099-MISC. Turbotax should offer an explanation. It assumes you received a form. Coinbase indicates they don't issue forms under $600, but you still need to file a 1099-MISC. Turbotax does not even address or acknowledge even though they have a partnership. Address it... likely thousands of customers effected. I would give a 5 rating if not for this.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use Great experience and it was easy to navigate and made you feel at ease.
Date published: 2023-04-15
Rated 1 out of 5 by from Stop Stop lobbying to make us do taxes. Also ditch race mode it's cringe
Date published: 2023-04-15
Rated 5 out of 5 by from Always Reliable Turbotax always covers all necessary details with complete explanations and referrals. I can trust Turbotax to get it right every time.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2759
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Fees Are a SCAM I've used TurboTax for many years and have recommended it to countless friends and relatives. I won't be using it again next year, nor will I be suggesting it to anyone. The fees are outrageous and predatory. The $40 to pay with your Federal Return was the most upsetting, considering I must have missed it when I first selected it. By the time you're done and ready to submit your return, it's too late to go back and select a different option. After already charging a ridiculous amount for the cheapest filing option (when it used to be free), the $40 add-on was the proverbial icing on the cake. It left a terrible taste in my mouth and I will not be using this product again.
Date published: 2023-04-15
Rated 4 out of 5 by from awesome very prompt service when needed and very helpful and dedicated
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax is awesome! I’ve been using it for years Turbo tax is better than any other tax company, it’s easy to use, easy to understand and you can do it yourself. You get the maximum refund.
Date published: 2023-04-15
Rated 5 out of 5 by from Painless (relatively) As a "baby boomer" I have hated taxes for a very long time..Still do. And I put it off until the last minute..I have been using Turbo Tax for more than 6 years and have recommended to family and friends..Turbo walks you through and makes the whole process as painless as possible..
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Easy TurboTax is intuitive, and easy to get maximum return. I’ve used it for 8 years, and always pleased with outcome.
Date published: 2023-04-15
Rated 3 out of 5 by from TurboTax is awesome, but too expensive It connects to my employers and investment websites and can transfer the tax documents directly.
Date published: 2023-04-15
Rated 2 out of 5 by from Crypto Currency The IRS, Coinbase, and Turbotax need to be clearer on how to report staking and rewards for 1099-MISC if they do not issue a 1099-MISC. Turbotax should offer an explanation. It assumes you received a form. Coinbase indicates they don't issue forms under $600, but you still need to file a 1099-MISC. Turbotax does not even address or acknowledge even though they have a partnership. Address it... likely thousands of customers effected. I would give a 5 rating if not for this.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use Great experience and it was easy to navigate and made you feel at ease.
Date published: 2023-04-15
Rated 1 out of 5 by from Stop Stop lobbying to make us do taxes. Also ditch race mode it's cringe
Date published: 2023-04-15
Rated 5 out of 5 by from Always Reliable Turbotax always covers all necessary details with complete explanations and referrals. I can trust Turbotax to get it right every time.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2759