TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from Would like to have our tax preparer as a friend. Other than the fact that he preferred golden retrievers over Australian shepherds, Barry was a gem of a preparer. I know, we are getting old because it seems that the majority of people that we deal with in business are incogitant. So Barry was a breath of fresh air.....an island of excellence in a sea of mediocrity. Can't say enough good things. The right question? 5 stars. Attentive to our concerns? 5 stars, Precise and concise? Have to give him 4 stars on that one because he talked to much about his golden retriever and not enough about our Aussie......just kidding..5 stars. You get the drift.
Date published: 2022-04-06
Rated 4 out of 5 by from Got The Job Done I used a hired tax prep person with this service. It took a little longer than I expected and I did a lot of work organizing and gathering all my itemized deductions in spreadsheets to help my tax prep person. I saw that not all of our itemized deductions were used. So I asked which one's, that way next year I will not waste time recording and gathering those. I specifically wanted to know if my special needs child education expenses were deductible- because they are getting quite expensive- and our public schools in Texas are not adequate enough to teach my special needs child. I actually need to homeschool him. The tax prep person avoided my question. It would have been nice to get a direct answer. That way I can better budget for next year and not spend so liberally, if I can not write off those deductions. I simple answer about what expenses she was able to deduct would have been very helpful to my record keeping for next year- which I believe made my tax preparation easier. Furthermore, I did not make much profit for my daycare Vs. expenses. This is actually making me quit the business because it was such a loss and we were not able to use all of our itemized deductions. And we have no idea which ones were omitted from the return. I kind of think this makes it hard for people to better record keep and budget for the next year when the tax prep person is not open about this part of their tax return. I wonder if it is because they want people to come back next year and not know which deductions to use in case they would try to just use their software and do their taxes on their own. Because the difference in pricing is significant otherwise. But honestly, for people with businesses and several deductions and those who have a little more complicated taxes- a lot of us still want someone else to do this work for us. I think they should communicate a little better about which deductions they used and did not use.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax Review Great thank you for all the help. It was very useful
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax Live is worth it Great experience with Daniel. Super helpful, very professional, easy-going, and especially patient, since I wasn't always prompt with replying to his messages and I had to make some additions I left out after he had finished preparing them. Intuit needs to give him a bonus and a paid vacation.
Date published: 2022-04-06
Rated 5 out of 5 by from Tax return Very simple make some mistake but the site corrected me.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax made preparing & filing my taxes so easy Moizza was very thorough and made preparing/filing so easy. The questions she asked were very straight forward and I was able to get the information she needed to her right away.
Date published: 2022-04-06
Rated 5 out of 5 by from Love TurboTax I've used it for many years, makes the whole process so easy.
Date published: 2022-04-06
Rated 3 out of 5 by from Please allow me to file. stay out of my way don't interfere with me wanting to file. get out of my way, im busy
Date published: 2022-04-06
Rated 4 out of 5 by from could be better I am filing married joint return. Based on my input information, Turbo Tax should be able to tell me in real time if it is better for me to file separate return or not (for example filing joint return, we get this amount. Filing separate I get this amount and my wife get this amount...so I don't have spent time to test both methods.)
Date published: 2022-04-06
Rated 5 out of 5 by from Great service Communication was great and my taxes were done on a timely manner
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2758
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Would like to have our tax preparer as a friend. Other than the fact that he preferred golden retrievers over Australian shepherds, Barry was a gem of a preparer. I know, we are getting old because it seems that the majority of people that we deal with in business are incogitant. So Barry was a breath of fresh air.....an island of excellence in a sea of mediocrity. Can't say enough good things. The right question? 5 stars. Attentive to our concerns? 5 stars, Precise and concise? Have to give him 4 stars on that one because he talked to much about his golden retriever and not enough about our Aussie......just kidding..5 stars. You get the drift.
Date published: 2022-04-06
Rated 4 out of 5 by from Got The Job Done I used a hired tax prep person with this service. It took a little longer than I expected and I did a lot of work organizing and gathering all my itemized deductions in spreadsheets to help my tax prep person. I saw that not all of our itemized deductions were used. So I asked which one's, that way next year I will not waste time recording and gathering those. I specifically wanted to know if my special needs child education expenses were deductible- because they are getting quite expensive- and our public schools in Texas are not adequate enough to teach my special needs child. I actually need to homeschool him. The tax prep person avoided my question. It would have been nice to get a direct answer. That way I can better budget for next year and not spend so liberally, if I can not write off those deductions. I simple answer about what expenses she was able to deduct would have been very helpful to my record keeping for next year- which I believe made my tax preparation easier. Furthermore, I did not make much profit for my daycare Vs. expenses. This is actually making me quit the business because it was such a loss and we were not able to use all of our itemized deductions. And we have no idea which ones were omitted from the return. I kind of think this makes it hard for people to better record keep and budget for the next year when the tax prep person is not open about this part of their tax return. I wonder if it is because they want people to come back next year and not know which deductions to use in case they would try to just use their software and do their taxes on their own. Because the difference in pricing is significant otherwise. But honestly, for people with businesses and several deductions and those who have a little more complicated taxes- a lot of us still want someone else to do this work for us. I think they should communicate a little better about which deductions they used and did not use.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax Review Great thank you for all the help. It was very useful
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax Live is worth it Great experience with Daniel. Super helpful, very professional, easy-going, and especially patient, since I wasn't always prompt with replying to his messages and I had to make some additions I left out after he had finished preparing them. Intuit needs to give him a bonus and a paid vacation.
Date published: 2022-04-06
Rated 5 out of 5 by from Tax return Very simple make some mistake but the site corrected me.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax made preparing & filing my taxes so easy Moizza was very thorough and made preparing/filing so easy. The questions she asked were very straight forward and I was able to get the information she needed to her right away.
Date published: 2022-04-06
Rated 5 out of 5 by from Love TurboTax I've used it for many years, makes the whole process so easy.
Date published: 2022-04-06
Rated 3 out of 5 by from Please allow me to file. stay out of my way don't interfere with me wanting to file. get out of my way, im busy
Date published: 2022-04-06
Rated 4 out of 5 by from could be better I am filing married joint return. Based on my input information, Turbo Tax should be able to tell me in real time if it is better for me to file separate return or not (for example filing joint return, we get this amount. Filing separate I get this amount and my wife get this amount...so I don't have spent time to test both methods.)
Date published: 2022-04-06
Rated 5 out of 5 by from Great service Communication was great and my taxes were done on a timely manner
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2758