TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax was incredibly fast and simple to use I was able to gather and enter all of my information in a couple of hours. TurboTax was able import my previous tax return data. This year, I used the on-line version and I was very satisfied not buying or installing software. This will be my preference going forward.
Date published: 2022-04-09
Rated 2 out of 5 by from Changes Made Using TT More Inconvenient Normally I have high recommendations for TurboTax. This is the first time I have done my mom's taxes (Deluxe version), our business taxes (Business) and our personal taxes (Premier) in three years. The last time I did this, I could install AND KEEP the different versions of TurboTax on my home PC because the version was part of the software name. This year, however, I had to use 3 different devices or uninstall other versions. While there may be legit reasons, I feel it was a bad business decision. That coupled with the Business version only available for Windows and not for Mac, I will seek out other tax preparation methods for 2022 forward.
Date published: 2022-04-09
Rated 2 out of 5 by from turbo tax frustrating fed and state rejected due to ip pin. forgot to enter first time found number for second and third and was again rejected. Now struggling to pay because verification code somes to slow.
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent Product This product was quick and easy. They ask all the questions, you answer them correctly and it is done. Quick and Easy
Date published: 2022-04-09
Rated 5 out of 5 by from perfect for help needed in filing! Very helpful and easy for the not so savvy tax preparer
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome Its a great software and easy to use. It collects the all information and calculate all you tax correctly. Also the e-file was awesome to use.
Date published: 2022-04-09
Rated 5 out of 5 by from my tax expert anthony was amazing everything was real easy and im super happy with my results super easy im telling everyone about turbo tax
Date published: 2022-04-09
Rated 2 out of 5 by from Bloated, upgrade harassment and Kredit Karma TurboTax is littered with landmines I need to continually dodge. If I said no the first time, I'm going to continue to say no. Unless I look too quick and I press the wrong bottom. Last year I had to start the whole process all over again because I accidentally "upgraded". What a shocker but there was no way to undo it. I had to consent at both ends of the tax return process that, no, I do not want Intuit to use my personal tax information in order to advertise even more garbage to me. And enough with Kredit Karma. No, it's not the best way to get my refund. I don't want more crap. I have an ad blocker and it's going absolutely insane with all the stuff it's blocking here. Even more amusing, this survey form has an actual banner warning that I may not even be able to submit this unless I disable my ad blocker. This whole thing is just gross. I know the money is waaaay to good for you guys to resist but all the bloat and harassment AND paying more than I ever have for this invasive experience has convinced me there are definitely better options out there.
Date published: 2022-04-09
Rated 3 out of 5 by from Long time user I like using Tax Software/Applications. I've been a long time user of Turbo Tax. My last few filing have been disappointing. During my income review, using uploaded W-2's the Tax Refund, Turbo Tax estimates at the top is really, really high until the final review where it then drops to nothing. I'm angry at State and Federal policy makers and voters for my high taxes, but I'm disappointed in the false expectation Turbo Tax sets while completing the file.
Date published: 2022-04-09
Rated 4 out of 5 by from awesome harry helped me out.I SHOULD HAVE Used THIS 2020tax year. Jackson Hewitt really messed me up thru my stock transactions
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2757
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was incredibly fast and simple to use I was able to gather and enter all of my information in a couple of hours. TurboTax was able import my previous tax return data. This year, I used the on-line version and I was very satisfied not buying or installing software. This will be my preference going forward.
Date published: 2022-04-09
Rated 2 out of 5 by from Changes Made Using TT More Inconvenient Normally I have high recommendations for TurboTax. This is the first time I have done my mom's taxes (Deluxe version), our business taxes (Business) and our personal taxes (Premier) in three years. The last time I did this, I could install AND KEEP the different versions of TurboTax on my home PC because the version was part of the software name. This year, however, I had to use 3 different devices or uninstall other versions. While there may be legit reasons, I feel it was a bad business decision. That coupled with the Business version only available for Windows and not for Mac, I will seek out other tax preparation methods for 2022 forward.
Date published: 2022-04-09
Rated 2 out of 5 by from turbo tax frustrating fed and state rejected due to ip pin. forgot to enter first time found number for second and third and was again rejected. Now struggling to pay because verification code somes to slow.
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent Product This product was quick and easy. They ask all the questions, you answer them correctly and it is done. Quick and Easy
Date published: 2022-04-09
Rated 5 out of 5 by from perfect for help needed in filing! Very helpful and easy for the not so savvy tax preparer
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome Its a great software and easy to use. It collects the all information and calculate all you tax correctly. Also the e-file was awesome to use.
Date published: 2022-04-09
Rated 5 out of 5 by from my tax expert anthony was amazing everything was real easy and im super happy with my results super easy im telling everyone about turbo tax
Date published: 2022-04-09
Rated 2 out of 5 by from Bloated, upgrade harassment and Kredit Karma TurboTax is littered with landmines I need to continually dodge. If I said no the first time, I'm going to continue to say no. Unless I look too quick and I press the wrong bottom. Last year I had to start the whole process all over again because I accidentally "upgraded". What a shocker but there was no way to undo it. I had to consent at both ends of the tax return process that, no, I do not want Intuit to use my personal tax information in order to advertise even more garbage to me. And enough with Kredit Karma. No, it's not the best way to get my refund. I don't want more crap. I have an ad blocker and it's going absolutely insane with all the stuff it's blocking here. Even more amusing, this survey form has an actual banner warning that I may not even be able to submit this unless I disable my ad blocker. This whole thing is just gross. I know the money is waaaay to good for you guys to resist but all the bloat and harassment AND paying more than I ever have for this invasive experience has convinced me there are definitely better options out there.
Date published: 2022-04-09
Rated 3 out of 5 by from Long time user I like using Tax Software/Applications. I've been a long time user of Turbo Tax. My last few filing have been disappointing. During my income review, using uploaded W-2's the Tax Refund, Turbo Tax estimates at the top is really, really high until the final review where it then drops to nothing. I'm angry at State and Federal policy makers and voters for my high taxes, but I'm disappointed in the false expectation Turbo Tax sets while completing the file.
Date published: 2022-04-09
Rated 4 out of 5 by from awesome harry helped me out.I SHOULD HAVE Used THIS 2020tax year. Jackson Hewitt really messed me up thru my stock transactions
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2757