TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from good refund easy to do but had a surprise fee at the end saying i needed to upgrade to premium unexpectedly so it took away more from my refund to cover that. other than that was the same as last year
Date published: 2023-04-14
Rated 1 out of 5 by from The WORST product & WORST Customer Care The WORST product & WORST Customer Care ever experienced. Also, a cumbersome, worthless website that can't even display ACTUAL TurboTax purchases made & used!
Date published: 2023-04-14
Rated 1 out of 5 by from turbo tax is unfair I just feel that turbo tax forces me into buying extra purchase for filing my taxes like that IRS premium that is just not ok
Date published: 2023-04-14
Rated 5 out of 5 by from Taxes Files Easy TurboTax allows filing to be effortless. You are guided every step of the way. The review after each step boosts my confidence!
Date published: 2023-04-14
Rated 5 out of 5 by from The best company to file Taxes I have consistently been using turbo tax each year and it is the best tax software and I will continue to use it.
Date published: 2023-04-14
Rated 3 out of 5 by from Required way too much editing. not efficient Required way too much editing. not efficient. uploading tax docs not smooth
Date published: 2023-04-14
Rated 3 out of 5 by from Filing was OK I wanted to use the free option but I was unable to.
Date published: 2023-04-14
Rated 5 out of 5 by from Super efficient! I love the new way of uploading your W-2s by taking a picture. It saves a lot of time and is very easy!
Date published: 2023-04-14
Rated 5 out of 5 by from 9 YEARS! I’ve been using TurboTax for 9 years now…. Easy, convenient, helpful, and trustworthy!! I only wish that their fees stay affordable… every year, it seem to increase..
Date published: 2023-04-14
Rated 5 out of 5 by from AWSOME I RECOMMENDDDDDDDDDD IT so much easier thank you so much
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2757
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good refund easy to do but had a surprise fee at the end saying i needed to upgrade to premium unexpectedly so it took away more from my refund to cover that. other than that was the same as last year
Date published: 2023-04-14
Rated 1 out of 5 by from The WORST product & WORST Customer Care The WORST product & WORST Customer Care ever experienced. Also, a cumbersome, worthless website that can't even display ACTUAL TurboTax purchases made & used!
Date published: 2023-04-14
Rated 1 out of 5 by from turbo tax is unfair I just feel that turbo tax forces me into buying extra purchase for filing my taxes like that IRS premium that is just not ok
Date published: 2023-04-14
Rated 5 out of 5 by from Taxes Files Easy TurboTax allows filing to be effortless. You are guided every step of the way. The review after each step boosts my confidence!
Date published: 2023-04-14
Rated 5 out of 5 by from The best company to file Taxes I have consistently been using turbo tax each year and it is the best tax software and I will continue to use it.
Date published: 2023-04-14
Rated 3 out of 5 by from Required way too much editing. not efficient Required way too much editing. not efficient. uploading tax docs not smooth
Date published: 2023-04-14
Rated 3 out of 5 by from Filing was OK I wanted to use the free option but I was unable to.
Date published: 2023-04-14
Rated 5 out of 5 by from Super efficient! I love the new way of uploading your W-2s by taking a picture. It saves a lot of time and is very easy!
Date published: 2023-04-14
Rated 5 out of 5 by from 9 YEARS! I’ve been using TurboTax for 9 years now…. Easy, convenient, helpful, and trustworthy!! I only wish that their fees stay affordable… every year, it seem to increase..
Date published: 2023-04-14
Rated 5 out of 5 by from AWSOME I RECOMMENDDDDDDDDDD IT so much easier thank you so much
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2757