TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great product easy to understand and use easy to use great product would recommend it to everyone
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax is awesome! Easy to use. Been filing electronically with Turbo tax last four years.
Date published: 2021-04-21
Rated 4 out of 5 by from Loved it Easy to use even for a novice computer user. Highly recommended.
Date published: 2021-04-21
Rated 2 out of 5 by from full disclosure So the software is great in my opinion, but where it gets tricky, is when you are close to finished and youre asked to pay more for other services, thats what i dont like. I dont like paying more than i have to, to get something extra. This is taxes and i shouldnt pay more for having a house and other things that people should have or invest in. It just makes me mad when i had paid for extra services with turbotax and i was still audited and then i didnt get my refund back until a year later because turbotax didnt fix issues that should not have been so hard to fix. Will see how this years taxes go at the minimum paid this time around.
Date published: 2021-04-21
Rated 4 out of 5 by from Turbo Tax - Considtently Good TurboTax continues to be a good product. One unclear item was the need to click on a pencil to edit income detail. Tamika did an outstanding job of helping me through that on the telephone.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is Awesome!!! Very straight forward! First time filing my own taxes and I couldn't be happier!
Date published: 2021-04-21
Rated 5 out of 5 by from TURBO TAX IS GREAT EVERYTHINH WENT SMOOTHLY VERY EASY PROGRAM GREAT PRIVACY
Date published: 2021-04-21
Rated 5 out of 5 by from HELPFUL and easy to follow very helpful will recommend taking longer to do review than taxes
Date published: 2021-04-21
Rated 1 out of 5 by from More issues! After almost 20 years of using TurboTax and being very happy with it, this year was a complete mess! It would not transfer my 2019 info into my 2020 tax paperwork. The reason seemed to be that it would not let me log into my TurboTax Account. It would not accept my password. What a time trying to get all of the info into the tax progeram. I was using Home and Business CD.
Date published: 2021-04-21
Rated 1 out of 5 by from TERRIBLE! AFTER ALL THESE YEARS I have filed with TT for over 10 years once I learned how to do my own taxes and having helped several friends and family. I have always had an easy and pleasant experience. this year there was a glitch for 1099-NEC which caused delay in my return, no refund, and amounts to differ! All around bad experience. I will be hiring a CPA next year.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2756
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great product easy to understand and use easy to use great product would recommend it to everyone
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax is awesome! Easy to use. Been filing electronically with Turbo tax last four years.
Date published: 2021-04-21
Rated 4 out of 5 by from Loved it Easy to use even for a novice computer user. Highly recommended.
Date published: 2021-04-21
Rated 2 out of 5 by from full disclosure So the software is great in my opinion, but where it gets tricky, is when you are close to finished and youre asked to pay more for other services, thats what i dont like. I dont like paying more than i have to, to get something extra. This is taxes and i shouldnt pay more for having a house and other things that people should have or invest in. It just makes me mad when i had paid for extra services with turbotax and i was still audited and then i didnt get my refund back until a year later because turbotax didnt fix issues that should not have been so hard to fix. Will see how this years taxes go at the minimum paid this time around.
Date published: 2021-04-21
Rated 4 out of 5 by from Turbo Tax - Considtently Good TurboTax continues to be a good product. One unclear item was the need to click on a pencil to edit income detail. Tamika did an outstanding job of helping me through that on the telephone.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is Awesome!!! Very straight forward! First time filing my own taxes and I couldn't be happier!
Date published: 2021-04-21
Rated 5 out of 5 by from TURBO TAX IS GREAT EVERYTHINH WENT SMOOTHLY VERY EASY PROGRAM GREAT PRIVACY
Date published: 2021-04-21
Rated 5 out of 5 by from HELPFUL and easy to follow very helpful will recommend taking longer to do review than taxes
Date published: 2021-04-21
Rated 1 out of 5 by from More issues! After almost 20 years of using TurboTax and being very happy with it, this year was a complete mess! It would not transfer my 2019 info into my 2020 tax paperwork. The reason seemed to be that it would not let me log into my TurboTax Account. It would not accept my password. What a time trying to get all of the info into the tax progeram. I was using Home and Business CD.
Date published: 2021-04-21
Rated 1 out of 5 by from TERRIBLE! AFTER ALL THESE YEARS I have filed with TT for over 10 years once I learned how to do my own taxes and having helped several friends and family. I have always had an easy and pleasant experience. this year there was a glitch for 1099-NEC which caused delay in my return, no refund, and amounts to differ! All around bad experience. I will be hiring a CPA next year.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2756