TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very user friendly! Turbo tax makes it so easy to do our business taxes, making sure we don't miss anything or skip any important information or forms.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax - thorough and complete Year over year the Turbo Tax experience becomes easier and faster to complete.
Date published: 2022-04-09
Rated 2 out of 5 by from Dumbed down cloud version! The cloud version is missing features that used to make this program invaluable in the past. Specifically features like bookmarking inputs, being able to preview actual federal and state forms. The actual forms are now blocked behind a paywall and you can't see them until you pay for the product, which is incidentally the same time you are submitting your returns. I know from experience that Turbotax makes assumptions and often leaves blank blocks that I think should be filled in, or doesn't remove all the information I entered as a test to see what my best tax return situation would be. When entering dependents information to test if I should claim them, I have found remnants of that information left on forms after I removed them. This is why I want to be able to see the forms before submitting. While I used to appreciate using this product and bought it's DVD every year for the last decade, I will be avoiding the cloud based version of Turbotax in the future.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is great! Makes filing your taxes easy, step by step instructions
Date published: 2022-04-09
Rated 5 out of 5 by from 100% Satisfaction I have used Turbo Tax since 2014 and am happy with the detail that it provides, Turbo Tax has made an Independent Taxpayer/Preparer out of me!
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to use. Guidance through the program is better than last year by identifying that the standard deduction is the better option earlier in the process!
Date published: 2022-04-09
Rated 4 out of 5 by from It was easy to use Had a great experience. Marty was great, though I had little communication with him. I'm sure he knows all tax breaks I could receive, however.
Date published: 2022-04-09
Rated 4 out of 5 by from Still a great product, just one annoying bug TurboTax has been a tremendous help to me for years now. I tried a competitor's software a few years ago, and it definitely wasn't as good (it didn't handle my employer's Railroad Retirement W-2 items well at all). There's just one problem I have: My employer leaves Box 16 of my W-2 blank for the state where I live. (I work in a different state.) I've called them about this, and they insist it's not required. TurboTax allows me to leave that box blank when entering my W-2 information, but at the end when I try to E-file my taxes, TurboTax won't do it until I fill that box in. I've had to mail in my federal taxes for the past two years because of this.
Date published: 2022-04-09
Rated 1 out of 5 by from Horrible After paying for the software that said included the e-file for state and federal, I was then asked and charged again for it. I had to pay double, I will never use the product again and don't recommend this product, unless you want to pay double for it.
Date published: 2022-04-09
Rated 5 out of 5 by from Quick and easy Thorough and simple and only took a few hours to complete
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2753
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very user friendly! Turbo tax makes it so easy to do our business taxes, making sure we don't miss anything or skip any important information or forms.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax - thorough and complete Year over year the Turbo Tax experience becomes easier and faster to complete.
Date published: 2022-04-09
Rated 2 out of 5 by from Dumbed down cloud version! The cloud version is missing features that used to make this program invaluable in the past. Specifically features like bookmarking inputs, being able to preview actual federal and state forms. The actual forms are now blocked behind a paywall and you can't see them until you pay for the product, which is incidentally the same time you are submitting your returns. I know from experience that Turbotax makes assumptions and often leaves blank blocks that I think should be filled in, or doesn't remove all the information I entered as a test to see what my best tax return situation would be. When entering dependents information to test if I should claim them, I have found remnants of that information left on forms after I removed them. This is why I want to be able to see the forms before submitting. While I used to appreciate using this product and bought it's DVD every year for the last decade, I will be avoiding the cloud based version of Turbotax in the future.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is great! Makes filing your taxes easy, step by step instructions
Date published: 2022-04-09
Rated 5 out of 5 by from 100% Satisfaction I have used Turbo Tax since 2014 and am happy with the detail that it provides, Turbo Tax has made an Independent Taxpayer/Preparer out of me!
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to use. Guidance through the program is better than last year by identifying that the standard deduction is the better option earlier in the process!
Date published: 2022-04-09
Rated 4 out of 5 by from It was easy to use Had a great experience. Marty was great, though I had little communication with him. I'm sure he knows all tax breaks I could receive, however.
Date published: 2022-04-09
Rated 4 out of 5 by from Still a great product, just one annoying bug TurboTax has been a tremendous help to me for years now. I tried a competitor's software a few years ago, and it definitely wasn't as good (it didn't handle my employer's Railroad Retirement W-2 items well at all). There's just one problem I have: My employer leaves Box 16 of my W-2 blank for the state where I live. (I work in a different state.) I've called them about this, and they insist it's not required. TurboTax allows me to leave that box blank when entering my W-2 information, but at the end when I try to E-file my taxes, TurboTax won't do it until I fill that box in. I've had to mail in my federal taxes for the past two years because of this.
Date published: 2022-04-09
Rated 1 out of 5 by from Horrible After paying for the software that said included the e-file for state and federal, I was then asked and charged again for it. I had to pay double, I will never use the product again and don't recommend this product, unless you want to pay double for it.
Date published: 2022-04-09
Rated 5 out of 5 by from Quick and easy Thorough and simple and only took a few hours to complete
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2753