TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax never fails to disappoint The most annoying feature is the requirement to install updates before you can go back to a return. Second most annoying is the number of updates that are made and they never stop all year long. Even if I open a prior year, I have to update the program. Deluxe product is misrepresented regarding free efiles. I can efile my free state for free but I have to pay to efile a second state which I purchased. Less help is available when working from the forms. In past years, you would click on a section of the tax form and could read an explanation of what it was for. I made my Federal tax payment through the program, but there was no form or receipt to print.
Date published: 2021-04-22
Rated 4 out of 5 by from You Cover All The Bases It all went well; although at the end I saw a Charge that Wasn't discussed Nor Explained. I'm still confused as to why you Charged me 40.00 when your service is Free?!
Date published: 2021-04-22
Rated 4 out of 5 by from okay The experience was okay and walked me through the return
Date published: 2021-04-22
Rated 5 out of 5 by from TurboTax is easy to use I've been using TurboTax for years. The guide me steps are very easy to use and the electronic filing is seamless. Great Product
Date published: 2021-04-22
Rated 5 out of 5 by from Amazing!! Super easy and helpful!! Had a great time every year filling with them!
Date published: 2021-04-22
Rated 5 out of 5 by from Turbotax is the best It was very easy step by step no o complaints and is worth it
Date published: 2021-04-22
Rated 1 out of 5 by from Great for federal... Great for federal, but disappointed that state was and extra charge and that I wasn't aware that my state wasn't even available until I tried to actually buy it. It would be nice to know this even before the purchase of the product.
Date published: 2021-04-22
Rated 1 out of 5 by from Trash Trash. Will not use again next year. Paid $100 to do my own taxes.
Date published: 2021-04-22
Rated 5 out of 5 by from Awesome My experience with Turbotax was/is Great, I must say. Thank You Turbotax
Date published: 2021-04-22
Rated 5 out of 5 by from Thanks Turbo Tax My taxes were done by Tracy she was very professional responded very quickly to all my messages and chat . She took the time out to really help me understand everything about my return . I am extremely happy I chose turbo tax live . Thanks Tracy, and Turbo Tax I will be using Turbo Tax again next year .
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2752
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax never fails to disappoint The most annoying feature is the requirement to install updates before you can go back to a return. Second most annoying is the number of updates that are made and they never stop all year long. Even if I open a prior year, I have to update the program. Deluxe product is misrepresented regarding free efiles. I can efile my free state for free but I have to pay to efile a second state which I purchased. Less help is available when working from the forms. In past years, you would click on a section of the tax form and could read an explanation of what it was for. I made my Federal tax payment through the program, but there was no form or receipt to print.
Date published: 2021-04-22
Rated 4 out of 5 by from You Cover All The Bases It all went well; although at the end I saw a Charge that Wasn't discussed Nor Explained. I'm still confused as to why you Charged me 40.00 when your service is Free?!
Date published: 2021-04-22
Rated 4 out of 5 by from okay The experience was okay and walked me through the return
Date published: 2021-04-22
Rated 5 out of 5 by from TurboTax is easy to use I've been using TurboTax for years. The guide me steps are very easy to use and the electronic filing is seamless. Great Product
Date published: 2021-04-22
Rated 5 out of 5 by from Amazing!! Super easy and helpful!! Had a great time every year filling with them!
Date published: 2021-04-22
Rated 5 out of 5 by from Turbotax is the best It was very easy step by step no o complaints and is worth it
Date published: 2021-04-22
Rated 1 out of 5 by from Great for federal... Great for federal, but disappointed that state was and extra charge and that I wasn't aware that my state wasn't even available until I tried to actually buy it. It would be nice to know this even before the purchase of the product.
Date published: 2021-04-22
Rated 1 out of 5 by from Trash Trash. Will not use again next year. Paid $100 to do my own taxes.
Date published: 2021-04-22
Rated 5 out of 5 by from Awesome My experience with Turbotax was/is Great, I must say. Thank You Turbotax
Date published: 2021-04-22
Rated 5 out of 5 by from Thanks Turbo Tax My taxes were done by Tracy she was very professional responded very quickly to all my messages and chat . She took the time out to really help me understand everything about my return . I am extremely happy I chose turbo tax live . Thanks Tracy, and Turbo Tax I will be using Turbo Tax again next year .
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2752