TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Sold After First Use! After all these years paying our CPA to prepare our taxes & spending a lot of money to do so, I feel a little foolish that I didn't try Turbo Tax years ago. It was easy as following the prompts and plugging in the information. Our CPA is a very nice guy--I'll miss seeing him.
Date published: 2022-04-07
Rated 4 out of 5 by from Love the improvements This was such an easy process less cumbersome then previous years. Love the interfaces with other institutions.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbotax experience Edward was great and did everything we asked in a timely matter
Date published: 2022-04-07
Rated 5 out of 5 by from Fantastic Cost about 100x what I thought it cost, I ended up owing over 1k dollars when I barley made 30k
Date published: 2022-04-07
Rated 5 out of 5 by from More than I expectedly Your team was very helpful. Smart about my questions.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax makes it easy to file your taxes This is my third time if not mistaken doing my taxes with Turbotax. It sort of gives you independence when you complete it yourself and don't have to pay or rely on someone else to do it for you.
Date published: 2022-04-07
Rated 5 out of 5 by from Good experience I made a mistake in typing my form. The Turbo representative found the error. She was easy to work with.
Date published: 2022-04-07
Rated 1 out of 5 by from Beyond disappointed We have used turbo tax for years now and this is the second year we had used turbo tax live full service. Worst mistake we have made. This year the expert I had missed $38k in income and it went through QC and they missed it too. I was basically told it was my fault that I uploaded documents together… this was a professional who had 25 years experience?! We almost filed and would’ve had a mess on our hands if I hadn’t caught that massive error. A few issues with Him like this and I wasn't comfortable paying the amount I was told when I had found the errors in our return… that’s turbo tax experts job. Not worth the stress it caused me. Also virtually impossible to get in contact with anyone besides the tax expert..
Date published: 2022-04-07
Rated 5 out of 5 by from Great Product Simple questionnaire to follow in filing your tax.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax was great! Very professional, prompt in preparation and answering questions.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2752
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Sold After First Use! After all these years paying our CPA to prepare our taxes & spending a lot of money to do so, I feel a little foolish that I didn't try Turbo Tax years ago. It was easy as following the prompts and plugging in the information. Our CPA is a very nice guy--I'll miss seeing him.
Date published: 2022-04-07
Rated 4 out of 5 by from Love the improvements This was such an easy process less cumbersome then previous years. Love the interfaces with other institutions.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbotax experience Edward was great and did everything we asked in a timely matter
Date published: 2022-04-07
Rated 5 out of 5 by from Fantastic Cost about 100x what I thought it cost, I ended up owing over 1k dollars when I barley made 30k
Date published: 2022-04-07
Rated 5 out of 5 by from More than I expectedly Your team was very helpful. Smart about my questions.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax makes it easy to file your taxes This is my third time if not mistaken doing my taxes with Turbotax. It sort of gives you independence when you complete it yourself and don't have to pay or rely on someone else to do it for you.
Date published: 2022-04-07
Rated 5 out of 5 by from Good experience I made a mistake in typing my form. The Turbo representative found the error. She was easy to work with.
Date published: 2022-04-07
Rated 1 out of 5 by from Beyond disappointed We have used turbo tax for years now and this is the second year we had used turbo tax live full service. Worst mistake we have made. This year the expert I had missed $38k in income and it went through QC and they missed it too. I was basically told it was my fault that I uploaded documents together… this was a professional who had 25 years experience?! We almost filed and would’ve had a mess on our hands if I hadn’t caught that massive error. A few issues with Him like this and I wasn't comfortable paying the amount I was told when I had found the errors in our return… that’s turbo tax experts job. Not worth the stress it caused me. Also virtually impossible to get in contact with anyone besides the tax expert..
Date published: 2022-04-07
Rated 5 out of 5 by from Great Product Simple questionnaire to follow in filing your tax.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax was great! Very professional, prompt in preparation and answering questions.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2752