TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Simple and Fast, Barely had to do work My employers were already plugged in with Turbo Tax, so I didn't have to spend an hour inputting my amounts. The broad, general questions they ask at the start of the filing really helped me out. I don't really care for doing taxes, I lead a simple life with simple jobs, and I don't need every last penny I would *technically* earn, I just wanted something easy, and as long as it looks like what I should've earned, I'm happy. This was better than other services I've used before.
Date published: 2022-04-09
Rated 5 out of 5 by from Great experence Very easy to use. Used Turbo Tax for many years and has been great! Thanks!
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax works Great TurboTax has stepped me through the process for many years now. While I might not get every dime back because I don't know all the detailed tax strategies, saving the $250 dollars that a tax preparation business charges and keeping my financial business private is worth it.
Date published: 2022-04-09
Rated 5 out of 5 by from So simple! Very straightforward and easy to use... highly recommended
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax perfectly suit my needs Easy to understand and research if/when I don't....
Date published: 2022-04-09
Rated 4 out of 5 by from Good and reliable Happy overall, but would prefer easier access to scroll to actual forms. Also questionable security.
Date published: 2022-04-09
Rated 5 out of 5 by from it works It was very easy to do. Things throughout the process were very easy and it did what i needed it to do.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo tax needs to fix issues with 1099Q/1098T I've been using Turbo Tax for 10 yrs and over time my returns have become more complex. This year I encountered an issue where Turbo Tax overcalculated my federal taxes because I was over the limit for the AOTC credit. I had 529 withdrawals that were less than my tuition expenses so none of the 529 withdrawals should be taxable. But it didn't account for that because I was over the AOTC credit. If I hadn't asked a CPA to look at my return, I wouldn't have known this. Once discovered, I went to the Turbo Tax community and saw that others have had this issue and the answer was to not enter the 1099Q and just save the records that show the 1098T is greater than the 1099Q. Turbo Tax should have a better way to account for this issue. I'm now concerned that there are other missed over the decade I have been using this product.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax Is Great Awesome app- easy to use and accurate. This is my second year using Turbo Tax and I will be using the app again.
Date published: 2022-04-09
Rated 4 out of 5 by from good enough having to select "not now" for the free version is misleading
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2751
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Simple and Fast, Barely had to do work My employers were already plugged in with Turbo Tax, so I didn't have to spend an hour inputting my amounts. The broad, general questions they ask at the start of the filing really helped me out. I don't really care for doing taxes, I lead a simple life with simple jobs, and I don't need every last penny I would *technically* earn, I just wanted something easy, and as long as it looks like what I should've earned, I'm happy. This was better than other services I've used before.
Date published: 2022-04-09
Rated 5 out of 5 by from Great experence Very easy to use. Used Turbo Tax for many years and has been great! Thanks!
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax works Great TurboTax has stepped me through the process for many years now. While I might not get every dime back because I don't know all the detailed tax strategies, saving the $250 dollars that a tax preparation business charges and keeping my financial business private is worth it.
Date published: 2022-04-09
Rated 5 out of 5 by from So simple! Very straightforward and easy to use... highly recommended
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax perfectly suit my needs Easy to understand and research if/when I don't....
Date published: 2022-04-09
Rated 4 out of 5 by from Good and reliable Happy overall, but would prefer easier access to scroll to actual forms. Also questionable security.
Date published: 2022-04-09
Rated 5 out of 5 by from it works It was very easy to do. Things throughout the process were very easy and it did what i needed it to do.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo tax needs to fix issues with 1099Q/1098T I've been using Turbo Tax for 10 yrs and over time my returns have become more complex. This year I encountered an issue where Turbo Tax overcalculated my federal taxes because I was over the limit for the AOTC credit. I had 529 withdrawals that were less than my tuition expenses so none of the 529 withdrawals should be taxable. But it didn't account for that because I was over the AOTC credit. If I hadn't asked a CPA to look at my return, I wouldn't have known this. Once discovered, I went to the Turbo Tax community and saw that others have had this issue and the answer was to not enter the 1099Q and just save the records that show the 1098T is greater than the 1099Q. Turbo Tax should have a better way to account for this issue. I'm now concerned that there are other missed over the decade I have been using this product.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax Is Great Awesome app- easy to use and accurate. This is my second year using Turbo Tax and I will be using the app again.
Date published: 2022-04-09
Rated 4 out of 5 by from good enough having to select "not now" for the free version is misleading
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2751