TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy multi year use I love the ease with information from previous year imported.
Date published: 2021-05-18
Rated 5 out of 5 by from Myasthenia and easy I’ve been using turbo tax for 15 years. They give clear instructions a d are competitively priced.
Date published: 2021-05-18
Rated 4 out of 5 by from Awsome fine everything was fine that's all I have to say.
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax was Great, but Filing State Was Not TurboTax Premier was great for entering all of our tax information. I would have given an overall Excellent rating if there had not been problems filing the State return. Filing the Federal return was straight forward, as usual. This year I was willing to pay the $25 to e-file the State return also, but the TurboTax program could never get me to a place where I could pay the $25 for the State e-file. After multiple tries I ended up printing and mailing the State return. My suggestion is to include the price for one State e-file in the purchase price of the product.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is awsome Didnt need to engage with anyone Turbo Tax is great
Date published: 2021-05-18
Rated 4 out of 5 by from Loved how easy Turbo Tax made it to do my taxes It was a great experience to use Turbo Tax for my taxes
Date published: 2021-05-18
Rated 5 out of 5 by from I've used it for years If you've gathered your information for a tax preparer, then why not enter it yourself and save the money? I'm a 57 year-old woman who has used the various versions of TurboTax to do our family taxes for 27 years. I tried another product once years ago. That product was thrown in the trash and replaced with TurboTax.
Date published: 2021-05-18
Rated 3 out of 5 by from It's OK but it has bugs. I made it to the end of the return and was ready to file by the deadline but TurboTax wouldn't process my credit card payment when I logged into my account. I wasted 30 minutes trying to process the payment. I finally got the payment to go through and was able to file my taxes by signing in as a guest 20 minutes after the deadline.....
Date published: 2021-05-18
Rated 3 out of 5 by from Was my favorite program Could not import my previous tax return that I used on my MAC last year. Couldn't buy the discounted program from my bank and use it with my current account, and the price has gone way up for the program and submitting it electronically. Will be looking for another way to file next year that is less expensive and just as reliable. Which is sad, as I loved this program for the last 10 years.
Date published: 2021-05-18
Rated 1 out of 5 by from hate it It was very difficult to change information, I had to start over several times in order to change simple information. Then it tried to charge me 40 more dollars after asking to use my federal returns, then I decided not to and I had to completely start over. Very frustrating and don't want to use again.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 276
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy multi year use I love the ease with information from previous year imported.
Date published: 2021-05-18
Rated 5 out of 5 by from Myasthenia and easy I’ve been using turbo tax for 15 years. They give clear instructions a d are competitively priced.
Date published: 2021-05-18
Rated 4 out of 5 by from Awsome fine everything was fine that's all I have to say.
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax was Great, but Filing State Was Not TurboTax Premier was great for entering all of our tax information. I would have given an overall Excellent rating if there had not been problems filing the State return. Filing the Federal return was straight forward, as usual. This year I was willing to pay the $25 to e-file the State return also, but the TurboTax program could never get me to a place where I could pay the $25 for the State e-file. After multiple tries I ended up printing and mailing the State return. My suggestion is to include the price for one State e-file in the purchase price of the product.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is awsome Didnt need to engage with anyone Turbo Tax is great
Date published: 2021-05-18
Rated 4 out of 5 by from Loved how easy Turbo Tax made it to do my taxes It was a great experience to use Turbo Tax for my taxes
Date published: 2021-05-18
Rated 5 out of 5 by from I've used it for years If you've gathered your information for a tax preparer, then why not enter it yourself and save the money? I'm a 57 year-old woman who has used the various versions of TurboTax to do our family taxes for 27 years. I tried another product once years ago. That product was thrown in the trash and replaced with TurboTax.
Date published: 2021-05-18
Rated 3 out of 5 by from It's OK but it has bugs. I made it to the end of the return and was ready to file by the deadline but TurboTax wouldn't process my credit card payment when I logged into my account. I wasted 30 minutes trying to process the payment. I finally got the payment to go through and was able to file my taxes by signing in as a guest 20 minutes after the deadline.....
Date published: 2021-05-18
Rated 3 out of 5 by from Was my favorite program Could not import my previous tax return that I used on my MAC last year. Couldn't buy the discounted program from my bank and use it with my current account, and the price has gone way up for the program and submitting it electronically. Will be looking for another way to file next year that is less expensive and just as reliable. Which is sad, as I loved this program for the last 10 years.
Date published: 2021-05-18
Rated 1 out of 5 by from hate it It was very difficult to change information, I had to start over several times in order to change simple information. Then it tried to charge me 40 more dollars after asking to use my federal returns, then I decided not to and I had to completely start over. Very frustrating and don't want to use again.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 276