TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from T.T. is difficult for US citizens working abroad Turbo Tax is difficult to fill in the appropriate information for US citizens working abroad because the financial terms are different and the software will not allow the units to be accepted into the required fields. (For example : EIN is not the term used in London. It is Employer Paye Reference.Turbo Tax will not allow that number configuration to be accepted. So, we have to file by snail mail.
Date published: 2021-04-06
Rated 1 out of 5 by from over priced and 4 last 2 years my taxes reject customer service are nice people just program is too flawed and difficult to try and fix and wa714y over priced for nothing
Date published: 2021-04-06
Rated 5 out of 5 by from Use Friendly - Sixth Year In A Row Filing Relatively easy to use. Was able to file my return in about one hour. Recommended if you do not have copious amounts of paperwork to complete with your taxes. Even if you do, I am sure TurboTax would work well
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is so easy! Loved this site! So easy to follow the steps! Will use again!
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is unbelievable It is so easy that it only took me 1 1/2 hour to complete
Date published: 2021-04-06
Rated 4 out of 5 by from Turbo Explosion I have been using Turbo Tax since 2003. Good product. My only concern is updates. Every year when I file there always seems to be updates. Last year 2019, I opened Turbo Tax and there were updates. How do I know the updates affect or not affect my return?
Date published: 2021-04-06
Rated 3 out of 5 by from Price is not transparent While this product does make doing your taxes easier, I feel that they are unclear and tricky about how much they are charging you. I selected the $30 option and was charged $110. Worth it to have my taxes done but still mildly frustrating.
Date published: 2021-04-06
Rated 4 out of 5 by from Very good product Software works pretty well though there are a couple of glitches when entering K-1s. Not all data flows through the worksheets. Also, cannot download from the PTP website even though there is a Turbo Tax option to do so.
Date published: 2021-04-06
Rated 5 out of 5 by from So helpful I ran in to a few snags this year and the staff was so helpful! Highly recommend!
Date published: 2021-04-06
Rated 1 out of 5 by from Turbo Tax was horrible I gave up. Could not get system to work. Could not e file.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 276
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from T.T. is difficult for US citizens working abroad Turbo Tax is difficult to fill in the appropriate information for US citizens working abroad because the financial terms are different and the software will not allow the units to be accepted into the required fields. (For example : EIN is not the term used in London. It is Employer Paye Reference.Turbo Tax will not allow that number configuration to be accepted. So, we have to file by snail mail.
Date published: 2021-04-06
Rated 1 out of 5 by from over priced and 4 last 2 years my taxes reject customer service are nice people just program is too flawed and difficult to try and fix and wa714y over priced for nothing
Date published: 2021-04-06
Rated 5 out of 5 by from Use Friendly - Sixth Year In A Row Filing Relatively easy to use. Was able to file my return in about one hour. Recommended if you do not have copious amounts of paperwork to complete with your taxes. Even if you do, I am sure TurboTax would work well
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is so easy! Loved this site! So easy to follow the steps! Will use again!
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is unbelievable It is so easy that it only took me 1 1/2 hour to complete
Date published: 2021-04-06
Rated 4 out of 5 by from Turbo Explosion I have been using Turbo Tax since 2003. Good product. My only concern is updates. Every year when I file there always seems to be updates. Last year 2019, I opened Turbo Tax and there were updates. How do I know the updates affect or not affect my return?
Date published: 2021-04-06
Rated 3 out of 5 by from Price is not transparent While this product does make doing your taxes easier, I feel that they are unclear and tricky about how much they are charging you. I selected the $30 option and was charged $110. Worth it to have my taxes done but still mildly frustrating.
Date published: 2021-04-06
Rated 4 out of 5 by from Very good product Software works pretty well though there are a couple of glitches when entering K-1s. Not all data flows through the worksheets. Also, cannot download from the PTP website even though there is a Turbo Tax option to do so.
Date published: 2021-04-06
Rated 5 out of 5 by from So helpful I ran in to a few snags this year and the staff was so helpful! Highly recommend!
Date published: 2021-04-06
Rated 1 out of 5 by from Turbo Tax was horrible I gave up. Could not get system to work. Could not e file.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 276