TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Jessie0111 from
Turbo Tax is disappointing
I don't think I'll be using turbo tax again. It was so late in adding 8915-F and actually I still don't think the form is accurate. It still looks like 2020's 8915-E. The form is very confusing, bad instructions, no help.
Date published: 2022-04-03
Rated 5 out of 5 by
bjones123456789 from
Great
Easy to use. I really like using Turbo tax. Walks through everything. Easy Peasy...
Date published: 2022-04-03
Rated 4 out of 5 by
Unhappy at tax time from
Turbo Tax Basic needs Improvement
Some corrections that needed to be made were not specific as to what they were. There was just a blank and then something that you had never filled out and didn't know what it was referring to.
Date published: 2022-04-03
Rated 2 out of 5 by
ErinThomas from
Too many Fees
I have never once had to pay for a refund. First I paid $120 for the Turbo Tax CD, then I had to pay $45 to add a state. Then I had to pay $20 per state e-file. Then I had to pay $40 to get my refund from the IRS. Your option to pay with my refund was not working so it instructed me to pay by credit card which then charged me a $2.60 processing fee. I would have been better off paying someone to do my returns for me!
Date published: 2022-04-03
Rated 5 out of 5 by
MiaS5786 from
Love Turbo Tax
I love that I can do them myself with the help of turbo tax and actual tax professionals. I have had to speak to someone each year and they have been MOST helpful!
Date published: 2022-04-03
Rated 3 out of 5 by
Bobo_M from
Slow Response Between Steps
The amount of time waiting for the entries to record between steps for the desktop version was not acceptable and frustrating.
Date published: 2022-04-03
Rated 5 out of 5 by
Brentwow from
TURBO TAX IS GREAT
I have used Turbo tax since 1995. I had to use it on a borrowed desktop back then and have only used TurboTax since. It makes it so easy to do my taxes I have no reason to go elsewhere.
Date published: 2022-04-03
Rated 5 out of 5 by
Lefty1602 from
Great Product - easy to use.
Answered questions well include my small business questions. Lots of automation from previous years.
Date published: 2022-04-03
Rated 5 out of 5 by
lisa19636363 from
turbo tax is great!!
Turbo tax was easy to process. Easy walk through!!!!!
Date published: 2022-04-03
Rated 5 out of 5 by
jugaco from
Excellent
very easy. except for this review form. maybe follow the same method as filling taxes
All TurboTax® Offerings Reviews - Page 2749
Date published: 2022-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Jessie0111 from
Turbo Tax is disappointing
I don't think I'll be using turbo tax again. It was so late in adding 8915-F and actually I still don't think the form is accurate. It still looks like 2020's 8915-E. The form is very confusing, bad instructions, no help.
Date published: 2022-04-03
Rated 5 out of 5 by
bjones123456789 from
Great
Easy to use. I really like using Turbo tax. Walks through everything. Easy Peasy...
Date published: 2022-04-03
Rated 4 out of 5 by
Unhappy at tax time from
Turbo Tax Basic needs Improvement
Some corrections that needed to be made were not specific as to what they were. There was just a blank and then something that you had never filled out and didn't know what it was referring to.
Date published: 2022-04-03
Rated 2 out of 5 by
ErinThomas from
Too many Fees
I have never once had to pay for a refund. First I paid $120 for the Turbo Tax CD, then I had to pay $45 to add a state. Then I had to pay $20 per state e-file. Then I had to pay $40 to get my refund from the IRS. Your option to pay with my refund was not working so it instructed me to pay by credit card which then charged me a $2.60 processing fee. I would have been better off paying someone to do my returns for me!
Date published: 2022-04-03
Rated 5 out of 5 by
MiaS5786 from
Love Turbo Tax
I love that I can do them myself with the help of turbo tax and actual tax professionals. I have had to speak to someone each year and they have been MOST helpful!
Date published: 2022-04-03
Rated 3 out of 5 by
Bobo_M from
Slow Response Between Steps
The amount of time waiting for the entries to record between steps for the desktop version was not acceptable and frustrating.
Date published: 2022-04-03
Rated 5 out of 5 by
Brentwow from
TURBO TAX IS GREAT
I have used Turbo tax since 1995. I had to use it on a borrowed desktop back then and have only used TurboTax since. It makes it so easy to do my taxes I have no reason to go elsewhere.
Date published: 2022-04-03
Rated 5 out of 5 by
Lefty1602 from
Great Product - easy to use.
Answered questions well include my small business questions. Lots of automation from previous years.
Date published: 2022-04-03
Rated 5 out of 5 by
lisa19636363 from
turbo tax is great!!
Turbo tax was easy to process. Easy walk through!!!!!
Date published: 2022-04-03
Rated 5 out of 5 by
jugaco from
Excellent
very easy. except for this review form. maybe follow the same method as filling taxes
All TurboTax® Offerings Reviews - Page 2749
Date published: 2022-04-03