TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Turbo Tax is disappointing I don't think I'll be using turbo tax again. It was so late in adding 8915-F and actually I still don't think the form is accurate. It still looks like 2020's 8915-E. The form is very confusing, bad instructions, no help.
Date published: 2022-04-03
Rated 5 out of 5 by from Great Easy to use. I really like using Turbo tax. Walks through everything. Easy Peasy...
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax Basic needs Improvement Some corrections that needed to be made were not specific as to what they were. There was just a blank and then something that you had never filled out and didn't know what it was referring to.
Date published: 2022-04-03
Rated 2 out of 5 by from Too many Fees I have never once had to pay for a refund. First I paid $120 for the Turbo Tax CD, then I had to pay $45 to add a state. Then I had to pay $20 per state e-file. Then I had to pay $40 to get my refund from the IRS. Your option to pay with my refund was not working so it instructed me to pay by credit card which then charged me a $2.60 processing fee. I would have been better off paying someone to do my returns for me!
Date published: 2022-04-03
Rated 5 out of 5 by from Love Turbo Tax I love that I can do them myself with the help of turbo tax and actual tax professionals. I have had to speak to someone each year and they have been MOST helpful!
Date published: 2022-04-03
Rated 3 out of 5 by from Slow Response Between Steps The amount of time waiting for the entries to record between steps for the desktop version was not acceptable and frustrating.
Date published: 2022-04-03
Rated 5 out of 5 by from TURBO TAX IS GREAT I have used Turbo tax since 1995. I had to use it on a borrowed desktop back then and have only used TurboTax since. It makes it so easy to do my taxes I have no reason to go elsewhere.
Date published: 2022-04-03
Rated 5 out of 5 by from Great Product - easy to use. Answered questions well include my small business questions. Lots of automation from previous years.
Date published: 2022-04-03
Rated 5 out of 5 by from turbo tax is great!! Turbo tax was easy to process. Easy walk through!!!!!
Date published: 2022-04-03
Rated 5 out of 5 by from Excellent very easy. except for this review form. maybe follow the same method as filling taxes
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2749
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is disappointing I don't think I'll be using turbo tax again. It was so late in adding 8915-F and actually I still don't think the form is accurate. It still looks like 2020's 8915-E. The form is very confusing, bad instructions, no help.
Date published: 2022-04-03
Rated 5 out of 5 by from Great Easy to use. I really like using Turbo tax. Walks through everything. Easy Peasy...
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax Basic needs Improvement Some corrections that needed to be made were not specific as to what they were. There was just a blank and then something that you had never filled out and didn't know what it was referring to.
Date published: 2022-04-03
Rated 2 out of 5 by from Too many Fees I have never once had to pay for a refund. First I paid $120 for the Turbo Tax CD, then I had to pay $45 to add a state. Then I had to pay $20 per state e-file. Then I had to pay $40 to get my refund from the IRS. Your option to pay with my refund was not working so it instructed me to pay by credit card which then charged me a $2.60 processing fee. I would have been better off paying someone to do my returns for me!
Date published: 2022-04-03
Rated 5 out of 5 by from Love Turbo Tax I love that I can do them myself with the help of turbo tax and actual tax professionals. I have had to speak to someone each year and they have been MOST helpful!
Date published: 2022-04-03
Rated 3 out of 5 by from Slow Response Between Steps The amount of time waiting for the entries to record between steps for the desktop version was not acceptable and frustrating.
Date published: 2022-04-03
Rated 5 out of 5 by from TURBO TAX IS GREAT I have used Turbo tax since 1995. I had to use it on a borrowed desktop back then and have only used TurboTax since. It makes it so easy to do my taxes I have no reason to go elsewhere.
Date published: 2022-04-03
Rated 5 out of 5 by from Great Product - easy to use. Answered questions well include my small business questions. Lots of automation from previous years.
Date published: 2022-04-03
Rated 5 out of 5 by from turbo tax is great!! Turbo tax was easy to process. Easy walk through!!!!!
Date published: 2022-04-03
Rated 5 out of 5 by from Excellent very easy. except for this review form. maybe follow the same method as filling taxes
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2749